-
o2 sim only deal ending
Im currently on o2 with 50gb 5G data. o2 have offered me to renew at £11.80pm from 3rd Oct. However I've seen a similar data package from o2 at £8.50pm. Would o2 allow me to take out a new sim deal and port my number onto that sim to obtain the £8.50pm new customer deal ?
-
Using eSIM on my phone for SO's banking apps and my physical SIM for my banking apps
I'm hoping someone with a good knowledge about eSIMs might be able to help — my SO lost their phone a few weeks back, and it was a total nightmare... New phone now, so all is good. BUT as I'm the one who does both mine and their banking online and using apps, would it be possible to put their mobile phone number on my…
-
EE telephone for technical support almost unresponsive
This is just my second post after rejoining MSE and I'll be glad of your opinion. For two days, as well as this morning, I have been trying to get through on 150 and 07953966150 for technical support. At first it says the call will be answered shortly, then 15 minutes, then 45 minutes then one hour. Latterly I have given…
-
No mobile signal for nearly a week Tesco Mobile
We're with Tesco Mobile and for nearly a week we've had no signal. Tesco mobile piggy back off O2. On checking the coverage thing for our area a message comes up: 'Sorry we're carrying out some upgrade work in this area.' Obviously we've no means of texting/calls. We have an elderly family member who we need to keep in…
-
New mobiles will have user replaceable batteries by 2027
In EU at least - presumably UK too ?https://www.androidauthority.com/phones-with-replaceable-batteries-2027-3345155/
-
Samsung/Lebara VoLTE setting
I have a A14 4G. Lebara sent me an email to say VoLTE is now available but nowhere on my phone settings (I've gone all over) is VoLTE or LTE (in any guise) shown. Is it automatic and defaulted? How do I prove I have it available now? thanks. PS NOT a Samsung A14 5G, my phone is a 4G version Android 15 and OneUI 7.0.
-
Has anyone had a problem getting a Verification Code from Lebara?
We put my new Lebara SIM card in my phone and despite restarting the phone and inserting the SIM numerous times I am not receiving an activation code. We also tired to do it manually on the website with the new number and PUK code but it is saying my mobile number should be 10 digits which
is not correct as they are 11…
-
BT Pay Up Front for Life Mobile Contract
I am writing to state that my wife and me bought two of these SIM contracts in September 2001. They were quite expensive at the time £200 each and we decided upon the 50 minutes anytime per month in phone calls. We since held onto these SIM contracts because they are For LIFE, although O2 have tried to move us onto other…
-
Lebara daily mobile data usage calculations - is it calculated fairly?
I switched from AsdaMobile to Lebara in March 2025 (via the MSE Exclusive 10GB offer). My actual mobile data usage is low. The AsdaMobile calculations re my mobile data usage were always easy to verify. However, Lebara's calculations are much higher for similar usage and I find them difficult to work out. According to the…
-
Smart cellular.co.uk
DO NOT TRUST! I recently sent my iPhone 15 Pro to this company as they valued it at £795. On receipt a confirmation email confirming that they had received the device and they were going to classified it as brand new! I do look after my devices, but I did reply reminding them that the phone is twelve months old, as per the…
-
Beware of SMARTY. Be smarter.
There are a lot of good MNVOs with good customer service, rolling contracts and good account management systems (online or on an app). Using the MSE comparison tool has been great getting deals for Lebara (Vodafone). I would caution people using Smarty though. On initial inspection, Smarty has "good" reviews online, but…
-
Looking for an actual PAYG deal (not 30 days)
I have a dual sim phone and use Lebara for data and outgoing calls/messages (changing every 6 months for new deal prices). I have my 'old' number on a 2nd sim so the doctor's etc. can call me. Was on RWG (Now network) and paid £1 for the sim. Everything was fine until at some point I stopped receiving calls (but still get…
-
Small samsung
I know you can't buy any new small phones now but I've seen some older models which are smaller such as the a40 a20e and s21 s22 can anyone recommend a samsung before they all got big?
-
Samsung Galaxy Promotional Gift
Hi All I'm hoping this isn't a daft question as I know the actual answer which is "you must send it back" but there's a bit of confusion around it all from me. I purchased a new Samsung phone from SkyMobile online. Samsung are running a promotional offer whereby you can enter the phone details once received and they would…
-
Looking for a PAYG SIP calling package
I've dug out one of my old cell phones and would like to use it for SIP calling. Tried looking online for packages but it's a minefield. Comparison sites don't track SIP calling packages. I'm basically looking for a PAYG deal where perhaps I get so many free minutes a month and so many free texts. If I can choose my own…
-
Is it possible to dump Lebara just before reduction and sign up again later?
I am finally getting ready to dump Sky Mobile Lebarra seemed to be the best option but I have a question... If I take out a Lebara month to month contract with say 9 months at a reduced price and 3 months at a higher price, can I switch away in month 8 to Spasu for a month and then sign up with Lebara again on the same…
-
Lebara cancelling service?
I would like to cancel my Lebara service because I very rarely use their service. Is it correct that there is a £9.95 charge for sending me a registered letter for the cancellation? or is it a matter of just withdrawing my payment option from my account?
-
Complicated Sim Card Query 😬
Hi All, I'm new here but really hoping someone can help. My son has gone to America for a year to study and his English sim card provider, O2, couldn't support his sim out there, therefore he is using an e-sim via mint mobile, his phone supports dual sims so he has his physical O2 sim still in his phone. He would like to…
-
Can you easily cancel an out-of-contract SIM-only if you're not switching?
I thought that was what STAC was for, but it turns out that it will only action the cancellation when another contract with a different provider is taken out. I still have a long-term iD SIM running and only took out a one month Talkmobile SIM because I needed to massively boost data for a couple of months. I've now used…
-
O2 puffl50 sim cut off by O2
I am in dispute with O2 over the fact they cut off my sim without warning and say they cannot reconnect it, even with a new number. I had gone to the ombudsman, but O2 will not agree to their proposal which is to reconnect. O2 have admitted through their own dispute resolution process that an error was made, but after…