Mobile carrier / service provider that lets customer disable caller ID from their own device?

2»

Comments

  • simax
    simax Posts: 1,969 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    redux said:
    From what I can see, 141 works on two networks at least, EE and O2, and perhaps on the rest too

    Besides that, somewhere in the phone settings, including my Android, you may be able to find the facility to hide or show your number, or network default

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
    It doesn't work on Three. If you read the link I posted it says: you need to contact the provider (Three) if you want to change the setting, each and every time. On iphone, can't toggle the option because they removed it. I spoke with them and they've said they've removed the option across all devices. It's no longer an available option if you use Three mobile. 

    #31# -  doesn't work. Instead you receive a message saying 'setting succeeded calling line ID restriction'. 

    Three have removed this option. 

    I'm asking what other providers allow customers to disable caller ID from their own device. I'm not keen on O2 (they're useless with customer service), I'll take a look at EE. Thanks. 
    #31# then the number you’re calling in one go *will* work. It has to. It’s a GSM specification.

    For example: #31#07123456789 <SEND>
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • Qew
    Qew Posts: 54 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    redux said:
    From what I can see, 141 works on two networks at least, EE and O2, and perhaps on the rest too

    Besides that, somewhere in the phone settings, including my Android, you may be able to find the facility to hide or show your number, or network default

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
    It doesn't work on Three. If you read the link I posted it says: you need to contact the provider (Three) if you want to change the setting, each and every time. On iphone, can't toggle the option because they removed it. I spoke with them and they've said they've removed the option across all devices. It's no longer an available option if you use Three mobile. 

    #31# -  doesn't work. Instead you receive a message saying 'setting succeeded calling line ID restriction'. 

    Three have removed this option. 

    I'm asking what other providers allow customers to disable caller ID from their own device. I'm not keen on O2 (they're useless with customer service), I'll take a look at EE. Thanks. 

    I use Thee. I've just tried #31# to call my landline, and it works fine. The call showed up as withheld.

    You have to type in #31# just before typing in the number you want to call. So, if the number to call is 01234567890, then you should type #31#01234567890.
  • Qew
    Qew Posts: 54 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    Qew said:
    redux said:

    Edit: or on a call by call basis, try prefixing the dialled number with #31#
    This is the way I used when I needed to disable Caller ID when on Three. Worked fine at the time (about two years ago).

    Doesn't work unfortunately. 

    As in my post above, it does work. Worked fine for me five minutes ago on Three.
  • torncurtain
    torncurtain Posts: 95 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 24 July 2023 at 12:03PM
    sparky93 said:
    three are not allowed to do this, 141 is a ofcom requirement.
    Do you have a source for that? Who would I report this to? I'm still having issues and getting nowhere with anyone about it. 

    Outgoing message says 'hide ID is not available through 141, please use your handset menu options'. And, yet I can't do this with my device or 2 other devices I've tried. Three are no help. 
  • southone
    southone Posts: 193 Forumite
    Third Anniversary 100 Posts Name Dropper
    141 works on 1P mobile and displays witheld to who you called, on three 141 has not worked for ages
  • sparky93
    sparky93 Posts: 393 Forumite
    Part of the Furniture 100 Posts
    sparky93 said:
    three are not allowed to do this, 141 is a ofcom requirement.
    Do you have a source for that? Who would I report this to? I'm still having issues and getting nowhere with anyone about it. 

    Outgoing message says 'hide ID is not available through 141, please use your handset menu options'. And, yet I can't do this with my device or 2 other devices I've tried. Three are no help. 
    Statement annex 2: Guidance on the provision of Calling Line Identification facilities and other related services (ofcom.org.uk) 4:20
  • WelshPaul
    WelshPaul Posts: 577 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    I’m on SMARTY and I can turn off show my caller id via the menu system. So, it doesn’t extend to MVNO’s.
  • Qew
    Qew Posts: 54 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 25 July 2023 at 12:27AM
    sparky93 said:
    three are not allowed to do this, 141 is a ofcom requirement.
    Do you have a source for that? Who would I report this to? I'm still having issues and getting nowhere with anyone about it. 

    Outgoing message says 'hide ID is not available through 141, please use your handset menu options'. And, yet I can't do this with my device or 2 other devices I've tried. Three are no help. 

    You have been supplied with the answer to this. It works on Three, you just have to prepend #31# to the number you're calling.

    Just tried, yet again, a minute ago, and my mobile call came out as withheld on my landline phone.
  • Lebara, Vodafone. Searched for Caller ID in settings, Android.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.9K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.6K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.