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Mobile carrier / service provider that lets customer disable caller ID from their own device?

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torncurtain
torncurtain Posts: 95 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 1 June 2023 at 2:07PM in Mobiles

Three mobile have updated their policy and no longer allow customers to disable their own caller ID without customer asking permission from Three each time you want to place a call with caller ID disabled. https://community.three.co.uk/t5/Network/Toggling-caller-id-on-and-off/td-p/9813

Which mobile phone carriers / service providers allow you to make this decision from your device that have good reception and coverage? 

Three has been consistently getting worse, with repeated dropping reception in London. I'd like both the ability to control the use of my own device caller ID and have good reception. 

Thanks

«1

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,555 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Does 141 not work from mobile phones?

    Re: reception/coverage - depends where you live.
  • torncurtain
    torncurtain Posts: 95 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Does 141 not work from mobile phones?

    Re: reception/coverage - depends where you live.
    No, 141 doesn't work from mobile phones. I have no landline. Thanks though. 
  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 1 June 2023 at 9:24PM
    From what I can see, 141 works on two networks at least, EE and O2, and perhaps on the rest too

    Besides that, somewhere in the phone settings, including my Android, you may be able to find the facility to hide or show your number, or network default

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
  • flashg67
    flashg67 Posts: 4,128 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    On my Android currently with Talkmobile, I can disable/enable own number sending from the phone app /settings/calling accounts/advanced settings/callerID - this terminology doesn't feel right but confusingly this does give me  the option to hide/show my own number in outgoing calls
  • Qew
    Qew Posts: 54 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    redux said:

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
    This is the way I used when I needed to disable Caller ID when on Three. Worked fine at the time (about two years ago).

  • torncurtain
    torncurtain Posts: 95 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 2 June 2023 at 5:44AM
    redux said:
    From what I can see, 141 works on two networks at least, EE and O2, and perhaps on the rest too

    Besides that, somewhere in the phone settings, including my Android, you may be able to find the facility to hide or show your number, or network default

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
    It doesn't work on Three. If you read the link I posted it says: you need to contact the provider (Three) if you want to change the setting, each and every time. On iphone, can't toggle the option because they removed it. I spoke with them and they've said they've removed the option across all devices. It's no longer an available option if you use Three mobile. 

    #31# -  doesn't work. Instead you receive a message saying 'setting succeeded calling line ID restriction'. 

    Three have removed this option. 

    I'm asking what other providers allow customers to disable caller ID from their own device. I'm not keen on O2 (they're useless with customer service), I'll take a look at EE. Thanks. 
  • torncurtain
    torncurtain Posts: 95 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    flashg67 said:
    On my Android currently with Talkmobile, I can disable/enable own number sending from the phone app /settings/calling accounts/advanced settings/callerID - this terminology doesn't feel right but confusingly this does give me  the option to hide/show my own number in outgoing calls
    Thanks very much, appreciate that. This is what I'm looking for. Providers that actually allow customers the option. Much appreciated. 
  • torncurtain
    torncurtain Posts: 95 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Qew said:
    redux said:

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
    This is the way I used when I needed to disable Caller ID when on Three. Worked fine at the time (about two years ago).

    Doesn't work unfortunately. 
  • sparky93
    sparky93 Posts: 393 Forumite
    Part of the Furniture 100 Posts
    three are not allowed to do this, 141 is a ofcom requirement.
  • alanjones60
    alanjones60 Posts: 531 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    edited 2 June 2023 at 9:37AM
    Im on three,you can disable caller id on my 2 samsung phones s10e and s20 5g.
    Just tried it. Its in call settings. But dialing 141 before number does not
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