O2 Classic

etienneg

I have a mobile on O2 Classic PAYG. I can log on to the O2 web site (I don't use their app) and see the current balance and how to top up. Is it possible to see recent activity, such as which numbers I phoned, or whether money has been charged for calls, texts or data? If so, how do I do this, please?

flaneurs_lobster

It's available in the MyO2 app (that you don't use) under 'Bills and payments'.

Not something similar online?

Neil_Jones

https://forums.moneysavingexpert.com/discussion/6676072/o2-classic

Im on O2 classic PAYG and I don't see a Bills and Payments section as alluded to above. Perhaps that's not available on PAYG.

Anyway since far as I can work out all the App does is load the website in a web browser, so there's nothing that the app does that you can't get on the website.

To answer the question I believe you may have to put a SAR in - https://www.o2.co.uk/help/safety-and-security/privacy-and-personal-data/requesting-your-personal-data if the data isn't on the website account area.

That being said your phone should be recording the call logs in your Phone App. Your text will have the timestamps of when something was sent and the phone will roughly how much data usage you've done. The call charges are all documented here: https://www.o2.co.uk/termsandconditions/mobile/pay-as-you-go-classic-tariff-standard-rates - and since I would hope you have a rough idea of how much credit you have at any one time, it should be easy to work out what's been charged for, which is pretty much everything to some degree except free calls, texts and the data.