-
Lebara Customer Service
On 27 August I moved to Lebara from Three (because of poor signal in my area) and ported the first number successfully. I then ordered a second SIM for my husband and got a message a few days later to say the port-in of the second number had also been successful but then the problems started. For a period neither SIM…
-
Best iPhone 14 pro deals?
Has anyone found any decent deals for the pro 128gb? Want to avoid 3 and vodafone. So O2 most likely, I’m on EE but they don’t use resellers anymore and are expensive direct. Looking for c. £300-400 upfront cost and £45-50 monthly max for 24 month contract.
-
Sim Card Advice
Just bought first smartphone but have ASDA pay as you go money left on old mobile. Am I able to take old sim card out and put it into new smartphone to use money up? ASDA said I'm not able to get it refunded!
-
Lebara Sim Only - Wifi Calls and Data ok, but Wifi Texts have now stopped working
I took the MSE recommended deal for Sim only Lebara 3GB 1p per month for 6 months. I live in an area with zero mobile signal by any provider so Wifi calling and texting are important to me, therefore I checked the Lebara website and confirmed that Wifi calling includes data and texts over wifi. I ordered the Sim 4pm Mon…
-
PAYG Refunds
I am interested to know if there is law concerning PAYG refunds. Asda has significantly hiked their rates so I asked for a refund of credit and they say I can only be given a gift voucher despite the fact that my credit was paid in less than a year ago. Am I not entitled to a cash refund to my card or bank account instead…
-
Having trouble Logging in to EE on my Android phone
Hi Guys Every time i go to log-in to EE on my Samsung Galaxy phone i have to put my email and password in before i can go anywhere it asks me, if i want to use my finger print, i press yes and put my finger print on the phone and it lets me in, i then press the profile button and it then asks me for my email and password…
-
EE text message 'technical changes' new plan and device?
ive had a quick look and i can't see a post on this but sorry if i'm duplicating. i just had a text from ee saying Hi, EE here. As the UK's best network, we're always making improvements - and now we're making some technical changes that will affect your current plan. So, you'll need to move to a new plan, and possibly a…
-
4G/5G mifi and SIM card for fast upload/backup to the Cloud?
Hi, I only have a 20mbps upload speed at home (FTTC connection), but I need to upload GBs of data to the cloud, as an initial backup. Therefore, what would be the best solution? I am thinking getting a 4G router/mifi device, as well as an unlimited 4G SIM card for one month. However, most routers seem to be limited to…
-
Payg sim which credit does not expire after 30 days .
Can anyone give me some advice on a PAYG sim for my mother . She is currently on the 3 network but since the price increase is looking to change - 90% of the times she uses Whatsapp while at home but does phone a few landline numbers ( doctors etc ) which since the increase wipes out her credit. Have looked into the 1p…
-
Porting number to Lebara, any experiences ?
After the latest Three price increase announcement I am thinking of moving to Lebara. Just need a bit of assurance regarding PAC'ing to them.
-
Contract Help
Upgraded with EE as my contract ended with them on 5th September. Not sure I did right thing. I was told as I upgraded in store 14 day cooling-off period doesn’t apply and I can’t return is this correct as surely it is governed by the consumer credit act? Any advice would appreciated.
-
New Sim - MSE link refers to named on credit agreements
I want to change mobile providers as my PAYG has put its prices up alot. I am considering Lebra and notice there or two options. The MSE link has an asterisk by it. I see it means: If a link has an * by it, it is an affiliated link that helps MoneySavingExpert stay free to use, as it is tracked to us. If you go through it,…
-
EE 3G plan no longer supported letter
Hi I was on the old T mobile - with unlimited data - what’s the best sim only deal out there on EE please? Also other networks if they have better deals? I need huge data allowance but also 50 or something texts. What’s the best deal out there? Thanks
-
3 pay-as-you-go, refund not forthcoming
I was advised a short time ago that the cost of a 3 pay-as-you-go plan was going up. With this being the case you could move providers and get a refund of the remaining balance. So have moved providers and all that is left is to get the refund from 3. I've contacted them and have Live Chat transcripts saying the refund is…
-
Very basic help wanted - does PAYG internet exist?
Are there phones that really provide PAYG internet? No contract. No pay £10 in advance which will be lost if not used within a month. A PAYG phone lets me put on credit - say £30 - and then I use that up with texts and phone calls. But there is no restriction as to how quickly I have to use it up. I think I have to make…
-
Refurbished iPhone
Where’s the best and safest place to buy a refurbished iPhone online? thanks!
-
Dummies guide to using PAC?
Is there such a thing? Our kid has got PAC from EE, got a new sim from Three, now what?
-
Roaming charges
As a bit of a mobile phone 'dinosaur' could you give me an answer regarding roaming fees? We are travelling to France for the first time post Brexit and COVID. My husband has a very basic clamshell phone on EE PAYG. Will he get charged £2 per day if the phone is turned on but not being used? We understand there is a £10…
-
Download the Daily Mail online
I've searched everywhere but cannot find the answer. How much data does your phone use to download the Daily Mail online if you cannot access wifi.
-
EE 24 month contract ended can they charge extra 30 days?
I think I’m a bit old school here…..if I take out a contract for 24 months, then I’m agreeing to their terms for 24 months only, after that time I’m no longer obligated to them as the contract we originally agreed to, has ended - but with phone companies a 24 month contract appears to mean 25 months?!? I expected to be…
