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iD mobile refuse to back down
To explain the story, in December 2024 I was out of contract for a mobile I’d had for my daughter. On January 2nd, I contacted ID to cancel. I requested a STAC code as I didn’t want to keep the number. Also on January 2nd I took out a sim only contract for the phone, giving the STAC code to talk mobile. As far as I…
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O2 nightmare changing DD collection date
So I have been a long-time customer of O2, and I Pay monthly by Direct Debit. The problem I have incurred is due to a change in my employment I have had a change in the date of pay. Well, I have had more than one. So I started a new job in October 2024 and my previous employer used to pay monthly on the 15th of each month…
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iOutlet or Grademobile for refurb phone?
Does anyone have experience with either please? The tool on here has narrowed my search for an iphone to these 2 sites. I can't see anything about minimum battery life on Grade mobile so I assume it's 80%. IOutlet offers battery upgrade for an extra £25 so am wondering if it's worth the extra expense for 20% (I assume) of…
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Lebara sim without smartphone?
Hi. Does anyone know if you can use a new Lebara sim in a non smartphone? The website says that you have to activate the SIM by downloading the MyLebara app. Maybe this is a fairly new thing where the SIM is now linked to an app?
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Bemore on Android - streaming problem.
I have just acquired a Motorola Moto G55 running Android 15 and it is automatically streaming to my Danalogic GNs even though it is not listed in the compatibility list. Android Settings has Sound and Vibration/Audio will play on, with a choice of the hearing aids and 'This phone', but setting this to the phone does not…
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Spusu Customer Service Feedback
I noticed on the main site there is 'too little feedback' on Spusu for a rating. I've been with Spusu for 6 months on a rolling 1-month unlimited SIM only at £29.90/month, for data only use in my 5G router. It's been a great experience. Good internet speed, solid connection, no drop-outs. I'm in a Vodafone only 4G service…
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O2 price rise email says £1.80, contract says RPI+3.9%
Hi all, I recently swapped my tariff (start of Jan) and all documents refer to April price rise being RPI + 3.9%. However I’ve just had an email saying my airtime plan will go up by £1.80a month from April. Surely this isn’t right…the contract is clear!
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My Number Was Stolen From Three Mobile Due To A Security Flaw
My Three Mobile phone number was stolen two days ago..not my phone but my actual number...so I tried to replicated what I thought was the procedure that the fraudsters responsible had taken to access my account and I found I was able to get through Three security with nothing more than my Name, Birth Date and Post…
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Sim only advice, how too
So i am nearing or just past my 1st year as sim only, i have had an email saying my plan is going up in price come april this year. Now looking on Uswitch there are some good deals i like which are also increasing in price come april this year however they will be under what my current sim new monthly price will be. How do…
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Cheap Pay-as-you-go Deals Article Discussion
This thread is specifically to discuss the content of the Cheap Pay-as-you-go Sims guide To discuss or ask a question about this article: click reply
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Tell us your favourite 'dumbphone'...
We're talking those old school brick phones that are having a resurgence. If you or your kid uses one, let us know which model they have and what you like about it...
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Tesco Mobile will not replace a faulty Samsung phone
Hello, I am purchasing a Samsung Z Flip 6 on a Tesco Mobile contract which started on October 2024, my monthly payment includes a payment for the phone plus calls, data, etc. Last week, after installing an update, the phone started to develop an issue - main screen not working after opening the flip-phone. Initially it was…
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The dreaded annual price rise of inflation + a further percentage
I have just been notified by EE that my monthly bill (for SIM only, 5 GB data, unlimited texts/calls) will be increasing from £13 p.m. to £14.50 i.e. £1.50 increase or almost 12%. This is supposedly CPI + 5%. There is no way that the CPI is 7%! I rang EE to complain but got nowhere. Hence I plan to leave EE asap as friends…
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Help with o2 trying to rip me off
I had an o2 contract via a third party (Mobile Phones Direct). My contract ran it's course in October 2024, and I upgraded to a new handset and contract. I wasn't happy with the phone so returned it within the 14 day cooling off period. MPD emailed confirmation that the return was complete and the new contract was…
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Talk Home Mobile SIM - 1 GB or 2 GB data + Unlimited Minutes + Texts + EU roaming - £2.74 per month
My elderly mother is a VERY low (almost NOTHING) user - and now that "1p mobile" makes you top up £10 every 60 days (instead of 120 days) that equates to £5 per month Found a "Talk Home" offer here - you need to sort by "Total Cost" - https://www.moneysupermarket.com/mobile-phones/sim-only/?sortBy=TotalContractCost It…
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Query re 4g/5g if upgrading phone
Currently using an iphone SE 2020 which is 4g only and on the o2 classic pay as you go which doesn't offer 5g data. Thinking of getting a new handset which would support 5g but a bit unsure about the situation in view of the current tariff and sim. Can I transfer my current sim across to a new phone and just have to accept…
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New guide: Phone theft protection tips – essential steps to take now
Hi all, We have new Phone theft protection tips guide, and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Chris
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Can you get a PAC code if you've lost your SIM card?
Lawdie, daughters... She has managed to cancel her TalkMobile contract this morning, the one she hasn't used since she started travelling - currently in Aussie. She requested a PAC code, but they said she couldn't have it since she's lost her SIM card. When pressed, they said she could trying emailing with some info (tho'…
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What no-contract SIM on 02 network for data that doesnt expire every month?
Currently looking for 20gb or so of data but signal around here is bad so im testing the network/s, and dont want to pay every month until i know it works I could go for Giffgaff or tesco, but want to stay on O2s network. Im using very little data at the moment, but that could change soon and then I'll want 20gb approx
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£0 termination fee sent on PAC code text but now they want £300!!!
So I am in a little situation and was hoping for some advice. I requested a PAC code using the 65075 service. Got my PAC code almost instantly with a £0 termination fee. I thought great, I'll start shopping for another deal. I rang 02 mobile (my current provider) just to confirm, and they want £300!!! My confusion lies…
