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No internet on RWG
I'm on RWG PAYG (still on part of the initial £1 loaded on the SIM). I joined on 24/02/25. I know it must have been working because having had Data switched off, I switched it back on while away from home (and therefore WiFi) to send a Whatsapp message on 07/04/25 and it used 3mb of data because I hadn't Restricted app…
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Lebara
Just changed to Lebara to save money. alarmed at amount of data being “used” in the early hours of every morning, ie when I’m asleep Have raised this with Lebara as phone should be using WiFi connection then not mobile data their solution is to turn off mobile data All seems a bit fiddly having to repeatedly turn mobile…
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Mozillion
Bought a phone contract through them last week. Delays in responding to chasers for the phone only to be finally told the sellers phone did not pass their 90 point diagnostic check?? The package was approx £750 for two years so assumed I was buying a new phone. Doesn't smell right to me so be wary of buying thru them.
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Has anyone ever received an IDMobile voucher via Giftcloud?
Back towards the beginning of the year my wife and I both transferred our mobile contracts to IDMobile attracted by the low monthly cost when factoring in what was then a £50 voucher. After completing the necessary click-through and waiting the 90 days nothing came through. Contacted the email address given at the bottom…
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Are EE breaching Ofcom guidelines with their recent changes?
In the last month I've received two messages from EE; 1) That my included Netflix package is being changed from Basic (which was £7.99/month) to "Standard with Ads" (which is £5.99) 2) The the Roaming included is changing from EU and a few other countries, to EU *or* a select number of countries. For 2 you can only change…
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1p Mobile - extra data for same cost
I recently saw that for a £10 monthly charge 1p Mobile offer 25 GB and 2000 mins/texts, or 50 GB with unlimited calls/texts. It looks like a mistake on their website. https://1pmobile.com/products
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02 Pay Upfront For Life PUFFL contract
Does anyone else still have this old contract with o2. I have had it for over 20 years and paid £99.99 upfront for the contract in 2001 and still have the paperwork. I was a contract for life including 200 off peak minutes to o2 and landline numbers. The yearly CPI increase has been zero as it was a percentage figure. I…
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Need new "dumb" mobile phone immediately
Hi, I just dropped my "dumb" mobile phone down the toilet and now it doesnt work. I need another phone immediately. Can i just go to an EE shop, buy a new phone, and put the sim card into it and its job done? Its not a smartphone, just a dumbphone and i only want another dumbphone.
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New phone - advice before using
I am upgrading from Samsung Galaxy S21 to S24. I know there is a way of transferring everything from old phone onto new, but before I start... I have folders on my phone with apps for each category. Will they transfer as folders? I have continual annoying pop-ups (from Google I think). Will a new phone stop this? Should I…
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How to receive a phone call to my dumbphone?
Hi, Sometimes when in a meeting with customers i need to get phoned (to my dumbphone) up so i have an excuse to politely leave. How can i do this? Can i do it from my dumbphone? Can i also do it from my laptop? ie, i just need to get a phone call from a "robot" or whatever.
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ID Mobile line no longer working reliably
I have en eSim with ID Mobile which used to work normally. For the last few months (I think since the 3G switch off but I didn't notice for a while) I am no longer able to reliably make or receive calls from home. Works normally elsewhere and can text at home. I have gone through ID's post 3G switch off reset 4 or 5 times…
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What is an eSim?
We've just published a brand new guide on What is an eSim? We'd love to know of your experiences with eSims, or if you've any feedback or questions we've not answered, let us know in this thread. If you haven't already, join the forum to reply.
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O2 Sim Only Plan increased by over 30% this month.
Is this because of new rules by OFCOM where companies have to specify exactly how much contracts are going up by, instead of just a percentage? Have a Sim Only from O2, started £5 a month for the first year, then last April increased to £5.44 (Over 8% increase). Now it's £7.24, an increase of £1.80 a month, over 30%.
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Cannot Log-in to O2 website
Hi guys Anyone having trouble logging into O2 website on there computer i have been trying for 2 days now. Everytime i try to log-in it says its going to send a code to my phone and it sends a warning one and then the code about 10/15mins later and when i put it in i get (The code you've entered isn't valid.) so just can't…
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Lost mobile number
Can anyone offer any suggestions on this please. At the same time as renegotiating my broadband, the company offered me a good mobile deal at the same time. They gave me a number to text to send them a PAC code as I wanted to port my number. The next day I decided to cancel the phone deal so called the company to do this.…
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02 PAC from company in administration
I am hoping for some help everyone, the company I work for has sadly gone into administration, I really could do to keep my mobile number as I all of my customers know to they can find me on this as I've had it for years, O2 will not let me take the PAC code as they advise the contract expires in 2027, despite telling them…
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PUFFL O2
Hi there, just enquiring regarding o2 puffl contract does the price increase effect plan. New hear apologies for mistakes.
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Bad credit?
Hi. I am now a pensioner. I have never had a bad credit to my knoledge on my account. I have had agrrements with argoe talkt talk and recently with virgin media. I am currently with tesco mobile. Experian shows me with 9s4 out of 999. I phoned up vodaphone to get a contract with them. The credit failed. I think the problem…
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How do I occasionally swap my Motorola G54 phone on EE to my sisters TP-lLnk mobile wifi
I recently came out of the dark ages and bought myself a new Motorola G54 android mobile phone after using a 15/20 year old phone for years . I am on a 2gb data a month setup with EE. sometimes I start to run out of data but my sister says I can use her TP-Link mobile wifi if I need it.How do I swich off EE data when…
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Vodafone restricted
Hi Vodafone have restricted my services so that I can’t make any calls, texts or use my data. The reason they have restricted my services is because my bill for this month is higher than normal. This just doesn’t seem right. 1. The bill is not due until the 9th May. 2. I have not missed any of my previous bills. 3. I have…
