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Mobiles

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Google Pixel4a software update email - a scam?
Hi. I have a google pixel4a phone and I received an email (from google) yesterday telling me that there will be an automatic software update in the next few days that will 'affect the overall performance and stability of its battery'. There are options to repair or refund (£50) had this or a discount on another google…
Sim or eSim
I'm thinking of changing my sim-only contract to iDMobile who have a good deal, and have a couple of questions. 1. They offer a choice of physical Sim or eSim. I've always used a physical one. What are the advantages and disadvantages of an eSim? 2. Any particular reason not to use iDMobile? The negatives I've seen on this…
Lebara WIFI calling - warning
We recently signed up for the cheap Lebara sim-only deal on the back of the information sent out on the MSE weekly e-mail. As we live in a rural area and have no mobile signal in the house, it's imporatant for us to have wi-fi calling so that we can make and receive calls at home. We had this facility with our previous…
Vodafone PAYG1 is now PAYG £2 - Rip-off
I wonder how many people on PAYG1 haven't be informed that it all changed on the 11th December! Some of us are used to getting "promotional" texts for Big Value bundles, but if you're a low user you probably, like me, ignore them until such time as you know you're going to want 30 days worth of use. Well I've had several…
Smarty promise of £50 amazon not received yet?
I signed up to he following deal Was wondering if anyone in my psotion that has received their voucher yet? Thanks
Avoid Lebara
I purchased a Lebara sim five weeks ago having seen it recommended on this site. I ported in my number from three immediately and have not been able to receive calls or texts other than from anyone on a Vodafone network which Lebara uses since then. I am able to make calls and access internet. I phone customer services…
Are RWG Mobile still in Business?
I heard that people got their free/cheap plans disconnected. Are they still working for people who have monthly or PAYG plans?
Double porting to keep number with eSIM
I'm double-porting Lebara to Lebara (physical sims). I’ll be using a temporary eSIM to transfer my number to. Can I continue using my Lebara physical SIM until my number is ported to the eSIM?I'll then need to wait a day to request a pac from the eSIM. During this time, can I set up and use my new Lebara SIM until I can…
Lebara sim moneysupermarket and mse
I currently have a lebara sim, purchased through moneysupermarket.Is it possible to get another sim on one of the mse offers using the same email address.I'm not looking to port numbers
Looking for cheap SIM only for 82 year old Dad
Looking for a bit of advice from those more knowledgable... I need to get a reliable, cheap SIM with [ideally] unlimited minutes, some data and roaming for my 83 year old Dad who lives in Cornwall, 200 miles from me. Father might occasionally want to check bus times when out and about, or email a photo or two, but unlikely…
Lebara - What counts as a new customer?
Hello, I am looking to move from Virgin to Lebara, for 2 reasons: 1. The greed in their price hike and I am days away from the end of my 12 month contract. 2. I want to stay with Vodafone network. I was previously with Lebara 12 months ago. My question is, if I move over does anyone know if I will still be regarded as a…
free-to-order Pay As You Go SIM without upfront plan attached?
I'm trying to find out which providers still offer a truly free-to-order SIM, without added charges or plans when you order it. I plan to to use it as a backup through occasional top-ups only - ideally it would not be deactivated if I do not top it up for a few months. There's some related info on the main MSE site and on…
Lebara won't transfer mobile number form one MSE offered plan to another MSE offered plan
I have a MSE sim only deal for 5GB via the MSE best sim only deals. I want to move to the 15GB plan offer in MSE sim only deals from Lebara but Lebara say they can't port the number over as you get a new number with the new plan, is this really true, the only way I can see and the support person agreed is to move to a…
Old mobiles
I have a load of old mobiles, ranging from the very old (e.g early Nokia) to newer (e.g. Samsung S7). I am in the process of wiping everything on them at the moment. Was wondering - what is the best thing to do with them? I know there used to be companies that gave you money when you sent them in but not sure if any still…
Vodafone 4G calling & Volte...Avoid
Just to make people aware. I have seen alot of posts online where people are having problems with 4G calling/Volte on vodafoe. Truth is you cannot use them if you bought your phone from elsewhere. Only if you bought your phone from vodafone will it work. They will make you reset your phone, force software updates and tear…
Sim Cards for mobiles for use in UK & Europe for a visitor.
Hi, we are USA residents with iPhones. Please can anyone suggest the best sim card to use in UK and Europe. We visit family in UK and travel to Europe, one or twice a year for a max of 2 weeks so don't we want to be tied into a contract. Any counsel would be appreciated. Many thanks.
Can anyone recommend a sim for Switzerland?
EE want £15 to use my PM sim over there.I use 3 when I go to the USA, but this is the first time in Switzerland.My wife and I will be there for 6 days at the start of April. Is there a UK sim, or are we better getting a local sim there? Thanks. . .
WeBuyAnyPhone & CyberSentry
Please be aware that if you sell your mobile to WeBuyAnyPhone, the bank account details you have the money paid into will be given to CyberSentry regardless of whether you have 'opted in' to the free trial of security and anti-virus software that is part of the selling process. CyberSentry will then set up a Direct Debit…
Lebara switching Sim only plan - Deals only available to new customers
With Lebara (not for much longer!) and needed more data pm so looked on a price comparison site - Lebara was the competitive and as I was already with them gave them a call. Operative was very apologetic but apparently they cannot give any deals to existing customers, and if you order a Sim from the price comparison site…
Samsung Trade in phone locking threat
Hi all, Hope someone can help with my issue. Bought a new Samsung mobile from Cash Converters that was factory sealed and have the receipt as proof of purchase. Gave it to my sister as a gift and she has used it with no issue for few weeks now. She registered the device with Samsung recently and got a message last Friday…

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MSE News

Is now a good time to fix your mortgage or should you wait? Brokers answer as rates continue to fall ahead of expected Base Rate cut
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further – and should you fix now or wait?
Fixed-rate mortgages continue to fall ahead of expected Base Rate cut – so do brokers think now is a good time to fix?
Interest rates on fixed mortgage deals have continued to be cut ahead of this week's decision by the Bank of England on whether to change the Base Rate. But will fixed rates move much further?
Martin Lewis: How to call your bank by dialling just three numbers
How to call your bank by dialling just three numbers… simply dial 1-5-9. Then you know it's legit. Watch MoneySavingExpert.com founder Martin Lewis' video below, which explains it. And please share – the more people know, the fewer will be scammed.
Martin Lewis: How to call your bank by dialling just three numbers – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.

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