Mobile Phone Network Marketing

AlisSmt

I recently received two letters delivered on the same day to my home address from my mobile phone network.  However, both of the letters were addressed to people who do not reside at my address, and who were not known to me.  I immediately thought that my account had been hacked, and contacted the network urgently.  After a few emails back and forth I was assured that my account had not been compromised, that these were marketing letters, and both had sims included in them for this purpose.  Is this a common marketing ploy?  I am not at all impressed...

jimjames

That doesn't sound right but it also doesn't sound like your account has been hacked as they'd be addressed to you in that case. It sounds like someone might be using your details to buy things at your house though.

J_B

Return to sender - address unknown!

https://personal.help.royalmail.com/app/answers/detail/a_id/5156/~/ive-received-someone-elses-mail

PHK

Yes, this definitely sounds like someone using your address. The best thing to do would have been to "return to sender" as not known at this address 

If you get any parcels addressed to someone at your address, do not accept them, sign for them or open them