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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Anyone still doing proper "traditional" PAYG?
I hate phones, and am very close to being a zero-use mobile user; i have an old dumb phone that gets used for almost nothing other than (pretty frequent) incoming "two-factor authentication" texts from banks, paypal, etc. It's the equivalent, i guess, of the emergency phone you might keep in the glove compartment of the…
Best value PAYG deal for 4g phones.
I have been with o2 for decades, but they have recently forced me to buy a 4g 'phone as 2g is being switched off. I really would like a PAYG sim only deal, but they don't seem to offer it. Any thoughts?
Three + £1 coffee network
Three have an app called three+. They've announced a weekly £1 coffee offer with the £1 coffee network and they refer to their website several times but there is no link. I've googled it but can't find the web site. Can anyone help? Edit: They say go to the web site. What they mean is follow the link in your code "To use…
Volt benefits if account is O2 is in different name from Virgin Media
We are existing Virgin Media customers for broadband, with the account in my name. I recently moved my mobile contract to O2 and now have Volt benefits (double data etc). My wife has just moved her mobile contract to O2 but, according to the (not completely clear) O2/Virgin online info, she needs to change her O2 account…
Tesco Mobile Terrible Service
I have a Tesco mobile pay monthly sim. Ever since joining I have noticed poor signal but have just dealt with it. I made a complaint after it causing a serious issue the other day and they said they will send a new sim out but will have a brief loss of signal on day of sim delivery what should be Tuesday or Wednesday next…
RWG - When does a 24 month SIM actually end?
I have an RWG 24 month SIM card which was purchased on 18/06/23, so I would expect it to end around 18/06/25. Oddly though, the monthly allowance has always been reset on the 2nd of each month. So it has reset today, but when I text 'info ukrwg24' to 669, rather than getting a text detailing how much of my bundle is…
Are RWG Mobile still in Business?
I heard that people got their free/cheap plans disconnected. Are they still working for people who have monthly or PAYG plans?
Which mobile is best. Advice please
Hi I’m looking to purchase a new mobile. Just mobile no sim as have a sim deal already. I have 3 phones on my list. I don’t need anything fancy top of the range etc. I just want it to do these following: -make calls -whatsapp -general internet searching -Work well for apps such as games, instagram etc - decent camera…
Question about 1p mobile
I signed up to 1p mobile then I ordered 3 more sims and I was given £5 credit on each sim but what's the credit for. My daughters has the 1p mobile unlimited sim but when she sent me a picture message it took 24p from her credit so do I need to keep the credit topped up for her to send picture messages.
Threaten to leave for 50% savings
I have been an ee SIM only customer for 10 years. I have 2 other numbers (daughter and wife) on my family account. When looking at getting my sons onto the account I researched other options and decided on Smarty. So I requested PACs from ee. Smarty's best deal was £8pm for 25GB with unlimited calls and texts. Had a call…
Advice for potential phone fraud
Back in February, my Pixel phone fell out of my pocket while I was cycling and was seemingly quite quickly taken and turned off by a passer by. I disabled everything I could with Find My Device and contacted my network, O2, to let them know and to get a new phone and sim. I logged out of all devices remotely on any…
Lebara daily mobile data usage calculations - is it calculated fairly?
I switched from AsdaMobile to Lebara in March 2025 (via the MSE Exclusive 10GB offer). My actual mobile data usage is low. The AsdaMobile calculations re my mobile data usage were always easy to verify. However, Lebara's calculations are much higher for similar usage and I find them difficult to work out. According to the…
1p Mobile - no customer service!
I have a minor query with 1p, and I am a customer. I filled out their on-line form, but after several days no response. I have tried their 0333 344 2278 customer service number many times, no answer. I do like their 14GB roaming and reasonable prices, but a total lack of support is a concern. Anyone had any luck contacting…
Vodafone mobile, sim only Basic package
Can I receive SMS from the UK while in Australia at no extra costs. How long can my trip be?. Thank you.
Vodafone changing contact
I am on a SIM only rolling monthly contract with Vodafone, which I've been on for donkeys years. Each year it goes up by inflation, which normally means a a about 30p or so. I've got an email from them saying they're changing me to a contract that goes up by £1.80 per year. I put this down to an incompetent regulator who…
Buying extra data from a third party source
I'm not techie and this is probably a really daft question and I don't know even how to phrase it, so please stick with me. Short version of story (longer story at end) I am likely to run out of my included data at some point and wondered if there was a way of buying extra on a one off basis as needed. I am with Vodafone…
Lebara ring time
Very happy with Lebara on my Google Pixel phone but my wife's Samsung A34 rings for only 15 seconds before diverting to voicemail. I have referred this to customer service 3 times now and got the same instructions each time, ie dial **61*121*11*30# but it does not work. I've been promised a call back but heard nothing yet.…
My RWG sim only makes calls when it feels like it
I have an old RWG sim which I keep around as a spare, and occasionally I ring my landline to keep it alive. I find on the first few attempts the dial out immediately fails, but on the 6th or 7th attempt it decides to ring out. The sim has a good signal, and there's another sim in the phone which always connects on the…
Lebara - can't call leisure centre and Green Flag 0345 nos - ideas on alternative
Hi, checking if other people realised when they take out lebara via MSE that you cannot call 'business numbers' which includes my charity leisure centre and the Greenflag 0345 number which was the one which came up via google when on the motorway hardshoulder. I was really surprised and now looking for a new cheap sim only…
PAYG options?
Any suggestions for true PAYG options as opposed to the contracts and bundles that seem to be dominant now? I used to use 1P mobile which was fine until they started reducing the period in which you had to top up. When it got to £10 every two months that was pouring money down the drain as I'm a very light mobile user. I'm…

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MSE News

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Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
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Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
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All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Mobiles

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