Mobiles

Hi. Apologies if this is covered elsewhere. I've had a search but couldn't find anything. I'm currently on an MSE Lebara sim only deal with a gift card expected after 6mths. My 6mths is up next week and ideally I want to deactivate the auto renew in time to stop the next payment. I have not yet received the email and gift…

***********************Update***************************************************** Just to update this Fonehouse did cancel the order for the Pixel 10a as they'd run out of stock. But also phoned me up to apologise and offered a Pixel 10 for an extra £30 up front but the same monthly cost. For me this was a good deal and…

Hi Guys I have a samsung galaxy fold 5 my problem is that i get a clear page when i pull down the menu at the top of the phone where the things you can turn on or off like wifi, air plane mode, buletooth, turn the sound off and on. It use to work fine then all of a sudden it just stopped working anyone else had this…

My wife bought a phone through Carphone Warehouse, with an iD Mobile SIM in September 2024, so she will soon have been with them for 24 months. She's checking the exact date, but September is still the correct month How does she buy a new phone, also from CW and transfer her number over ? They have offered upgrades, but…

Maybe I missed something in the small print when I signed up for the Lebara MSE 10GB SIM-only plan. It offered a discount for the first 9 months. However, what appears to be happening is that the full amount is deducted each month and I have to contact Lebara to get a refund of the difference. They say I need to do this…

I've used the "mobile" category because I couldn't find a "landline phone". Has anyone used the Truecall standalone call blocker? https://www.truecall.co.uk/shop/truecall-call-blocker From what I can see, numbers are added to the Truecall by pressing * or through the Internet Control Panel (ICP). If the ICP is used then…

I'm still with EE and yet to change. My sim only contract ran out months ago, I don't want to be committed to another 24 months contract. My data runs out very quickly as I only have 5 gb. I'm looking for one of the cheaper networks who offer great prices with plenty data. I have been told that using Lebera, Lyca, Tesco,…

Hi all Just hoping someone can advise on what would be the cheapest e-sim compatible handset I can buy that'll be usable for the next 3-4 years as a spare Android phone, especially if I travel etc. My main phone is an Iphone, but my spare phone currently is a super old Android (I have some google subscriptions etc that…

SUCCEEDED IN A CISAS COMPLAINT AGAINST VODAFONE WHO WAS ORDERED TO PAY A long story and details below. Thought I would share for those who may have had to suffer poor customer service and at their wit's end. Chronologically: Signed up family to VOXI end of last year during an offer sale period. VOXI incorrectly charged…

Hi, I'm trying to find an eSIM contract for a UK number that will allow roaming usage for longer than most networks provide - from 6 months up to most of the year in the EU. Most have a fair-usage limit of 2 or 3 months because it's assumed that occasional travel/holidays will cover this. But is there anything specifically…

There are a lot of good MNVOs with good customer service, rolling contracts and good account management systems (online or on an app). Using the MSE comparison tool has been great getting deals for Lebara (Vodafone). I would caution people using Smarty though. On initial inspection, Smarty has "good" reviews online, but…

Sky might be wondering why a number of people did not complete the Sky mobile £59p a month deal (£1 a month with a £5 voucher in 4 months if no complications). As far as I am concerned this whole deal is just a data grab, first you have GiftCloud who want you to opt-in but they did not pre-tick, so all good there. Then on…

I have neurological problems which mean I cannot speak for much of the time and use the Relay U.K. app for making calls. Recently I tried to phone my local doctor but the call was immediately cut off, and I got a message from EE saying I’d reached my charge cap limit (which is zero). This made no sense because I have…

Paid £5.00 to Lebara for a 5GB, SIM only, deal via their website. SIM card sent but unable to activate. Assumed the £5.00 I paid would correspond to the number they provided me with but Lebara say they have not received any payment from me (even though I have confirmation from PayPal) and that I need to go to a 'top up…

Not good at all this phone stuff. I need a USA Sim for 3 weeks . Currently with Utility Warehouse and they use EE . How does it work ? On an App? Can I get one in a phone shop there ? Bought a Nomad one last year for Singapore and it didn’t even work . Need simple ! Any help appreciated.

Background - once out of my initial contract I dropped down to a cheaper tariff that covered my needs. I settled on a 7gb monthly, unlimited calls and text. However the last three or four months I have been either using all my data or at least 80%. Complaint - I received a text on Saturday 22 Aug, advising I had used my…

I am wondering if anyone has managed to transfer an eSim from one phone to another with Lyca? I spoke with customer services and she said I needed to buy another eSim for new phone and then somehow transfer old to new? Considering I have credit on the old esim and a deal which i bought literally 2 weeks ago this seems…

Hi, earlier this year I took out a contract with Talkmobile via a link on this site that was supposed to give me an Amazon voucher after a few months and as yet some months after I was supposed to receive it I have not; has anyone else had this?

Asking on behalf of my mum, 81, who got confused has ended up paying more than she anticipated. I told my mum about the Lebara deal through MSN but she went and bought a SIM card for £1 and, with help, set up an account & ported in her old number and the cheapest PAYG plan she can get is £5 for 5G of data. She needs more…

Im looking at a refurbished iPhone 15 pro from the Apple store. Currently there is a price drop of £130. RRP £1019, they are normally listed with a £130 reduction but are currently listed with a £260 reduction. Im wondering if I should get this to make use of the extra £130 reduction or wait 5 weeks until the iPhone 18 is…