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Tesco Mobile will not replace a faulty Samsung phone
Hello, I am purchasing a Samsung Z Flip 6 on a Tesco Mobile contract which started on October 2024, my monthly payment includes a payment for the phone plus calls, data, etc. Last week, after installing an update, the phone started to develop an issue - main screen not working after opening the flip-phone. Initially it was…
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The dreaded annual price rise of inflation + a further percentage
I have just been notified by EE that my monthly bill (for SIM only, 5 GB data, unlimited texts/calls) will be increasing from £13 p.m. to £14.50 i.e. £1.50 increase or almost 12%. This is supposedly CPI + 5%. There is no way that the CPI is 7%! I rang EE to complain but got nowhere. Hence I plan to leave EE asap as friends…
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Help with o2 trying to rip me off
I had an o2 contract via a third party (Mobile Phones Direct). My contract ran it's course in October 2024, and I upgraded to a new handset and contract. I wasn't happy with the phone so returned it within the 14 day cooling off period. MPD emailed confirmation that the return was complete and the new contract was…
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Talk Home Mobile SIM - 1 GB or 2 GB data + Unlimited Minutes + Texts + EU roaming - £2.74 per month
My elderly mother is a VERY low (almost NOTHING) user - and now that "1p mobile" makes you top up £10 every 60 days (instead of 120 days) that equates to £5 per month Found a "Talk Home" offer here - you need to sort by "Total Cost" - https://www.moneysupermarket.com/mobile-phones/sim-only/?sortBy=TotalContractCost It…
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Query re 4g/5g if upgrading phone
Currently using an iphone SE 2020 which is 4g only and on the o2 classic pay as you go which doesn't offer 5g data. Thinking of getting a new handset which would support 5g but a bit unsure about the situation in view of the current tariff and sim. Can I transfer my current sim across to a new phone and just have to accept…
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New guide: Phone theft protection tips – essential steps to take now
Hi all, We have new Phone theft protection tips guide, and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Chris
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Can you get a PAC code if you've lost your SIM card?
Lawdie, daughters...She has managed to cancel her TalkMobile contract this morning, the one she hasn't used since she started travelling - currently in Aussie.She requested a PAC code, but they said she couldn't have it since she's lost her SIM card. When pressed, they said she could trying emailing with some info (tho' a…
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What no-contract SIM on 02 network for data that doesnt expire every month?
Currently looking for 20gb or so of data but signal around here is bad so im testing the network/s, and dont want to pay every month until i know it works I could go for Giffgaff or tesco, but want to stay on O2s network. Im using very little data at the moment, but that could change soon and then I'll want 20gb approx
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£0 termination fee sent on PAC code text but now they want £300!!!
So I am in a little situation and was hoping for some advice. I requested a PAC code using the 65075 service. Got my PAC code almost instantly with a £0 termination fee. I thought great, I'll start shopping for another deal. I rang 02 mobile (my current provider) just to confirm, and they want £300!!! My confusion lies…
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BT Landline replacement-
Elderly couple have been informed that BT landline will be pulled soon. BT also supplies internet access. I am looking for a mobile replacement that will fill the gap. Requirements are:2 handsets ( upstairs and downstairs)Largish screenVoicemail messagesContacts listAND some sort of permanent charging hub that the phone…
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Samsung beyond economic repair still under contract
I have a contract phone with tesco mobile which suddenly stopped working. They've now examined it (which i had to pay for as they're told me the phone is outwith its warranty) and told me that the main board is faulty and it's beyond economical repair. They have told me I will either have to buy a refurbished mobile from…
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Mobile Phones - Bang for Buck Thread
Good Morning Everyone, So I started a little money-saving exercise of my own today where I tried to work out how often in the past I used to change my mobile phone, how much it cost me and work out a metric from which to derive some kind of value from it. This was prompted by the realisation that at (almost) 44 years old,…
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Lebara - "Upgrading " existing plan
Hi All, Have been with Lebara for a while now and noticed that there is a better "MSE blagged" offer. It says it is for new customers only. Just wondering if any existing Lebara customers have managed to get a better deal without cancelling there existing SIM deal, chucking the SIM card in the bin, purchasing a brand new…
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Pixel 6a Forgotten Password - What To Do?
I've forgotten the password and now can't get in to the phone. Everything is backed up on Google Drive, so I hope that I can recover it successfully.I understand that I need to do a factory reset first. Having watched several Youtube videos I am thoroughly confused.Can anyone tell me how to do the reset and reinstallation…
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Lebara SIM
I'm thinking of getting a Lebara SIM via Moneysupermarket offers. Currently using Vodafone PAYG. I'm not a big phone user.If i ordered the SIM plan above, would the first month begin when i place the order or when the sim is first used?I wish to try out the Lebara SIM for a while before porting my own number from…
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Warning about Lebara and Google phones!
Signed up for one of the deals here on MSE but can’t get 5g. Phone is 5g compatible and works fine on 5g with Vodafone sim, but won’t work with Lebara, which uses Vodafone’s network. Lebara customer service says there is no 5g in our area!. Tried to explain there is no 5g anywhere with their sim. They are looking into it,…
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£5 top-up (from Xoom) doesn't work
Can anyone advise; TL;DR - if I buy a £5 from Xoom (they call it a reload, introducing a new word for some reason), what else do I need to do to actually get the credit showing on the phone? ----------- Vodafone offer minimum top up of £10. there are some other services that say they offer £5, but they charge £1.50 admin.…
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Luca Mobile Esim
Hi Having been an EE customer for years I’ve found I can save by moving to Lyca. I want to stay with an EE network user as it works well for me in my area. My questions are: is Lyca any good? I have an Esim in my phone, how well do they port across as I’ve heard that there can be problems? Thanks
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Three charging for cancelled phone contract
Hi, on black Friday my son was trying to get a new Samsung phone and SIM contract but he was getting errors when the order was going through. He phoned 3 the next day and they said that they would put the phone through for him and honour the black Friday price. When he checked his account the SIM part of the deal was right…
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split port issue
Hi all, so i think i have a split port problem. Around 15 months ago i switched to either lyca or smarty (can't remember which) and then had problems with some calls going straight to answerphone without ringing, and some text messages not getting through. I thought it was poor services from Lyca, so switched to Spusu. On…
