Mobiles

I'm still with EE and yet to change. My sim only contract ran out months ago, I don't want to be committed to another 24 months contract. My data runs out very quickly as I only have 5 gb. I'm looking for one of the cheaper networks who offer great prices with plenty data. I have been told that using Lebera, Lyca, Tesco,…

Hi all Just hoping someone can advise on what would be the cheapest e-sim compatible handset I can buy that'll be usable for the next 3-4 years as a spare Android phone, especially if I travel etc. My main phone is an Iphone, but my spare phone currently is a super old Android (I have some google subscriptions etc that…

SUCCEEDED IN A CISAS COMPLAINT AGAINST VODAFONE WHO WAS ORDERED TO PAY A long story and details below. Thought I would share for those who may have had to suffer poor customer service and at their wit's end. Chronologically: Signed up family to VOXI end of last year during an offer sale period. VOXI incorrectly charged…

Hi, I'm trying to find an eSIM contract for a UK number that will allow roaming usage for longer than most networks provide - from 6 months up to most of the year in the EU. Most have a fair-usage limit of 2 or 3 months because it's assumed that occasional travel/holidays will cover this. But is there anything specifically…

There are a lot of good MNVOs with good customer service, rolling contracts and good account management systems (online or on an app). Using the MSE comparison tool has been great getting deals for Lebara (Vodafone). I would caution people using Smarty though. On initial inspection, Smarty has "good" reviews online, but…

Sky might be wondering why a number of people did not complete the Sky mobile £59p a month deal (£1 a month with a £5 voucher in 4 months if no complications). As far as I am concerned this whole deal is just a data grab, first you have GiftCloud who want you to opt-in but they did not pre-tick, so all good there. Then on…

I have neurological problems which mean I cannot speak for much of the time and use the Relay U.K. app for making calls. Recently I tried to phone my local doctor but the call was immediately cut off, and I got a message from EE saying I’d reached my charge cap limit (which is zero). This made no sense because I have…

Paid £5.00 to Lebara for a 5GB, SIM only, deal via their website. SIM card sent but unable to activate. Assumed the £5.00 I paid would correspond to the number they provided me with but Lebara say they have not received any payment from me (even though I have confirmation from PayPal) and that I need to go to a 'top up…

Not good at all this phone stuff. I need a USA Sim for 3 weeks . Currently with Utility Warehouse and they use EE . How does it work ? On an App? Can I get one in a phone shop there ? Bought a Nomad one last year for Singapore and it didn’t even work . Need simple ! Any help appreciated.

Background - once out of my initial contract I dropped down to a cheaper tariff that covered my needs. I settled on a 7gb monthly, unlimited calls and text. However the last three or four months I have been either using all my data or at least 80%. Complaint - I received a text on Saturday 22 Aug, advising I had used my…

I am wondering if anyone has managed to transfer an eSim from one phone to another with Lyca? I spoke with customer services and she said I needed to buy another eSim for new phone and then somehow transfer old to new? Considering I have credit on the old esim and a deal which i bought literally 2 weeks ago this seems…

Asking on behalf of my mum, 81, who got confused has ended up paying more than she anticipated. I told my mum about the Lebara deal through MSN but she went and bought a SIM card for £1 and, with help, set up an account & ported in her old number and the cheapest PAYG plan she can get is £5 for 5G of data. She needs more…

Im looking at a refurbished iPhone 15 pro from the Apple store. Currently there is a price drop of £130. RRP £1019, they are normally listed with a £130 reduction but are currently listed with a £260 reduction. Im wondering if I should get this to make use of the extra £130 reduction or wait 5 weeks until the iPhone 18 is…

Hello, Has anyone else had bother trying to activate the new £1 1Gb Sky mobile SIM once it arrived? I previously had both Sky Fibre and Sky Mobile - but these are both out of contact for at least 12 months. When I visit sky.com/sim it asks if I want to activate a new sim or a replacemet sim. I selected the new one as I…

MSE advertises you can roam like at home and use your data allowance abroad which you can't as all bundles have set limits for roaming data allowance

My mobile phone contract is with Lebara. A while ago there was a Lebara Community page where one could ask questions, make suggestions, etc, though it wasn't much used compared with other forums. For about the last week, attempting to access this produced a message that there were technical difficulties. For the past…

I've been on the free (50/50/250mb) RWG plan for 5 years, but over the last year the service has become progressively more flaky, with incoming and outgoing connections failing regularly. I found myself unable to reply to a text last night so checked my allowance only to be told I have no allowances. Previous "chargeable'…

Across the UK, mobile coverage maps (including the MSE checker using Ofcom data) often show excellent coverage in city centres. Phones back this up by displaying strong 4G/5G signal — so everything appears fine. The real issue is congestion. In busy areas, mobile data can become effectively unusable even though the signal…

Hi, Just been comparing sim only deals and included the signal checker in the results. My best signal is with EE but Vodafone gets 3 bars and 3 gets 2 bars. As Vodafone and 3 have merged and now share masts, surely the signal should be the same on both?

Hi. I got the 35g Lebara sim through MSE sometime last year. The cost went up last month. I was wondering if I get it again can I get the pac number from lebara for the new sim even though im staying with Lebara. I know you can for a different network but does it work the same if I'm staying with lebara but just changing…