Jersey anyone?

StevieD54

I’m have a rolling £5.99 p.m. SIM only deal with Lycamobile, payable by DD. Lyca piggy back on EE of course.

We’ve just had a break in Jersey. When we landed, my iPhone changed from ‘Lycamobile’ to ‘Sure’ network in the top left corner. However, throughout the whole 5 nights I was unable to make or receive any calls. Neither my UK or EU Roaming plans worked, because apparently Jersey is classed as ‘international’. I’ve never had this issue before when travelling anywhere outside of the UK.

So Lyca told me by email I’d need to buy credit, top up, i.e. PAYG. I added £10 but that didn’t work either. Thank god the missus phone worked ok, she’s with Lebara (Vodafone?). The whole episode was hugely frustrating and I’m currently trying to get my £10 refunded.

Multiple attempts to call both UK landline and mobile numbers always resulted in this message: ‘the number you have dialled has not been recognised’. Now I know Lyca is cheap but surely my phone should have worked to some degree?

Does anyone have experience of anything similar in the Channel Islands?

TadleyBaggie

Since the Channel Islands are neither in the UK or EU, their regular roaming will not apply. So calling a UK number would effectively be the same as calling an international number, so probably just as well you didn't get a call connection.

Grumpy_chap

https://forums.moneysavingexpert.com/discussion/comment/81980830#Comment_81980830

Correct, but I wonder how dialling a 01534 number is charged as normal from a UK mobile?

tinker411

https://forums.moneysavingexpert.com/discussion/comment/81980830#Comment_81980830

Depending on provider - Asda Mobile

https://mobile.asda.com/roaming-calling-abroad#international-rates

and 1p Mobile

https://www.1pmobile.com/international-and-roaming

both have inclusive roaming in Jersey and Guernsey for when calling the UK.