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Warning on Lebara SIM-only deals and being overcharged
BargainBandit
Posts: 2 Newbie
in Mobiles
I ordered a number of SIMs from Lebara that were available on the MSE website this morning (10GB and 50GB MSE Exclusive) but was charged the full amounts instead of the discounted amounts for the initial months.
When I asked Lebara why I was told there was a technical issue and that they could cancel the orders and issue a refund. Not a problem except that the deals are no longer available this afternoon and Lebara refused to honour the original orders at the rates advertised. They seemed to suggest 'the issue is coming from the third-party MSE website, not from Lebara's side'.
Just be warned to check the amount being charged is the discounted rate when ordering the SIMs!
When I asked Lebara why I was told there was a technical issue and that they could cancel the orders and issue a refund. Not a problem except that the deals are no longer available this afternoon and Lebara refused to honour the original orders at the rates advertised. They seemed to suggest 'the issue is coming from the third-party MSE website, not from Lebara's side'.
Just be warned to check the amount being charged is the discounted rate when ordering the SIMs!
0
Comments
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Carphonewarehouse still seems to have idmobile SIMS with 20Gb for £6 and 40Gb for £7 plus rollover.
I don't have any connection financial or otherwise with either companyThere is no honour to be had in not knowing a thing that can be known - Danny Baker0 -
Looks like similar deals are back on MSE with slight price changes. Reordered and this time we have the right discounted amount charged.0
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