Sky £1 month sim only deal

Sandybanks

I applied via the Moneysaving link and all went Ok. I've now had an email saying they are cancelling my order and suggesting it is due to their checks. I don't think ive been a customer of sky for 20 years and have never had a sim order refused from any other company or had anything that involves a credit check refused. Has anyone else had this problem? How do I get them to remove my details that they harvested whilst making the application?

flaneurs_lobster

They've bounced your application for 12 quids-worth of credit?

I'd be checking my credit reports pronto for anything that might have spooked Sky.

john1

Same here Tuesday evening ordered £1 sim order accepted then immediately cancelled. Apparently my credit check was ok but they could not verify my identity and location very  strange. 

It could be associated with this FT report  

An “epidemic” of mobile phone fraud is costing UK telecoms companies potentially hundreds of millions of pounds a year as criminal gangs mass-order handsets only to vanish before paying the bill. 

Andrew Cole, executive chair of Glow Services, which helps UK telcos tighten their financial controls, said the company had tracked cases where more than 2,000 phones had been ordered from a single address in one week. 

 

flaneurs_lobster

I notice that the quid-a-month deal is no longer showing on the Sky Mobile site.

Have they just bounced the applications because the deal has been withdrawn?

PHK

More like John1 is correct and they can't verify identity. 

Sandybanks

Well the comments about identity and credit reports would be valid if not for the fact that on the same day I also applied for one of the recommended Lloyds credit cards which was accepted and given a substantial credit limit. I don't even bank with Lloyds. I subscribe to a service that monitors my credit record and it shows Lloyds checking my record but no checks from Sky or anyone else. 

Im tending to think that the offer was over subscribed and they are looking for ways to back out of it. Wish I had not bothered as now I have to waste hours checking the links to the credit agencies they use on the off chance that there is not something amiss.