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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

free-to-order Pay As You Go SIM without upfront plan attached?
I'm trying to find out which providers still offer a truly free-to-order SIM, without added charges or plans when you order it. I plan to to use it as a backup through occasional top-ups only - ideally it would not be deactivated if I do not top it up for a few months. There's some related info on the main MSE site and on…
Lebara won't transfer mobile number form one MSE offered plan to another MSE offered plan
I have a MSE sim only deal for 5GB via the MSE best sim only deals. I want to move to the 15GB plan offer in MSE sim only deals from Lebara but Lebara say they can't port the number over as you get a new number with the new plan, is this really true, the only way I can see and the support person agreed is to move to a…
Old mobiles
I have a load of old mobiles, ranging from the very old (e.g early Nokia) to newer (e.g. Samsung S7). I am in the process of wiping everything on them at the moment. Was wondering - what is the best thing to do with them? I know there used to be companies that gave you money when you sent them in but not sure if any still…
Vodafone 4G calling & Volte...Avoid
Just to make people aware. I have seen alot of posts online where people are having problems with 4G calling/Volte on vodafoe. Truth is you cannot use them if you bought your phone from elsewhere. Only if you bought your phone from vodafone will it work. They will make you reset your phone, force software updates and tear…
Sim Cards for mobiles for use in UK & Europe for a visitor.
Hi, we are USA residents with iPhones. Please can anyone suggest the best sim card to use in UK and Europe. We visit family in UK and travel to Europe, one or twice a year for a max of 2 weeks so don't we want to be tied into a contract. Any counsel would be appreciated. Many thanks.
Can anyone recommend a sim for Switzerland?
EE want £15 to use my PM sim over there.I use 3 when I go to the USA, but this is the first time in Switzerland.My wife and I will be there for 6 days at the start of April. Is there a UK sim, or are we better getting a local sim there? Thanks. . .
WeBuyAnyPhone & CyberSentry
Please be aware that if you sell your mobile to WeBuyAnyPhone, the bank account details you have the money paid into will be given to CyberSentry regardless of whether you have 'opted in' to the free trial of security and anti-virus software that is part of the selling process. CyberSentry will then set up a Direct Debit…
Lebara switching Sim only plan - Deals only available to new customers
With Lebara (not for much longer!) and needed more data pm so looked on a price comparison site - Lebara was the competitive and as I was already with them gave them a call. Operative was very apologetic but apparently they cannot give any deals to existing customers, and if you order a Sim from the price comparison site…
Samsung Trade in phone locking threat
Hi all, Hope someone can help with my issue. Bought a new Samsung mobile from Cash Converters that was factory sealed and have the receipt as proof of purchase. Gave it to my sister as a gift and she has used it with no issue for few weeks now. She registered the device with Samsung recently and got a message last Friday…
New sim contract before Apr 1st (price rise)
My partner is going for a new sim-only deal with o2, which is a lot cheaper than she's currently paying with them. I assume if she took out the new contract now, she'd be hit by the April price hike which is a £1.80 increase on the £10 p/m contract. I don't know if historically deals change after the April 1st increase -…
Maybe a stupid question - changing to new owner
I have an account with Smarty (in my name) pay monthly - rolling The main number associated with the account is my daughter's phone number, as it was taken out when she was 13 - she's now 21 Due to the network being so bad where we live, she wants to move over to Voxi on the Vodaphone network also on a rolling 30 day…
Motorola G13 - calls going to voicemail
Hi all. I bought a G13 in April last year, and am on Spusu SIM/network. Over the last few months, more and more of my calls have gone straight to voicemail (the phone doesn't ring at all). Spusu tell me that their network (EE) doesn't support the G13 for volte/WiFi calling on 4g although apparently my phone is 4g…
Is Spusu the Cheapest SIM for 1m break from Lebara - any issues
I have read on here that in order to take advantage of newer Lebara deals like 80p a month for 9 months, I need to leave and come back. Is the Spusu £2.90 MSE deal the best and cheapest choice for this? Has anyone done this? What are the timings? It seems to me that it is going to be hard to avoid paying for 2 months as…
Backing up contacts
Just trying to backup the contacts from my Galaxy A50 onto my laptop connected up by cable - when I look at them on the phone, there's over 4,000, but can't find any on the laptop? I see two folders, one for the card and one for phone. Any ideas how I can find them please?
Martin Lewis: Can you slash your mobile bill to £2 a month? Three steps to try
Millions are paying four times too much on their mobile bills – so it's worth checking if you could slash yours to just £2 a month. MoneySavingExpert.com founder Martin Lewis explains how in his video below. Martin Lewis: Can you slash your mobile bill to £2 a month? Three steps to try If you haven't already, join the…
Charges for connecting to "maritime" networks without consent - how do they get away with this?
Recently whilst on a ferry from the UK to Ireland I received a data roaming charge, which turned out to be due to my phone connecting to a maritime satellite network whilst at sea. I had my data roaming turned on, because I was on the way to Ireland. Luckily it was capped at £10 because I have a spending cap on my account…
Spusu - calling EU from the UK?
I just saw a mention of the MVNO “Spusu”. In addition to EU roaming they also appear to include free calls from the UK to EU countries, something not seen elsewhere. Anyone using them care to elaborate as details on their site seem a bit sketchy. Thanks
Long Term Issue with Tesco and EE Blaming each other
Some years ago I had a issue where when someone on the EE network tried phoning or texting me, they couldn't get through, and vice versa. They would get 'message failed to send' or 'This number has not been recognised/can't be reached' or similar. At the time it was really important as my deafblind friend uses a Brailler…
Left Three, Final Bill Confusion
Hi All, Been out of contract over a year, switched from Three to Lebara on the MSE 85p deal. Switch has completed, number has transferred and all appears ok. I cannot, for love nor money, get a straight answer out of 3 when, and what my final bill will be. Normal bill taken from my bank 7-10th of the month. Switch…
Lebara: how to switch to their cheaper deal
I have a Lebara rolling contract. The new deals are much better, offering 10g for the same price but as I am already with them I am excluded. Any ideas how to access the deals? thank you

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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Mobiles

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