We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Having trouble Logging in to EE on my Android phone
Hi Guys Every time i go to log-in to EE on my Samsung Galaxy phone i have to put my email and password in before i can go anywhere it asks me, if i want to use my finger print, i press yes and put my finger print on the phone and it lets me in, i then press the profile button and it then asks me for my email and password…
EE text message 'technical changes' new plan and device?
ive had a quick look and i can't see a post on this but sorry if i'm duplicating. i just had a text from ee saying Hi, EE here. As the UK's best network, we're always making improvements - and now we're making some technical changes that will affect your current plan. So, you'll need to move to a new plan, and possibly a…
4G/5G mifi and SIM card for fast upload/backup to the Cloud?
Hi, I only have a 20mbps upload speed at home (FTTC connection), but I need to upload GBs of data to the cloud, as an initial backup. Therefore, what would be the best solution? I am thinking getting a 4G router/mifi device, as well as an unlimited 4G SIM card for one month. However, most routers seem to be limited to…
Payg sim which credit does not expire after 30 days .
Can anyone give me some advice on a PAYG sim for my mother . She is currently on the 3 network but since the price increase is looking to change - 90% of the times she uses Whatsapp while at home but does phone a few landline numbers ( doctors etc ) which since the increase wipes out her credit. Have looked into the 1p…
Porting number to Lebara, any experiences ?
After the latest Three price increase announcement I am thinking of moving to Lebara. Just need a bit of assurance regarding PAC'ing to them.
Contract Help
Upgraded with EE as my contract ended with them on 5th September. Not sure I did right thing. I was told as I upgraded in store 14 day cooling-off period doesn’t apply and I can’t return is this correct as surely it is governed by the consumer credit act? Any advice would appreciated.
New Sim - MSE link refers to named on credit agreements
I want to change mobile providers as my PAYG has put its prices up alot. I am considering Lebra and notice there or two options. The MSE link has an asterisk by it. I see it means: If a link has an * by it, it is an affiliated link that helps MoneySavingExpert stay free to use, as it is tracked to us. If you go through it,…
EE 3G plan no longer supported letter
Hi I was on the old T mobile - with unlimited data - what’s the best sim only deal out there on EE please? Also other networks if they have better deals? I need huge data allowance but also 50 or something texts. What’s the best deal out there? Thanks
3 pay-as-you-go, refund not forthcoming
I was advised a short time ago that the cost of a 3 pay-as-you-go plan was going up. With this being the case you could move providers and get a refund of the remaining balance. So have moved providers and all that is left is to get the refund from 3. I've contacted them and have Live Chat transcripts saying the refund is…
Very basic help wanted - does PAYG internet exist?
Are there phones that really provide PAYG internet? No contract. No pay £10 in advance which will be lost if not used within a month. A PAYG phone lets me put on credit - say £30 - and then I use that up with texts and phone calls. But there is no restriction as to how quickly I have to use it up. I think I have to make…
Refurbished iPhone
Where’s the best and safest place to buy a refurbished iPhone online? thanks!
Dummies guide to using PAC?
Is there such a thing? Our kid has got PAC from EE, got a new sim from Three, now what?
Roaming charges
As a bit of a mobile phone 'dinosaur' could you give me an answer regarding roaming fees? We are travelling to France for the first time post Brexit and COVID. My husband has a very basic clamshell phone on EE PAYG. Will he get charged £2 per day if the phone is turned on but not being used? We understand there is a £10…
Download the Daily Mail online
I've searched everywhere but cannot find the answer. How much data does your phone use to download the Daily Mail online if you cannot access wifi.
EE 24 month contract ended can they charge extra 30 days?
I think I’m a bit old school here…..if I take out a contract for 24 months, then I’m agreeing to their terms for 24 months only, after that time I’m no longer obligated to them as the contract we originally agreed to, has ended - but with phone companies a 24 month contract appears to mean 25 months?!? I expected to be…
Take o2 small claims
Hi I want to take o2 to small claims but want to know others experience or suggestions. 15th August I upgraded from sim only to o2 refresh plans which was £28.99 for the tariff and £12.20 for the device 36 month contract. These upgrades were on all 5 numbers I have had with o2 for last 6 years. Those not familiar with o2…
Idiots Guide to Android 11.0 on OPPO A76
My wife has bought an OPPO A76 running Android 11 to replace an ageing Motorola Moto E 2nd Generation running Android 6. Where might we find an online guide to the basics of setting up the phone, installing apps etc? Neither of us have ever owned a modern smart phone before. I have started the set up process and made…
RWG top up?
Just looking at the site and £3.50 a month - do you have to do it online or another way possible?For PAYG it's "You can use our service on a simple pay-as-you basis. Just top-up your account and charges will be deducted as and when you use it. Your credit will never expire. " but doesn't say if you have to do this…
Checking coverage with EE, mobile not recognised
So my mobile is so old it's not recognised by the mapping and won't let me check.Its Samsung GT - 19100 Any ideas how I check before I move provider please?I've tried other sites that just take me back to the EE site. I'm in a rural location and while it's got lots better there are 'cold' spots.
3 taking DD after move to Smarty
I moved to Smarty from 3 about a month ago. When porting I was told I owed 3 £0.00. After porting they took my usual DD. Obviously I should have deleted my DD at my bank but will I have to chase 3 for it neck or will it be automatically refunded?

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

View All

Mobiles

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Mobiles

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Categories

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free