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BT Pay Up Front for Life Mobile Contract
I am writing to state that my wife and me bought two of these SIM contracts in September 2001. They were quite expensive at the time £200 each and we decided upon the 50 minutes anytime per month in phone calls. We since held onto these SIM contracts because they are For LIFE, although O2 have tried to move us onto other…
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Lebara daily mobile data usage calculations - is it calculated fairly?
I switched from AsdaMobile to Lebara in March 2025 (via the MSE Exclusive 10GB offer). My actual mobile data usage is low. The AsdaMobile calculations re my mobile data usage were always easy to verify. However, Lebara's calculations are much higher for similar usage and I find them difficult to work out. According to the…
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Smart cellular.co.uk
DO NOT TRUST! I recently sent my iPhone 15 Pro to this company as they valued it at £795. On receipt a confirmation email confirming that they had received the device and they were going to classified it as brand new! I do look after my devices, but I did reply reminding them that the phone is twelve months old, as per the…
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Beware of SMARTY. Be smarter.
There are a lot of good MNVOs with good customer service, rolling contracts and good account management systems (online or on an app). Using the MSE comparison tool has been great getting deals for Lebara (Vodafone). I would caution people using Smarty though. On initial inspection, Smarty has "good" reviews online, but…
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Looking for an actual PAYG deal (not 30 days)
I have a dual sim phone and use Lebara for data and outgoing calls/messages (changing every 6 months for new deal prices). I have my 'old' number on a 2nd sim so the doctor's etc. can call me. Was on RWG (Now network) and paid £1 for the sim. Everything was fine until at some point I stopped receiving calls (but still get…
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Small samsung
I know you can't buy any new small phones now but I've seen some older models which are smaller such as the a40 a20e and s21 s22 can anyone recommend a samsung before they all got big?
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Samsung Galaxy Promotional Gift
Hi All I'm hoping this isn't a daft question as I know the actual answer which is "you must send it back" but there's a bit of confusion around it all from me. I purchased a new Samsung phone from SkyMobile online. Samsung are running a promotional offer whereby you can enter the phone details once received and they would…
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Looking for a PAYG SIP calling package
I've dug out one of my old cell phones and would like to use it for SIP calling. Tried looking online for packages but it's a minefield. Comparison sites don't track SIP calling packages. I'm basically looking for a PAYG deal where perhaps I get so many free minutes a month and so many free texts. If I can choose my own…
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Is it possible to dump Lebara just before reduction and sign up again later?
I am finally getting ready to dump Sky Mobile Lebarra seemed to be the best option but I have a question... If I take out a Lebara month to month contract with say 9 months at a reduced price and 3 months at a higher price, can I switch away in month 8 to Spasu for a month and then sign up with Lebara again on the same…
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Lebara cancelling service?
I would like to cancel my Lebara service because I very rarely use their service. Is it correct that there is a £9.95 charge for sending me a registered letter for the cancellation? or is it a matter of just withdrawing my payment option from my account?
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Complicated Sim Card Query 😬
Hi All, I'm new here but really hoping someone can help. My son has gone to America for a year to study and his English sim card provider, O2, couldn't support his sim out there, therefore he is using an e-sim via mint mobile, his phone supports dual sims so he has his physical O2 sim still in his phone. He would like to…
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Can you easily cancel an out-of-contract SIM-only if you're not switching?
I thought that was what STAC was for, but it turns out that it will only action the cancellation when another contract with a different provider is taken out. I still have a long-term iD SIM running and only took out a one month Talkmobile SIM because I needed to massively boost data for a couple of months. I've now used…
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O2 puffl50 sim cut off by O2
I am in dispute with O2 over the fact they cut off my sim without warning and say they cannot reconnect it, even with a new number. I had gone to the ombudsman, but O2 will not agree to their proposal which is to reconnect. O2 have admitted through their own dispute resolution process that an error was made, but after…
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Help finding new phone
Dinosaur sibling has Sony Expedia z1 compact on its last legs. Looking for something not too much bigger, happy to look at refurbs, fancy camera not needed, doesn’t want lots of bloat wear, budget £150 if possible. Really just wants it for calls and surfing. Suggestions please.
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Best family network
Hoping for help as I find this all a minefield! My 2 children (young teenagers) and I need new phone contracts. We’re coming to the end of our contract with O2 as I was foolishly tempted by O2 priority however the signal is absolutely dire where we live and surrounding area. We need around 20-30Gb each a month and would…
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MSE News: Don't be put off switching to a cheap piggyback mobile network
The secret to slashing mobile costs is switching to a piggyback provider, as they tend to be far cheaper than the four main networks. Many are worried they'll get a worse signal with a smaller firm – but new research reveals only subtle performance differences that generally WON'T be noticeable in everyday tasks, while the…
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Cheapest SIM only contract on the market? Sky SIM only 1gb for £1/month
I've been looking out for decent low data SIM only packages and found the Sky Mobile SIM only deal for £1/month for 12 months with unlimited texts and calls. It even comes in cheaper than Lyca, iD, Spusu and Lebara's best deals at the moment. You also get the MySky perks thrown in e.g. free Taste the Difference pizza from…
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what are EE talking about?
I've had the text about my plan changing to a rolling monthly one at 50% more but with more data (which I don't need). What I do need is phone calls, texts, some data and free roaming in the EU. Can I find that on the EE website? No. What I have found is these 2 deals. Now 5GB is fine but a bit less than what I have…
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Mozillion Data Allowance
We have recently switched to Mozillion from EE on a 100GB SIM only deal. After getting a warning of low data we checked on the account to find that only 2.5 GB of 75GB was remaining! So, it’s possible that 25% of the 100GB is only available for “free” roaming abroad! Awaiting a reply from Mozillion, but atm feel a bit…
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New sim and number for travelling - Bank account access?
Hi , I'm heading off to Australia for 4 weeks and was thinking of getting a PAYG sim deal from 'Three' giving me 6 GB of data and unlimited texts and phone calls to UK numbers. I can use whatsapp in Australia to contact my friends and family there. The 'Three' sim will obviously give me a new number , how will this affect…
