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iphone from Tesco Outlet eBay store ?
Hi all, I am looking to get a replacement iPhone and have been looking for good second hand or refurbs with decent battery life and some warranty. I don't need the latest model so also looked at buying a brand new iPhone 13 for £399. But I've also now found the Tesco Outlet eBay store, which has some reasonable prices on…
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Expat Roam Like at Home Restriction / Limit
Hi I have a giffgaff sim only to keep my UK mobile number, and I live in France. Giffgaff now say you have to use your mobile every 6 months in the UK otherwise you will be charged for roaming etc. Does anyone know of a UK Service Provider who doesn't have this policy? Thanks :)
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EE to Lebara how long was your EE sim active after the port?
Ported from EE to Lebara which went as requested except a bit of a delay with the SIM which may have been Royal Mail at fault. Received the port in text and a follow up email a few minutes later, restarted the phone and yes it's ported but the EE sim is still active also. How long has your EE or other SIM been active after…
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Sim that doesn't disconnect you?
I have an old pay and go sim from back when orange still existed. I get annoyed every now and then when I find out I can't receive a text I'm waiting for because I've been disconnected (which also seems to mean I lose any credit that was on the account). That's because I'm basically always connected to wifi and more or…
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iD Mobile £55 gift card refused – need advice
Hi all, Just wondering if anyone’s had any luck resolving this. I took out an iD Mobile SIM-only deal via the MoneySavingExpert link early last year that included a £55 gift card. I completed the purchase in one session via the MSE link, didn’t use any cashback site, and received the Giftcloud confirmation email at the…
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Lebara Issues
Anyone had any issue with Lebara recently. My phone was suddenly barred on Tuesday. Managed to get through on webchat and was told there was a chargeback raised so they barred me. Checked with my bank - no chargeback. Three days later I am still barred and everytime I go to webchat I am told to wait 24 hours and it will be…
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Plan.com - Adding on £30 caps without your approval + having caps but not following them.
Hello all, I've had issues with plan.com already (November 2024) where their data usage widget broke for 2 and 1/2 weeks and after having my phone cut from data usability on 22nd November 2024, I logged in and saw that I had only used 1.6gb of the 16gb limit. I rang them and after the young lady went to check she said…
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4G signal but no data (internet)
I'm on ID Mobile which is a Mobile Virtual Network Operator (MVNO) on the Three network. Despite an apparently good 4G signal I frequently experience difficulty in getting any data (internet connection) at all. Do you have this problem too? After a long chat with an AI service to try to understand how cell data connections…
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Quick question re: GiffGaff or similar PAYG
Hi all, I'm wondering if there are any PAYG sims that have a very infrequent requirement to top them up. I just need one so I can use my back-up phone in 2 step verification. Don't want a couple of sites linked to my regular number for personal reasons, but also can't be topping up a spare handset with £10 every month when…
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iD Mobile free roaming?
The iD Mobile (SIM only) plans in the MSE Cheap Mobile Finder now all seem to say "No roaming" and "No free roaming", which I'm pretty sure they didn't last time I looked at it just a couple of days ago. Is this a mistake, or has something actually changed in the last few days? The iD Mobile website still seems to say…
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Lebara switching Sim only plan - Deals only available to new customers
With Lebara (not for much longer!) and needed more data pm so looked on a price comparison site - Lebara was the competitive and as I was already with them gave them a call. Operative was very apologetic but apparently they cannot give any deals to existing customers, and if you order a Sim from the price comparison site…
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Ee price increase break contract
We have Ee contract sept 2025 (2year) £8 per month discounted to £6 as we don’t use data? ( pensioners). We understood that this was a fixed price till 2027. now it would appear that it will rise £2.50 per month, annually. we only stayed with ee because of the price, and when we spoke with ee were informed that we would…
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Leaving o2 airtime
In January o2 emailed me to inform they were changing my contact and they were removing switch up every 3 months and moving to every 11 months. The email informed I could cancel the airtime and continue to pay the phone. After 3 or 4 calls telling them I could do this and the airtime was cancelled and the person I spoke to…
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O2 Price Increase April 2026
Hi all, I'm 11 months into a 24m sim only contract with o2. I would like to get a new handset as I don't think my current one will stretch for another 13months, so I'm thinking I might cancel my current contract and get a handset&airtime contract instead. Can I do this and not have to pay the outstanding balance? I've seen…
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Cancelling contract with 3, advice needed please
Hi This week on the 9th February I received an email from 3 telling me a number was now out of contract! The phone number quoted nobody in my family have used for at least 3 years!It looks like we have been paying £32.17 a month having not used the phone for calls, texts or data! Today I have telephoned 3 to ensure the…
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Leaving O2
Hi all. I thought this would be a happy/successful chat after following ML advise and one I was looking forward to report. But. alas, it is not happening: After so many years with O2, the only nerwork I've used, and all the media reports on O2, I wasn't sure about moving on but recent merge with Virgin Media and the…
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Who is legally responsible to network unlock a mobile phone? (network provider or manufacturer)
I have an ongoing
dispute that is going to the small claims court and the underlying
defence from Vodafone is that it is down to the manufacturer to provide a
"network unlock code". Samsung deny this and I fear that in
court Vodafone's defence could be allowed. Does anyone here
know and if there is anything that could be…
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EE Dirty Tricks?
My husband just signed up for an MSE recommended sim only monthly plan with Lebara.. Good deal, free roaming and 10gb data. He applied for his EE PAC code and today EE rang him to offer him an improved deal with them ( not as good as Lebara) but also warned him that if he went over his data allowance with Lebara they would…
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recharging
i have read a few times that i should adjust the settings on my phone by doing two simple things. This would mean i don't have to charge every day. Being sceptical to all "interference" i have tended to ignore this suggestion as "interfering for their gain( doing what they suggest may open pandora's box. But curiosity…
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Getting mobile connection after phone theft
is it safe to use the same phone number after phone theft