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Lebara
Nightmare don't go there!! I tried to move over to Lebara and it's been awful. Started the transfer last Thursday. I asked to transfer my old number. I have incoming calls going to my old sim and the caller is told the number is not available. Texts go to both sims. It's a mess. Customer service just fob me off. My payment…
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SMS to short codes
Can anyone tell me which UK mobile networks allow SMS to short codes please. Recently I had trouble with my BT Broadband which also affected my digital landline. I called BT on my Plusnet mobile, and BT have a system where they correspond with you by SMS but your replies go back via a short code. Unfortunately, and I…
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PAC code issue
Contract has come to an end and I want to switch to a SIM only deal with my existing number, but each time I request a PAC code with date of birth I just keep receiving the same message asking for the info I've just sent! Any ideas how I can actually receive a code?! TIA
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Can't make outgoing 0800 calls.
So, this morning I tried 14 times to call Saga insurance on their 0800 number. The phone registered the fact that I initiated the call but did not connect or ring out and the call dropped out automatically after 12 seconds. I then made 2 calls to different numbers on the same handset without problems. I then successfully…
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1st time sim only user- silly question alert please
Hi all. I am using a sim only deal from Lebara that gives me 12gb data each month. I like entering competitions that require me to text to enter. I seem unable to do this- text just bounces back -and when I asked Lebara why they said I need to buy a seperate data package to do this? Is this correct? Was never an issue when…
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Do you need to use orginal cable for Samsung s21?
Hello all, Just got a Samsung galaxy S21 and was surprised to find only a USB type C cable (both ends) and no mains socket. So I don't have a mains socket Type C adaptor and they cost about £20.00. Do I really need to buy one and use the cable it came with or can I just use a regular type C cable with a usb on the other…
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Accidental damage via sky or apple
Hi I am thinking of upgrading my phone so my son can have a decent phone. So he can have the upgrade. I want accidental damage and theft cover. Who am I better going with for that ? Sky or apple? best deal I have found for a phone is sky and he wants a apple phone. Any help I’d appreciate it x thank you
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ASDA Mobile - Is topup required every six months to avoid disconnection?
I have an ASDA SIM card in my mobile phone and I am a very low useage user. I'm sure I read that I need to add money every six months or the account will be suspended. Is there anyone on here that has gone longer than six months without problems please?
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Not received Amazon £25 incentive voucher after joining Virgin Mobile
My wife and I joined VM through a link on the Martin Lewis site on 2/5/22 with a £25 Amazon voucher (each) incentive after 120 days (through GiftCloud). Neither of us have received anything. I've asked Virgin about this and be told I should raise this with the ML site. I'm sure I found some comments on the forum about this…
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Lebara Linking Sim card accounts
We currently have two SIM cards with Lebara. One is still in its promotional period, and the other on an old MSE tariff they no longer offer. Due to chasing promotions, these sims are currently lined to accounts with the incorrect email addresses. Is it possible to de-link sims from these accounts and consolidate them on…
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Lebara - No Voicemail Notifications?
Moved to Lebara sim only from THREE UK yesterday and I use an IPhone 12. Really happy with Lebara so far, however have found one major drawback.... I have set up voicemail and can listen to messages by calling 121 which is working fine. The problem is, I don’t get a notification when someone leaves a voicemail. Most…
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Speakerphone
Apologies if this is a really stupid question but how to you 'switch on' the speakerphone function on an android phone? I have a Motorola running android 12. Can't seem to find any information on how to control the speakerphone - not sure if it is a built in function or do I need to download an app? Thanks
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Cheap phone needed - Vodafone
My friend is currently on a SIM only deal with Vodafone. Her current phone is several years old and is less than reliable. She does not want to spent hundreds on a new phone. Can anyone offer any advice on what might be a decent phone to consider? I am clueless with technology and don't want to suggest something to her…
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Moblox from White Mobile - is my number safe?
Hopefully I know the answer to this but: I ported my number from White Mobile to RWG a few weeks ago and it' all went without a hitch. White Mobile have now been taken over by Moblox. Since then I've had dozens of texts and emails saying I have to order a Moblox SIM or they will delete my number. I'm pretty sure they…
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'3' Terminating my contract
My wife and I have been customers of '3' for a number of years. We have SIM only plans 12gb data with unlimited calls & text plus their 'feel at home programme' with free roaming in 72 countries. We renewed the contracts last August for 12 months as per Money Saving Expert's advice at a discounted rate of £8/month. The…
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Rant: Rip-off Plusnet data bolt-ons
I signed up to a 12m SIM-only contract a few months ago with Plusnet that was a great deal - £7pm with 10GB data, and cash redemption too. But this month I've found myself without broadband after moving house for 3-4 weeks, due to issues with taking over the line from the previous owners, and me and my partner both work…
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How safe is my iphone when in for battery replacement
I need a new battery fitting to my old iphone X, just ot get me through a year or 2. I've been given the number of a local guy who is a mobile fitter (n comes recommended), and takes him about 30 minutes outside your house. Should i back up my iphone and wipe it clear before handing it over? Or is it pretty secure if i…
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White Mobile taken over by Moblox
A few weeks ago I had an email saying White Mobile was being taken over by Moblox. The same email said I would lose my PAYG balance in October but they would give me a 3 month discount on their £6 per month plan. I challenged the loss of my balance as being illegal and unfair, and I told them I didn't want to move to any…
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Terrible service Onecom
Hi could anybody help with the following; I took out a SIM only contract for 3 years with Onecom which is part of Vodafone. Sounded amazing until they started charging me £49 from the 17th month when this was never agreed it was supposed to be 2 years of the deal and then to review for another tariff. I spoke to a onecom…
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30-Day Rolling SIM only deal .. How do I leave ?
I have a 30-day rolling contract but wish to change. I understand i can now simply send a text and will receive a PAC code in return. Do I then contract my new supplier, pick the deal and provide them with the PAC code ? I have to give 30 days notice to my old supplier, so I assume I end up paying twice, if I use the PAC…
