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Samsung Galaxy A20e with Tesco Pay as you Go.
I.ve had several Messages recently cover changing my Tariff and the 3G turn off shortly. I was lost with these so went to Tesco Phone shop in my local Tesco. Was told it was a name change for Pay as you GO and I had £17 credit, but I didn't need to do anything. As regards the 3G when it goes off my phone would not work as…
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Avoid Lebara
I purchased a Lebara sim five weeks ago having seen it recommended on this site. I ported in my number from three immediately and have not been able to receive calls or texts other than from anyone on a Vodafone network which Lebara uses since then. I am able to make calls and access internet. I phone customer services…
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O2 price hike termination.
Hi. This is just for information really for anyone considering ditching O2 following their recent hike on hike annoncements. I decided to cancel my airtime contract but wanted to keep my device payment scheme. Therefore i contacted O2 customer service. After waiting 40 minutes to get through i advised the C.S agent of my…
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Three Customer Lab doing Survey for possible New PAYG SIM bundle
I should have written the detail down as I did the survey a few days ago. One option was IIRC £10 for 10GB, 500mins, 500texts and it'll run until one of the options is fully used, then you can buy another bundle. Anyone else seen it, done the survey?
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O2 mid contract price rise and plan termination
Hope someone can help. I changed my data plan with 02 on Friday. Unbeknown to me my device plan for my phone and watch were terminated. To cut a long story short I have now been sent an Enforcement and Termination letter giving me 14 days to settle the bill or face legal action. I have spoken to someone on Monday who…
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Advice needed with O2 fraud resolution/dispute
Hi, First time poster, in much need of some advice for how to proceed with a frustrating situation involving O2 and my mother. tldr: mother scammed; O2 customer services took a long time to resolve and misled us; we ported away; O2 now trying to charge us for fraudulent charges. I'll try to summarise a lengthy process…
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MSE Lebara sim only deal
I want to sign up a lebara sim only deal with my existing number. but there is no options for inputting my number during the sign up procedure. i contacted lebara customer service. I was told that these sim only deals are for new numbers only. can not be sign to a existing number. even after the sign up. number can not be…
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Lebara ring time
Very happy with Lebara on my Google Pixel phone but my wife's Samsung A34 rings for only 15 seconds before diverting to voicemail. I have referred this to customer service 3 times now and got the same instructions each time, ie dial **61*121*11*30# but it does not work. I've been promised a call back but heard nothing yet.…
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Virgin and O2
Hi I have a contract for my mobile phone with Virgin which ends in March 2026 ( £11 ) per month. O2 took over from Virgin so my monthly bill is £9.41 on top of the £11..As we all know O2 are hiking up their prices..It is a SIM only with O2..I am not savvy with phones, only want a basic phone for texts calls and the odd…
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O2 price rise and changing contracts
Hi all, just wondering for a bit of advice. I’m with O2 at the minute and with the prices rise looking to cut my bill, also my contract ends in January so would’ve moved anyways. with my contract ending in Jan and being able to move now penalty free, is it just a simple case of texting another provider and letting them…
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Is this RWG PAYG as ideal as it sounds?
https://www.rwgmobile.wales/webshop/offers/order-a-sim/The idea is to keep my daughter's mobile number 'live' while she is away travelling. I moved it to Lebara as that was well priced, and I use them myself, but she now ain't coming back for the best part of another year, so I'm paying out a few squid pm for now't.Is this…
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Notice of disconnection and debt collection from O2 but I don't have an account with them
I've had a letter from O2 stating notice of disconnection and unpaid bill of £32. It has my name and address and an account number but no mention of mobile number. I don't have an account with O2. My first thought was that it was a scam, so I didn't use the numbers quoted on the letter. Trying to get through to someone on…
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ID Phone contract to end of month- get new sim only early ?
My ID contract is not due to finish to 28th November - leaving now means £62 fee. The lebara deal on MSE is due to finish this week £3.45 month 5gb. Can I sign up to that now, and when they send the sim not use it till 29th November when the ID runs out . I could get the PAC code now as it lasts 30 days. I need to keep my…
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o2 sim only deal ending
Im currently on o2 with 50gb 5G data. o2 have offered me to renew at £11.80pm from 3rd Oct. However I've seen a similar data package from o2 at £8.50pm. Would o2 allow me to take out a new sim deal and port my number onto that sim to obtain the £8.50pm new customer deal ?
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Lebara login after porting number out
My number ported out from Lebara today. I want to log into Lebara to check my old bills but it won't let me login without entering a valid Lebara number, which I no longer have. How can I see my old Lebara bills?
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Moorcroft recovery for disputed O2 debt
I am carer for my adult son and today we received a letter from Moorcroft Debt Recovery about an outstanding O2 bill and I don't know who to contact. I was paying monthly by DD, but my son was not tied in to a contract. I switched him to giffgaff payg in Febuary because he very rarely uses his mobile. Myself and my other…
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NHS App problem - flickers, logs in/out every ten seconds at times
Hello. As above. I first noted this a week ago, and it has got worse. I am using an iPhone, not changed my phone since I've had the app. The app at times, has trouble logging in as well. Face recognition password used FYI, I have banking app's, cctv app, alarm app, which I regularly us and they do not have a problem.…
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RWG So Bad
Bought £30 annual SIM July 2025 with RWG not been able to use for calls. Data and SMS ok, calls mostly dropout. Battling with them to sort it ever since. They sent replacement SIM still no calls. Everything they asked me to do doesn't work. Have it in Pixel 6, when I swapped the SIM into Samsung Galaxy phone, same…
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Mobile phone for an 82 year old
My dad is considering getting rid of his landline with BT, he's paying around £18 line rental a month and makes a call maybe once a month. He is open to getting a mobile to replace the land line, but it needs to be as basic as possible, having done a bit of research, DORO seem to fit the bill. But as he's never had a…
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Link to O2 refund (after migrating) not working?
I received an email from O2 concerning a refund after I cancelled my contract last week, as I assume others have: "We would like to send you a refund of £1.54. Please sign in to or register for My O2 here and provide your bank account details." The link does not seem to work. It is only a small amount but I am going to…
