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Tesco Mobile Fraud
I'm on a £10pm sim only deal with Tesco Mobile, and have been for several years. Today I received a letter through the post from Tesco Mobile that seemed to be suggesting that i had taken out a new contract, which I hadn't. I called Tesco Mobile and after explaining to the lady operator, she put me on hold and went to…
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Vodafone Direct Debit
Hi all, I recently took out a contract with Vodafone and the direct debit was due today. Starling sent me a notification this morning stating there was no mandate for the reference number and to contact Vodafone. I've since done this and Vodafone confirmed the details, and they would try to take payment again in 3-5 days.…
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SPUSU - WARNING!
I ported my number across to Spusu from Lebara as Lebara uses the Vodafone network and the 5g coverage is almost non existent. Seeing as Spusu run on EE, which I've never had a problem with in all the years I've used MVNOs, I thought it was a good move. How wrong I could be! Porting was smooth, no issues. The problem began…
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Vodafone Cloned phone account
I purchased a phone at Carphone Warehouse and opened an account with Vodafone 19/12/22 . Unknown to me a duplicate / cloned account and DD was set up . I have been paying the 2 amounts each month since . i assumed the 2nd DD was for one of my sons phones but it wasn’t , it was a fraudulent / cloned account . I checked with…
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Lebara Mobile Wi-Fi Calling Problems - Think Twice Before Using Them!
Well after being with Plusnet/EE mobile for many years and having great service, I was forced to look for a new provider due to Plusnet ending their service. Shopped around and decided that Lebara SIM only was the way to go. Due to living in a village with a poor Vodafone signal, wi-fi calling was a must. Initially this…
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LYCA mobile contract cancellation within cooling off period
Hello all. Newbie here and joined as Lyca Mobile is driving me nuts. I have a 24 month contract with them purchased online and am trying to cancel it within the 14 day window as reception is RUBBISH, I can barely hear anyone and if you need the phone in an emergency it would be useless. I emailed them on the address on…
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Sky £1 month sim only deal
I applied via the Moneysaving link and all went Ok. I've now had an email saying they are cancelling my order and suggesting it is due to their checks. I don't think ive been a customer of sky for 20 years and have never had a sim order refused from any other company or had anything that involves a credit check refused.…
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Cancelling O2 Direct Debit
Good morning, I have just moved from O2 to Lebara, everything went through on 24 September. I paid O2 my usual DD on 23 September (assuming this was for the month of September) Today they have refunded me 0.08p and email gives a link to View this Bill, however, I am unable to access my O2 account to check my final bill as…
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ID Mobile line no longer working reliably
I have en eSim with ID Mobile which used to work normally. For the last few months (I think since the 3G switch off but I didn't notice for a while) I am no longer able to reliably make or receive calls from home. Works normally elsewhere and can text at home. I have gone through ID's post 3G switch off reset 4 or 5 times…
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Is Vodafone down ?
Also All its associated hangers on - such as Talkmobile /Lebara ?
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Lebara deals - do they constantly change? A couple of days ago £6.90 got you 35gb, today only 12gb
Hi everyone Just wondered for those who follow mobile Sim Only deals, do Lebara constantly change? They seem to have gone from £6.90 getting you 35gb a couple of days ago to now just 12gb for that same amount. This is such poor value and not what I would expect from them. Do they go up and down? Could it be because black…
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What is the law on returning faulty mobile phones
I have a new Galaxy A17 phone. I have had lots of
problems with it. After a short time, it told me to enter my password which I
forgot to write down. I tried to Hard reset it which required switching the
phone off. I tried the volume down + power button. It refuses to turn off. I
was advised that it was volume up even…
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Basic advice please
My partner & I have been PAYG with Tescomobile for years but don’t wish to have to remain after the changes they are proposing. We are both elderly, not tech savvy and our phone requirements are usually phone calls & texts in the uk or very occasionally in the EU. My partner would also prefer the option of some data for…
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Tesco mobile shutting down 2g
A duck duck smart search on the internet now tells me Tesco mobile will stop both 2g and 3g by the end of this year. This smart search uses AI to scan all relevant data to try and make some sense of the 2g confusion out there at the moment. My Samsung 2g is already playing up. Tesco says it is a dodgy SIM connection. I…
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EE Sim only monthly contract massive price hike
Hi all, I used to be with Plusnet for broadband and mobile phone etc. Then I got transferred to EE as Plusnet dropped their mobile phone service. Was paying around £6 per month, but after I transferred to EE they started the uual annual "inflation plus" increases, so was paying around £7. However they have just advised…
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Message alert
I have an iPhone XR. iOS 18.6.2. I have sounds checked for Messages (Anticipate), sometimes I get an alert, but often I do not. Any ideas?
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Sky Mobile Activation issue
After reading about Skys £1.00 contract I've ordered two SIMS from Sky to move from Tescos. I can get onto my Sky account through website or app and it shows my SIMS as delivered which is correct. I go to the activate bit and I'm asked what SIMs I would like to order. Everywhere I read it should ask me if I want to…
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A post about incoming calls problems with Moto G54.
My previous post was "EE telephone for technical support almost unresponsive" This post is long and please be patient. I really feel stressed about this. With much appreciated help from the EE Shop I learned that the previous problem was related to updates changing the way incoming calls are accepted (or rejected) on my…
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Moved: Home insurance increase because retired
This discussion has been moved.
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How to access answerphone messages?
I missed 2 calls today and usually just press to notification dot and am given the options to listen to the message or delete it etc. I pressed clear all by accident, is there a way to access my answerphone to check for messages? It is a Moto G62 5G. I Googled it and was told to, "open the Phone app, tapping the three-dot…
