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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

Cannot Log-in to O2 website
Hi guys Anyone having trouble logging into O2 website on there computer i have been trying for 2 days now. Everytime i try to log-in it says its going to send a code to my phone and it sends a warning one and then the code about 10/15mins later and when i put it in i get (The code you've entered isn't valid.) so just can't…
Lost mobile number
Can anyone offer any suggestions on this please. At the same time as renegotiating my broadband, the company offered me a good mobile deal at the same time. They gave me a number to text to send them a PAC code as I wanted to port my number. The next day I decided to cancel the phone deal so called the company to do this.…
02 PAC from company in administration
I am hoping for some help everyone, the company I work for has sadly gone into administration, I really could do to keep my mobile number as I all of my customers know to they can find me on this as I've had it for years, O2 will not let me take the PAC code as they advise the contract expires in 2027, despite telling them…
PUFFL O2
Hi there, just enquiring regarding o2 puffl contract does the price increase effect plan. New hear apologies for mistakes.
Bad credit?
Hi. I am now a pensioner. I have never had a bad credit to my knoledge on my account. I have had agrrements with argoe talkt talk and recently with virgin media. I am currently with tesco mobile. Experian shows me with 9s4 out of 999. I phoned up vodaphone to get a contract with them. The credit failed. I think the problem…
How do I occasionally swap my Motorola G54 phone on EE to my sisters TP-lLnk mobile wifi
I recently came out of the dark ages and bought myself a new Motorola G54 android mobile phone after using a 15/20 year old phone for years . I am on a 2gb data a month setup with EE. sometimes I start to run out of data but my sister says I can use her TP-Link mobile wifi if I need it.How do I swich off EE data when…
Vodafone restricted
Hi Vodafone have restricted my services so that I can’t make any calls, texts or use my data. The reason they have restricted my services is because my bill for this month is higher than normal. This just doesn’t seem right. 1. The bill is not due until the 9th May. 2. I have not missed any of my previous bills. 3. I have…
Porting issues
Not sure whats happening with the mobile porting. Moved from Libara to Asda Mobile Text and Voice only (no data). Tried the SIM in my old nokia dumb phone - worked fine with voice and text both ways. So ported the number. After the port had completed text works send/recieve but can only make calls. The caller the other end…
Buying mobile up front and sim only deals
I have a very old Huawei mobile which needs replacing and I'm currently sim only with tesco mobile at £8.09 per month for 2GB. NB : I don't need more data as never get anywhere near 2GB. Looking at replacing it with a cheap android and wanted to know: 1: where is the best place to get a good price on buying a handset…
Text and Calls only SIM (No data)
Just want I wanted for my mum, shes not into apps or smart phones so got her a Asda Mobile Text and voice only for £4 a month. So she can call if needed whilst shes out and about. Problem is Asda Mobile seems to need a smart phone to work. I tried 3 phones, iphone woked fine.. the feature phones - which works fine with a…
Mobile data eaten up even on light usage ?
I’ve just signed up for a contract with 3GB monthly data which by all accounts should be enough for a light user like me, not doing social media or videos, just checking websites and maps for info etc. But when I started measuring usage it’s become apparent that such activity uses far more than I anticipated. For instance,…
Who do you entrust with your number
Hi,A few years ago I chose RWG as the home for my long term number and that now seems to be a less than ideal choice.So, my question is, who/how do you entrust your number that you want to retain long term?Or, do you not bother with a number for life and just change all the services/contacts that rely on a registered phone…
MSE/talkmobile deal with £40 Amazon voucher
Around the start of November I saw in the weekly newsletter an MSE SIM-only deal with Talkmobile which included a £40 Amazon voucher after 100 days. I signed up but stupidly didn't screengrab the details, and now I'm wondering (a) why I'm paying more each month than I expected and (b) what the precise deal was with the £40…
Is Vodafone misleading customers about switching?
I was told by Vodafone that if I switched to the much less expensive Lebara- which uses the same network - my data speeds would be in the 'slow lane', call quality would be worse and customer service abysmal. There was a risk also that I would lose the number I've had for 26 years in the porting process, she said. Really?…
Angry with Vodafone
I have spent HOURS Tobi chat and talking to over 6 people, repeating the same problem. Groundhog Day. I an account I cannot log into, I have 2 plans and cannot see or manage one of them which expired jan 2024. I cannot get a PAC code by any means, I cannot get a low cost Basic plan as this for new customers only without…
EE £300 to switch??
EE £300 to switch?? Sounds like you could get a phone on contract upto £300 and then just switch to EE. Unless I'm missing something
Can I cancel my business mobile phone contract
I need to cancel my business mobile phone contract I’m within the 14 days cooling off period and I am a sole trader how or can I do this
smarty mobile
I was on smarty mobile already was happy so I decided to bring my other SIM from three net work to smarty.i tried to get a SIM from smarty and I tried to use my registered email that I had with smarty.but didn't work.i sent pac details from three net work.i wanted to keep number spoke to advisor he sent link I pressed .It…
Lebara auto-renew from balance
I have ordered and received the Lebara £0.80 for 9 months then £5.90 per month offer SIM. Registered the SIM today. I am about to make a top-up. Does anyone know, if I top-up £5.00, when it comes to auto-renewal in 30 days, is the £0.80 charged from my debit card or would it be charged from any balance on my Lebara account…
How old is your handset?
This question was discussed in 2006 and again in 2017, with answers ranging from, 'I change my handset every 2-3 months' to '10 years old and going strong'. How have things changed in 2023? Let us know: how old is the mobile handset you currently use? 🗣️📱

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MSE News

Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.
Tesco shopper? It's your last chance to use £15 million worth of Clubcard vouchers – or extend them with our trick
If you've got a Tesco Clubcard, check if you have any vouchers close to expiring, as nearly £15 million-worth are due to run out on Saturday 31 May. Don't want to spend your vouchers yet? We've got a trick to extend their validity.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account next month as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.

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Mobiles

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