Unlocking maximum attempts reached

David1601957

I have a Sony xperia xz premium mobile phone, which is locked to Tesco. The maximum number of unlocking attempts has been made. I would like to get it unlocked. I am currently discussing this with Tesco.

What else do you think that I do to get it unlocked?

flaneurs_lobster

Assume you are working to this guidance?

https://www.tescomobile.com/help/device-help/unlock-your-phone/unlock-your-tesco-mobile-phone

Not your question but that phone's 10 years old and runs (unsupported) Android 9.

Assume you just want it for it's decent cameras and very good screen?

David1601957

Yes I have followed the guidance. I have the unlcok code and checked on the service section that the number of attempts left is 0.

I like this phone and want to keep using it

Jon_01

If I remember correctly, and it's been awhile since I worked for one of the networks, if the max unlocks is zero then only a Sony service centre can unlock it. Network codes won't work any more…