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Issues with terminating O2 airtime plan
Currently going round in circles with an O2 chat agent about cancelling my airtime plan. They keep saying I have to pay off my device plan in full as they're linked until February. I keep trying to tell them that this is not the case due to ofcom rules around the price increase but they don't seem to agree. Anyone else had…
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Tesco Mobile on Airtime Rewards?
Hi! I'm looking to move from O2 to Tesco mobile. I'm currently using the Airtime Rewards app which has covered a lot of my mobile bill in the past, but Tesco mobile isn't listed as one of the networks in my app. I thought Airtime rewards did now support Tesco mobile so just wondering if anyone has used it with Tesco and…
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Lebara MSE deal x2 on same account
Hi folks - first post and all that :) I tried finding a similar thread but couldn't find the same example, so here's my question. I just moved from O2 to lebara on the MSE deal - all good - all went smoothly. My daughter is on GiffGaff and I want to move her over too, as it's pretty much half the price. I'd like to manage…
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MSE Sim only deals
Hi - I have tried several times to sign up for the ID mobile offers as linked via MSE. I have been rejected but have met all the requirements. Customer Service at ID say that they are not aware of any deals as good as this and linked to MSE. Anyone else having similar problems or have been successful in getting a deal?…
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Replacement for Samsung Galaxy A20e
Had it for 5 years bought at Argos for £150 and have a Tesco 2/3G Sim in it, have asked Tesco for a new SIM for 4G but it as failed to arrive and I can't get through to them via the phone. The phone is very slow on the internet side of things, so thinking should I get a new phone, particularly with us being in the black…
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PAC query
Has anyone had experience of transferring a number from an account in their name with one provider to an account in a different name with another using a PAC code. Or is that difficult to do. Scenario: I am looking to change providers and have had an account with the current provider with two seperate numbers (two phones)…
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Dangers of moving mobile networks and keeping your number.
Looking for the safest way to change mobile networks. I’m currently on O2, out of contract on a rolling monthly ex Virgin SIM only deal which isn’t too shabby as it was heavily discounted and I get Volt etc. My Virgin broadband and TV is for another 12 months. However I will move mobile networks before April as the most…
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Activating Lebara Sim Card
Can anyone help please? I must be missing something I received my Lebara sim card with a letter setting out the procedure. No 1 says "Download the MYLebara app" (Choice of QR code or online) No 2 says "Activate your plan "Pop this new Lebara SIM in your phone" I don't understand how I can download anything in a phone…
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Going through the PAC process
Hi Anyone been through the process of transferring a mobile number via PAC process? Is it relatively easy? Any pitfalls to be wary of? Am I right in thinking I will be without contact via that number whilst the process is ongoing? Will my new SIM work for accessing data etc but I won't get messages or calls? What about…
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iPhone bluetooth
Hi, My iPhone XR has stopped connecting to Apple carplay and Airpod Pro. Any ideas why? Many thanks
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Three PAYG SIM no longer free?
Hi Am I correct in thinking the free three PAYG SIM is no longer a thing? Cheers
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Google witholding Payment of Trade In Payment
Hi there, cant see anything already here which surprises me a bit as theres quite a bit out there for example on Reddit: https://www.reddit.com/r/GooglePixel/comments/1nx7it9/3_month_wait_for_trade_in_payment_google_store_uk/Basically I traded in my previous phone, a Pixel 8 for a Pixel 10 on 26th August with an agreed…
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SPUSU - PAC transfer - BEWARE -EXCEPTIONALLY SERIOUS RISK
After checking it on this site, Via SPUSU's website, I ordered one of their SIMS and made the SERIOUS mistake of inputting my PAC code for retaining my current phone number to their new SIM. They posted the SIM to me and Royal Mail delivered it to the wrong address, where the occupant took it and tried to activate the SIM.…
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Sim or eSim
I'm thinking of changing my sim-only contract to iDMobile who have a good deal, and have a couple of questions. 1. They offer a choice of physical Sim or eSim. I've always used a physical one. What are the advantages and disadvantages of an eSim? 2. Any particular reason not to use iDMobile? The negatives I've seen on this…
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Samsung Galaxy A20e with Tesco Pay as you Go.
I.ve had several Messages recently cover changing my Tariff and the 3G turn off shortly. I was lost with these so went to Tesco Phone shop in my local Tesco. Was told it was a name change for Pay as you GO and I had £17 credit, but I didn't need to do anything. As regards the 3G when it goes off my phone would not work as…
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Avoid Lebara
I purchased a Lebara sim five weeks ago having seen it recommended on this site. I ported in my number from three immediately and have not been able to receive calls or texts other than from anyone on a Vodafone network which Lebara uses since then. I am able to make calls and access internet. I phone customer services…
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Three Customer Lab doing Survey for possible New PAYG SIM bundle
I should have written the detail down as I did the survey a few days ago. One option was IIRC £10 for 10GB, 500mins, 500texts and it'll run until one of the options is fully used, then you can buy another bundle. Anyone else seen it, done the survey?
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O2 mid contract price rise and plan termination
Hope someone can help. I changed my data plan with 02 on Friday. Unbeknown to me my device plan for my phone and watch were terminated. To cut a long story short I have now been sent an Enforcement and Termination letter giving me 14 days to settle the bill or face legal action. I have spoken to someone on Monday who…
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Advice needed with O2 fraud resolution/dispute
Hi, First time poster, in much need of some advice for how to proceed with a frustrating situation involving O2 and my mother. tldr: mother scammed; O2 customer services took a long time to resolve and misled us; we ported away; O2 now trying to charge us for fraudulent charges. I'll try to summarise a lengthy process…
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MSE Lebara sim only deal
I want to sign up a lebara sim only deal with my existing number. but there is no options for inputting my number during the sign up procedure. i contacted lebara customer service. I was told that these sim only deals are for new numbers only. can not be sign to a existing number. even after the sign up. number can not be…
