-
Lebara login after porting number out
My number ported out from Lebara today. I want to log into Lebara to check my old bills but it won't let me login without entering a valid Lebara number, which I no longer have. How can I see my old Lebara bills?
-
Moorcroft recovery for disputed O2 debt
I am carer for my adult son and today we received a letter from Moorcroft Debt Recovery about an outstanding O2 bill and I don't know who to contact. I was paying monthly by DD, but my son was not tied in to a contract. I switched him to giffgaff payg in Febuary because he very rarely uses his mobile. Myself and my other…
-
NHS App problem - flickers, logs in/out every ten seconds at times
Hello. As above. I first noted this a week ago, and it has got worse. I am using an iPhone, not changed my phone since I've had the app. The app at times, has trouble logging in as well. Face recognition password used FYI, I have banking app's, cctv app, alarm app, which I regularly us and they do not have a problem.…
-
UK SIM deactivated while overseas – can I get my old number back?
My roommate had a UK PAYG SIM, but he had to leave the UK for a few months due to health issues. During that time, he couldn’t keep track of his phone usage, and the service provider ended up deactivating and cancelling his SIM. Now he’s still abroad and trying to get the same number reactivated since it’s linked to his…
-
RWG So Bad
Bought £30 annual SIM July 2025 with RWG not been able to use for calls. Data and SMS ok, calls mostly dropout. Battling with them to sort it ever since. They sent replacement SIM still no calls. Everything they asked me to do doesn't work. Have it in Pixel 6, when I swapped the SIM into Samsung Galaxy phone, same…
-
Mobile phone for an 82 year old
My dad is considering getting rid of his landline with BT, he's paying around £18 line rental a month and makes a call maybe once a month. He is open to getting a mobile to replace the land line, but it needs to be as basic as possible, having done a bit of research, DORO seem to fit the bill. But as he's never had a…
-
Link to O2 refund (after migrating) not working?
I received an email from O2 concerning a refund after I cancelled my contract last week, as I assume others have: "We would like to send you a refund of £1.54. Please sign in to or register for My O2 here and provide your bank account details." The link does not seem to work. It is only a small amount but I am going to…
-
Samsung tab 3 query help
My husband bought me 1st and only present 3 years ago samsung tab 3. Beautiful, so lush, from CEX worked great but then was soooo slow, I followed YouTube video to speed it up. Then was like it was wiped, couldn't set up play store, email nothing, then charge took longer, 2 percent over night then died. Had in drawer for…
-
Broadband and phone line
I pay for broadband and phine line as my mother's mobile reception is terrible. I'm looking fir new deals but what can I get broadband good download for netflix, amazon,etc if addition phone line anytime is so high? Pensiiner deals seem to be low download speeds
-
O2 PUFFL tariff - cannot send texts
Anyone else on O2 PUFFL struggling to send texts? I have an old 2G phone (upgraded to a 4G compatible SIM card a few years back when they were replacing them), but can no longer receive texts. I have checked the message centre number is correct, this was working up until last week. Outgoing texts and calls in and out are…
-
Genuine free to use app for BP monitoring
Hey I've been looking on and off for about a week. The above apps that claim to be "free" are not I have an iPhone. Are there any decent, genuine, free-to-use apps. Just of the basic type, but need to be relatively accurate.
-
Moved: British Gas SEG
This discussion has been moved.
-
O2 increase and Virgin Media
It's worth noting that if you decided to leave O2 due to the additional price increase and you have Vigin Media linked, you may lose some of the features such as additiinal broadband speed etc.
-
Leaving O2 after recent announced price increase
All, For those leaving O2 after the recent price announcement increase, be careful... I got through to an advisor to leave. I got sent a STAC code - numbers then letters at the end. It included a statement "if you use this STAC you are renouncing your right to use this number...". I told the advisor that this was not…
-
O2 price rise from April 2026 - said £1.80, now £2.50
ML requested feedback on how any haggling with O2 re the recent, unexpected increase in price rises next year had gone. I have just spoken to an agent who told me that they have no discretion at all to reduce the increase back down to £1.80 and appeared unconcerned about losing the business. I will certainly be cancelling…
-
Switch from O2 due to price increase
Hi, I am planning on switching from O2 due to the recent price increases above the contract but I also have a device plan with 13 months to go. I understand that due to the price hikes I have a right to cancel my air time plan but I am worried that O2 will ask me to pay for the device plan in full and with this cost of…
-
Leaving O2 under contract
Hi, Recently due to an upgrade in the area, the O2 service is rubbish! I have 10 months left on the contract and I understand that I can move within the next 30 days. Do I need to call O2 to let them know or can I just switch provider? I'm also looking at Lebara, who my hubby switched to (easily) unlike some that I've…
-
'Tighten rules on mid-contract price hikes', Martin Lewis urges Chancellor in new open letter
MoneySavingExpert.com founder Martin Lewis has urged the Chancellor Rachel Reeves to tighten the existing rules over unannounced mid-contract broadband, mobile and pay-TV price hikes in a new open letter. Martin's call for urgent action comes after O2 announced that up to 15.6 million people with mobile and Sim-only…
-
Spusu any good? Need EE network.
I have been with Sky mobile for years on SIM only, using the piggyback data when travelling in the UK. The signal at home is not good, usually use Virgin WiFi to call via WhatsApp. I have requested PAC from Sky, and looking at Spusu for 30gb data with roaming included, at £7.50 per month. Has anyone had any issues with…
-
O2 price increase email 30 days to cancel airtime
Just had my email and I started new contract in may time via samsung store when I bought my phone along with 02 sim deal. Now I am under the understanding that I can cancel my airtime sim which is £22 but says something about device part of my monthly deal will need pay. I cant see this anywhere so I am assuming my £22 is…
