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£0 termination fee sent on PAC code text but now they want £300!!!
So I am in a little situation and was hoping for some advice. I requested a PAC code using the 65075 service. Got my PAC code almost instantly with a £0 termination fee. I thought great, I'll start shopping for another deal. I rang 02 mobile (my current provider) just to confirm, and they want £300!!! My confusion lies…
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BT Landline replacement-
Elderly couple have been informed that BT landline will be pulled soon. BT also supplies internet access. I am looking for a mobile replacement that will fill the gap. Requirements are:2 handsets ( upstairs and downstairs)Largish screenVoicemail messagesContacts listAND some sort of permanent charging hub that the phone…
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Samsung beyond economic repair still under contract
I have a contract phone with tesco mobile which suddenly stopped working. They've now examined it (which i had to pay for as they're told me the phone is outwith its warranty) and told me that the main board is faulty and it's beyond economical repair. They have told me I will either have to buy a refurbished mobile from…
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Mobile Phones - Bang for Buck Thread
Good Morning Everyone, So I started a little money-saving exercise of my own today where I tried to work out how often in the past I used to change my mobile phone, how much it cost me and work out a metric from which to derive some kind of value from it. This was prompted by the realisation that at (almost) 44 years old,…
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Lebara - "Upgrading " existing plan
Hi All, Have been with Lebara for a while now and noticed that there is a better "MSE blagged" offer. It says it is for new customers only. Just wondering if any existing Lebara customers have managed to get a better deal without cancelling there existing SIM deal, chucking the SIM card in the bin, purchasing a brand new…
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Pixel 6a Forgotten Password - What To Do?
I've forgotten the password and now can't get in to the phone. Everything is backed up on Google Drive, so I hope that I can recover it successfully.I understand that I need to do a factory reset first. Having watched several Youtube videos I am thoroughly confused.Can anyone tell me how to do the reset and reinstallation…
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Lebara SIM
I'm thinking of getting a Lebara SIM via Moneysupermarket offers. Currently using Vodafone PAYG. I'm not a big phone user.If i ordered the SIM plan above, would the first month begin when i place the order or when the sim is first used?I wish to try out the Lebara SIM for a while before porting my own number from…
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Warning about Lebara and Google phones!
Signed up for one of the deals here on MSE but can’t get 5g. Phone is 5g compatible and works fine on 5g with Vodafone sim, but won’t work with Lebara, which uses Vodafone’s network. Lebara customer service says there is no 5g in our area!. Tried to explain there is no 5g anywhere with their sim. They are looking into it,…
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£5 top-up (from Xoom) doesn't work
Can anyone advise; TL;DR - if I buy a £5 from Xoom (they call it a reload, introducing a new word for some reason), what else do I need to do to actually get the credit showing on the phone? ----------- Vodafone offer minimum top up of £10. there are some other services that say they offer £5, but they charge £1.50 admin.…
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Luca Mobile Esim
Hi Having been an EE customer for years I’ve found I can save by moving to Lyca. I want to stay with an EE network user as it works well for me in my area. My questions are: is Lyca any good? I have an Esim in my phone, how well do they port across as I’ve heard that there can be problems? Thanks
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Three charging for cancelled phone contract
Hi, on black Friday my son was trying to get a new Samsung phone and SIM contract but he was getting errors when the order was going through. He phoned 3 the next day and they said that they would put the phone through for him and honour the black Friday price. When he checked his account the SIM part of the deal was right…
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split port issue
Hi all, so i think i have a split port problem. Around 15 months ago i switched to either lyca or smarty (can't remember which) and then had problems with some calls going straight to answerphone without ringing, and some text messages not getting through. I thought it was poor services from Lyca, so switched to Spusu. On…
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S25 ultra pre-order cancelled anyone else
Just wondering if anyone else has this issue. I bought s25 ultra on three contract with Samsung shop. I traded in my phone and used pa2 code I was given for registering for live event. I was to trade my s23 ultra for 414 quid and in all to switch I was to be 104.40 with free bud3. I had delivery confirmation and could see…
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Needing help finding a new classic PAYG SIM network
Does anyone know a PAYG SIM network that can meet these requirements: - Minimum top-up £5 - At least 5 months inactivity allowed before hibernation/disconnection - Ability to buy data add-ons (ideally 1GB+ for £5 or less) - Ability to use data like a classic PAYG from credit without requiring a data pack/add-on I'm on EE…
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Cheap camera phone.
Hi, I do the odd mystery job which requires screenshots, financial ones naturally have security built in. Could somebody please suggestor recommend a cheap phone that takes a decent picture? It is purely the camera I need, no contract or sim etc. Many thanks.
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Glad of advice understanding my new EE SIM only contract - I'm a bit confused.
(Re my previous posts, I am really pleased with my new Moto G54 mobile 'phone, thank you.) Soon after trying the new 'phone out I decided to contact EE about my contract which was due to last until February. I hope this is not too longwinded and, if it is, I apologize. I arranged a new EE SIM only contract by telephone and…
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Apple ID access
My partner recently passed away. Their phone has a passcode which I don't know so can't get into the phone and I wasn't set up as a legacy contact. I need to access their Apple account to get their photos and videos. Apple have told me I need to get a court order from the county court. I asked Apple how I get the court…
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MSE's SIM only Comparator
What am I not understanding about this comparator? Every deal suggested says "No Wi-Fi Calling" and "No 4G Calling". So what edition of 'G' are they using? My Pixel 4a doesn't do 5G, only 4G. So does this mean I can't use any of these SIMs?
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request PAYG advice
Hello. I have a dual sim phone with a single sim card in at present (Three contract sim only) . I would like a second sim for occasional use only that is as cheap to use as possible. The main reason for wanting it is that am sometimes asked to give persons my mobile number, and do not always want to give out to some people…
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3 PAYG Sim
I have an old iPhone 4s which has a 3 payg sim in. It was used as back up phone so I went on periodically to make a call or send a text to keep the line active. I have received an email today telling me to use some credit before 5th March to keep the plan and number. I have tried to do this but just receive a “no service”…
