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Can I complain about CISAS?
I logged a complaint with CISAS about O2. I provided a mountain of information. They asked me for some more information (even though I had already provided it). I provided it. They then came back and asked for more information, which I again provided. After about a week I hadn't heard anything back so I sent a chase…
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Sky Porky Pies
All the time I was with Sky I had this issue on iPhone when trying to check if I had CallerID set to on or off. I called Sky about it many times and I search online only to find it is quite common, sadly all of the online suggestions of reboot your phone or put your phone in Airplane mode did not work, so I called Sky many…
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Should I use the same account at Lebara?
I ported away from Lebara as they would not allow an MSE deal on an expired offer. They told me to port it out to another provider and then come back via a new MSE offer, but some have reported that they are being a bit precious about port and comeback. So when I port back, should I use the same account I just left, which…
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Lebara WIFI calling - warning
We recently signed up for the cheap Lebara sim-only deal on the back of the information sent out on the MSE weekly e-mail. As we live in a rural area and have no mobile signal in the house, it's imporatant for us to have wi-fi calling so that we can make and receive calls at home. We had this facility with our previous…
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Dumb Smart Phone for travelling in Italy
Hope this is the correct forum. We'll be visiting Rome and Venice in April and obviously have heard of all the pickpockets etc. Thinking of ways to minimise disruption if the worst happens. Our current smart phones have all our train tickets/banking etc on them so keen to keep those out of sight and tethered inside our…
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Need smartphone with linkedin App
Hi, I have a smartphone but its 8 years old (Samsung SM-J330FN). Its not with a mobile phone account so i just use it by logging into my laptop internet. I tried to verify my linkedin account. So i needed to download the linkedin app on the smartphone. However, i just get a message saying "your device isnt compatible with…
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Lebara SIM only does not work
There are other similar threads on this site on problems with Lebara, but as I still see "MSE Blagged" for the Lebara SIM only deal on https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/ I'm creating a new thread hoping Money Saving Expert website admins will sort that out. It seems Lebara does not offer a 5G…
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WiFi Calling and 4G Calling (VoLTE)
Why do Lebara push WiFi Calling and 4G Calling (VoLTE) if you do not bother with it? I imagine with "4G Calling (VoLTE)" you might be running down your data, but what do they get from WiFi calling? A friend of mine set her phone to Wifi calling only to find it was incompatible with the County Court equivalent of conference…
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O2 - Proof of Usage for Insurance Claim
I had the unfortunate luck of having my phone stolen recently, and to submit an insurance claim I need a proof of usage document, which O2 have provided but it's incorrect, leading to my insurance company requiring war and peace before they'll now consider my claim. I am now 24 days into trying to get a correct document…
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10GB Lebara sim only deal
Morning one and all re the above 10 GB sim only deal trying to confirm what the on going monthly price will be at the end of the deal period.
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Do Spusu demand to Return the SIM?
I am planning to move to Spusu for a month and then return to Lebara I asked Google if they charge to exit and got the data below. What jumped out at me was this: SIM Return: If you cancel within the first month, you may be required to return the SIM card, or you might be charged. Has anyone here been asked to return a SIM…
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A call to the States
I need to call a business number (landline) in the States, so I think that none of the services that use the internet would be of use. I'm hoping it will be just one call, but have no way of knowing how long it will be. As it will probably be just one call, I don't want to sign up for a service. I am with 1pMobile, and…
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Lebara disappearing roaming countries
Hello, been using Lebara for a few years now [via one of the MSE exclusive deals 🙂] and have been happy with both the coverage and the use abroad, where they had a list of virtually all European countries that you could 'roam like at home' I've even used the phone in North America and in Asia by using the reasonably proced…
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Lebara SIM went PAYG but for how long
I had a financially tight Christmas and my 2FA Lebara sim payment did not go through. I did not notice as it is not my main number, but to my surprise Lebara ended the contract. Second surprise was that the number still receives calls, so is effectively a PAYG. Lebara keep texting the number offering all kinds of deals I…
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iphone from Tesco Outlet eBay store ?
Hi all, I am looking to get a replacement iPhone and have been looking for good second hand or refurbs with decent battery life and some warranty. I don't need the latest model so also looked at buying a brand new iPhone 13 for £399. But I've also now found the Tesco Outlet eBay store, which has some reasonable prices on…
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Expat Roam Like at Home Restriction / Limit
Hi I have a giffgaff sim only to keep my UK mobile number, and I live in France. Giffgaff now say you have to use your mobile every 6 months in the UK otherwise you will be charged for roaming etc. Does anyone know of a UK Service Provider who doesn't have this policy? Thanks :)
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EE to Lebara how long was your EE sim active after the port?
Ported from EE to Lebara which went as requested except a bit of a delay with the SIM which may have been Royal Mail at fault. Received the port in text and a follow up email a few minutes later, restarted the phone and yes it's ported but the EE sim is still active also. How long has your EE or other SIM been active after…
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Sim that doesn't disconnect you?
I have an old pay and go sim from back when orange still existed. I get annoyed every now and then when I find out I can't receive a text I'm waiting for because I've been disconnected (which also seems to mean I lose any credit that was on the account). That's because I'm basically always connected to wifi and more or…
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iD Mobile £55 gift card refused – need advice
Hi all, Just wondering if anyone’s had any luck resolving this. I took out an iD Mobile SIM-only deal via the MoneySavingExpert link early last year that included a £55 gift card. I completed the purchase in one session via the MSE link, didn’t use any cashback site, and received the Giftcloud confirmation email at the…
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Lebara Issues
Anyone had any issue with Lebara recently. My phone was suddenly barred on Tuesday. Managed to get through on webchat and was told there was a chargeback raised so they barred me. Checked with my bank - no chargeback. Three days later I am still barred and everytime I go to webchat I am told to wait 24 hours and it will be…
