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Lebara Double Charging on MSE Deal.
I purcahsed the MSE special 5GB bundle in June for £1.15 for 7 months then £4.90 there after.Twice now, Lebara have double charged my Paypal account and I have had to complain.The first time I got a simple refund, but this second time today, I also asked for compensation as well as the normal refund and they have given me…
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Looking for a true Pay As You Go SIM – top up once and use until credit runs out (no monthly renewal
Do these still exist? I'm looking online and most seem to last one month and that's it. It's mainly to give to my son when he's in school clubs and such. He won't really use it aside from Duolingo and calling me if he needs anything.
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Internet to landland PAYG calls
Hi everyone, Now Skype has ended, does anyone know of a good replacement company that does PAYG internet to landline calls? I have looked at Viber, but it seems they do monthly subscriptions. I don't want to subscribe monthly as i only call landlines here and there and paying every month for something i barely use would be…
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Looking for PAYG with bundles that includes roaming to Switzerland and Germany (but not THREE)
Hi, I am contemplating traveling to Switzerland and Germany in a few weeks time. I currently have GIFF PAYG where I can buy a bundle of texts, minutes and data for use at home in the UK and it will also allow me to use the bundle in Germany but unfortunately Switzerland is not included in the roaming destinations. I have…
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Lebara roaming - multiple countries
Can anyone help? Next month I'll be travelling to multiple countries for about 3 days per country. These include Uzbekistan, South Korea, China and Vietnam. None of these countries come within the "roam like home" offers provided by Lebara. Lebara do offer Roaming add-on. For example, 1 GB of data is £20 for 8 days if I…
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best tariff for only 200 mins a year
I am currently on Tescomobile Lite at rate of 8p a minute say £16 a year. Tesco have texted me saying this tariff is ending What will be suitable for me?
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Lebara Mobile UK’s data security is a serious concern.
Lebara’s data security is a serious concern. Days after signing up, I received an email that appeared to be from Lebara. The email address I signed up with is not public, has never been on the Internet, is not shared with friends or family or work and so has never once recorded a spam or scam email. The senders email…
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1p mobile now charging 1p for texts to 60110
Hello From 25/7/25 60110 (Competitions) texts are charging me 1p, previously free for 22 months. I’m on the £10 50 GB monthly plan. Anybody else the same?
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Lebara sim swap fraud
Hello all I’ve had sim swap fraud occur on my Lebara phone number which I’m not longer able to access. I spent 4 hours with 3 different people this evening trying to get Lebara to do something about it. The first two brushed it off as an issue with my phone and nothing to do with them. Then I asked the third what SIM card…
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MSE Poll: How do you rate your mobile network's service and coverage?
Poll started 4 August 2025We want to find out how each provider rates for service (how it treats you) and coverage (how strong the signal is when you need it). In truth, there are only four main networks providing signals – the rest use these, but under their own brands (see our mobile networks guide for who piggybacks on…
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Google re-Captcha verification error logging into Asda Mobile website
I tried to login to my Asda Mobile account using Firefox but the login failed with a Google re-Captcha verification error (whatever that means).I tried using MS Edge. Same problem. It used to work ok but it looks like something has changed. I discovered that if I went through the forgotten password recovery procedure I was…
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SIM Reliability and Maintenance
I bought my only mobile in 2011 it is a 2g Samsung GTE1080i, from Tesco. I think I paid just £12 for it and am still on their PAYG lite tariff, which is still the same rate as it was then. I only use it for emergencies and OTPs. It has been extremely reliable and all I have needed so far is a new battery when my talk time…
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Unable to call partners phone
Hello everyone Random question, my partner and I both have iPhones on Vodafone, and for some reason we can’t call one another when in the same room at home. Both have 1 bar of reception (but full Wi-Fi signal - and Wi-Fi assist is turned ‘on’). we live in a small village with not that great mobile signal, yet can both call…
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Four month trip to USA
My daughter is studying in the USA for 4 months. Can anyone recommend a good US sim we can purchase before she goes? Thanks
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'INFO to 85075' and 'PAC'/'STAC to 65075' doesn't work if account has multiple services?
One of my household has their mobile SIM contract ending on 29 August, so is within the last 30 days, and we're on the lookout for deals. They're with Vodafone, and our home broadband is also with Vodafone, on the same account. We tried the regulation text messages to obtain our end of contract information (INFO to 85075),…
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NITS (but no Nit Nurse)
My Honor 8x is 6 years old, good phone APART from its daylight screen, something governed by - i kid you not - NITS, in daylight the screen is hardly visible despite trying every possible setting im told Xioma phones are very good/pound spent, any ideas?…
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Is my phone 4g compatible?
Is there a way I can check to see if my Nokia 216 (RM-1188) is 4G compatible? I keep getting messages from Tesco Mobile about the forthcomming 3G switch-off but don't know if it will affect me or not.
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(Very) Old O2 PAYG SIM Card
Hi, I have received the following message from O2 on my (very old) backup mobile phone: "Hi, We've made some updates to our network & unfortunately
we no longer support older SIMs. To keep you connected, you'll need to switch
to a new SIM. Pick one up from your local O2 store (photo ID required) or
contact us on 4445 from…
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Will signing up to a phone contract affect my credit rating ?
Just received a message to say my rolling monthly contract will increase from 7.50 - £13.50 next month , I have seen cheaper deals out there but concerned that l signing up to a contract affect my credit rating as next month I am getting all my files together to see if I can get a mortgage. If I stick with EE and try to…
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EU Roaming limited number of days
Hi there, I travel in EU regularly and sometimes i am outside the UK more than 4month. I can't find a provider that allows me to use my roaming withing my monthly data, call, text allowance longer than 60 days. They keep saying you must buy local SIM but the problem is I need my British number to receive texts from bank,…
