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Lyca transfer esim

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spluff
spluff Posts: 186 Forumite
Part of the Furniture 100 Posts Combo Breaker
I am wondering if anyone has managed to transfer an eSim from one phone to another with Lyca?

I spoke with customer services and she said I needed to buy another eSim for new phone and then somehow transfer old to new?   

Considering I have credit on the old esim and a deal which i bought literally 2 weeks ago this seems strange!

I dont fancy buying a new one and end up in even more of a pickle.

Anyone got any ideas?




Comments

  • Peter999_2
    Peter999_2 Posts: 1,337 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have done this before.

    I "bought" an E-Sim for free (remove the topup)  and then used the website to "swap" the two E-Sims and it worked fine.

  • savergrant
    savergrant Posts: 1,661 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I have done this before.

    I "bought" an E-Sim for free (remove the topup)  and then used the website to "swap" the two E-Sims and it worked fine.

    Just make sure you register the new esim to the same lyca account (email) and then they should both appear in your online account and you can request to swap the package and numbers over between the two sims.
  • I have done this before.

    I "bought" an E-Sim for free (remove the topup)  and then used the website to "swap" the two E-Sims and it worked fine.

    @Peter999_2  Hi how did you do this? i can see an option to order a physical sim only? Ive changed phones and esim did not copy over
  • is it possible to transfer eSIMs from one iPhone to another on Lyca's network? This has always worked with EE. I understand that Lyca pickback's on EE's network. By transferring I mean that if I add a new eSIM that phone will check its surrounding iPhones and will offer to move the eSIM over.

  • RizWiz
    RizWiz Posts: 1 Newbie
    First Post
    Ok, so, here is what ive learnt:

    Lyca esims QR code are multiple use on the same phone. You can add/remove as many times on the phone you initially activated with, but, transfer of an esim to a difrent ohone is just not possible.

    Lyca also CANNOT email a replacement esim, despite what many forums and even the kyca FAQs say. 

    The only option is.... To buy another esim - without a package. For info... I was unable to buy a "free" sim.... Yiu can, and HaVE to delete the bundled package that purchasing esim come up, but, i was unable to delete the £we 10 top-up from the basket.

    Once you have activated the new sim, you can do a sim swap, and the old number package/credit will xfer to the new sim. 


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