-
Virgin/O2
Forgive me if this isn’t on the right forum. A few weeks ago Virgin contacted us and offered us a better broadband/home phone/ tv deal and advised we go with O2 with phone - SIM only. I had been paying £7 pm for my phone but this went up to £10 with the change. Our broadband etc. went down a bit. Now O2 seem to be putting…
-
Samsung S22 battery
Hi I need a new phone to replace my Samsung S7 and am a bit undecided. With EE and usually buy outright separately and go with a low data/cost Sim only deal. What makes it difficult currently is finding a decent phone that isn’t huge. Good to see Samsung now reducing the base S model size though and was wondering about the…
-
Mobile Operators Call Centres
Anyone know if there are any mobile operators with UK based call centres - including piggyback operators? I have a really difficult time with foreign accents, especially when the problem is compounded by poor VoIP connections to places like India/Malaysia etc, background noise and my age-related hearing problems.
-
LycaMobile - 4G issues?
A few weeks ago I switched from giffgaff to LycaMobile. As they both use O2's network, I wasn't expecting any issues. But at least 3 times in the last week, I've had ~30min outages of 4G data. I doubt it's my phone - as I've never had problems before, it's fine on wifi, and I've not changed any settings recently. I have…
-
Found a provider that ain't increasing bills in March
Hi Guys, I have been looking for ways to minimise bills for my families mobiles with the new bill increases most providers are bringing in in March or April Long story short I was with O2 and the Missus was with Plusnet and the daughter is with Talkmobile so I have been looking for ways to lock in our bills so we don't…
-
MSE News: Tesco Mobile to hike prices by 14.4% for some pay monthly customers in April
Out of contract pay monthly Tesco Mobile customers whose contracts expired before 1 February 2023 will see their mobile bills increase this spring by 14.4%, the mobile provider has announced. Going forward, you'll also need a Clubcard to avoid mid-contract price rises. Read the full story: 'Tesco Mobile to hike prices by…
-
SIM for use in USA for occasional calls to USA and to UK
Hi I'm going on a trip to USA for approx 3 weeks. I'm after a cheap SIM for use in USA to make calls in USA to USA and also to UK. I don't envisage making long calls or many, just to confirm hotels or excursions. Can anybody suggest a cheap SIM for use in dual SIM phone. Thanks
-
O2 Bill and Credit - VAT question
Hi there I have a query and no idea as to where to direct it, so maybe you might be able to assist? Issue - O2 Bill - incorrect VAT calculation? BackgroundMoved from Virgin mobile to O2 and the porting was a nightmare, leaving me with no mobile for 5 days - as a 'gesture of goodwill, o2 credited my bill with £10My tariff…
-
A big GiffGaff Gaff - porting two numbers
Hi my wife and I left Tesco mobile this week (mistake#1) owing to loss of price freeze announced this week. Giffgaff started the porting process for both our phones. 48hrs later we don’t have our Tesco numbers and I’m losing clients consequently. I did consider giving my giffgaff temporary number to my business clients and…
-
Quick Lycamobile PAC process question
I'm just looking at their form on the website at the moment. Where it says 'New Number' is this the temporary phone number they give you? Or does it mean the number you want to use going forwards (so for me it's my existing one from my old provider, not the new one)? Also where it says 'Lyca Mobile SIM Number' is it asking…
-
New battery or new phone?
Hi My Samsung Galaxy S7 is probably getting on for 5-6 years old and runs Android 8.0. It’s been looked after but battery seems to run down quicker than it used to, even with battery saving on. I’m on a EE SIM only plan (bought phone outright) but this has now expired so now on rolling monthly which doesn’t work out much…
-
general android mobile phone battery question
High 5 All, I'm aware of mobile phones as a non user.I'm challenged to find any android phones with user replaceable batteries. Huawei for example saty oh....it is far to dangerous for mear end users to change a mobile phone battery on their own. I find this trully strange, my cordless phone every couple of years needs new…
-
SIM Only v Phone Included.
I have been thinking about replacing my phone recently, and normally buy the phone then get a SIM only deal, but can't quite stretch to a new phone at the moment. Years ago it used to be a lot cheaper to just buy the phone yourself, does this still hold true today? If I did a deal with Vodaphone (for instance) and had what…
-
Leaky Lebara? (or is it MSE?)
I get a lot of spam - who doesn't? But what I don't get is spam trying to sell me mobile phones or mobile services. That was until half an hour after signing up for a Lebara SIM via the latest MSE special deal, earlier today. Since then I have had a small stream of them. So which, if ether, of these two is leaking…
-
Sim Card for Caribbean Cruise
Hello We are lucky enough to be going on a cruise next month - I did have an International SIM card with credit on it which due to lack of travel in the last few years and being able to use my EE account in the States has now gone awol !!- The provider still operates but due to moving to Esims can't supply me with a…
-
Closure of EE Signal Box Service
EE is closing its Signal Box service https://ee.co.uk/help/help-new/general/signal-box/improve-your-signal-at-home-using-signal-box. Other networks have something similar and are all withdrawing them. I have a very weak 4G signal which is not good enough for calls and WiFi calling is unreliable as it often cuts out when it…
-
Ignore
Thanks to everyone for their help with my phone/PAC query today, you lovely lot. To save anyone else's time I'm scrubbing the post now. Go well x
-
Goodbye Virgin
My wife has had an £8.50 per month contract with Virgin for 10 years + on a SIM only 1Gb contract (I know !)Due to the 17.3% rise - we want to change suppliersShe is happy with the actual network but NOT the priceThe network - is it Vodafone or O2 ?If its O2 - why is it so much better than my own Tesco connection ? She…
-
Receive the call while I am aborad ?
Hi, I am three user and my phone number is linked to the door bell. I am going to travel for 2months and want to only receive the phone call from UK to UK number while I am aborad to international country(not UK/EU). Could you share any tips? I don't want to spend any data to avoid extra charge and only need to receive the…
-
Sim card for several countriies
I want a sim card that works with one number in different countries, in particular South. Africa and US. My supplier Virgin tells me that is impossible, even if I pay extra. Currently I buy local sim cards which are inconvenient and expire after a period without use Any ideas?
