-
Transferring mobile number with the same hosting network
I'm planning to move my sim only contract from Vodafone to Asda mobile (which is hosted on the Vodafone network). However, Vodafone have told me that I cannot take my existing number with me (via a PAC code), as I will still be on the Vodafone network. Is this true, in which case I would need to move to EE, Three or O2 (or…
-
EE extra data
hi all im on sim only contract with ee and wanting extra data for a 1 off ive looked all over the app and website and cant find how to add more data as a 1 off, can anyone point me in the right direction
-
o2 non refundable deposit
Hi, Im just wondering if someone could offer me some advice regarding an o2 mobile phone contract I took out for my daughter last week. My daughter has been asking for an iphone for a long time so I finally agreed for her birthday last week and took out an 18 month 02 refresh contract for her via the o2 website. The phone…
-
Dual sim setup
If you get a phone with a dual sim, do you need to do some special setup ?For example, do you need to run two versions of the Phone and Messages apps,so that you can keep separate logs for the two sims? What happens if you are on a call, and then get an incoming call on the other sim?
-
02 Taking advantage of the elderly.
I’m posting this in the hope others will avoid being ripped off by 02 if they are locked out of their phones. My 76 year old husband was locked out of his phone. He went to our local 02 shop and asked the manager for help unlocking it as the pin code wasn’t giving him access. The manager immediately said the phone was…
-
Lebara dreadful customer service
My wife, son and I purchased new SIM's through MSE last year. At the time there was an offer for us to each receive a £40 voucher after 6 months. I contacted them via their chat nearly 2 months ago and was told this would be resolved within 3 to 4 weeks. 2 weeks ago I got back in touch as nothing had been received and they…
-
Music Magpie BEWARE
Hi Im writing this to warn people of my experience and also for a little bit of advice if there is anything I can do further. so basically myself and my husband both got new phones and we decided to sell our old phones (IPhone 14 pro max) to music magpie as our phones were of good condition and they offered a good price…
-
Voicemail iPhone / 1pmobile
I would message 1pmobile (my mobile service provider) with this question, but they're closed now until Monday so I was hoping that someone here could help. Over the last month, two of the calls I received on my iPhone 13 were unanswered and the callers "left" a message on voicemail - except that there were no verbally…
-
Lebara “Free Roaming” Con
My husband and I have recently signed up with Lebara. The deal was recommended on ML website. Our main criteria when choosing new provider were supported Wi-Fi calling (we live out in the sticks with bad signal) and free roaming in Europe (we travel often). We opted for a deal with Lebara that ticked both boxes at a very…
-
Trading a Phone whilst in contract
Hi, I'm currently under contract with Vodafone and have 8 months left. My phone isn't charging as well as it used to so I'm looking to buy a new one and trade in my current one. Upgrade fees through Vodafone are too high so I'm looking at trading in with Google as their January offer is very appealing. Question is, is…
-
WIFI calling when switching sim only provider
My wife and I both have sim only deals and we live in an area where signal is relatively poor. She is with Vodafone and I am with BT Mobile. We both have 3 year old (or thereabouts) Galaxy S10s which we are happy with. My question: if we switch to another Sim only provider (e.g. Smarty or another), does anyone know if WIFI…
-
Iphone stolen: Three won't block IMEI and I can't get insurance
My Iphone was bought from Apple store in the US, and it was recently stolen from my hand in London. I immediately reported as stolen to the police. Now insurance won't pay out as my network provider Three say they cannot do this (as it was not bought from them), and Apple say this is not something they do. I'm at a…
-
3 mobile matched the offer MSE from ID Mobile £8 a month and also increased free data to 30GB
That's it really. The contract ends next month and they were only going to put up the price by nearly 100%. Thanks to MSE we went back to them and after a short conflab they offered to match. Apparently 3 own ID Mobile as well. I'm not that bothered forgoing the £50 Amazon Gift card. I've still got one I received as a…
-
ID mobile deal problem
I bought the ID mobile deal last November which included a £30 Amazon gift card after 90 days but although I have tried the link that the MSE admin gave me to query where my giftcard is and emailing giftcard direct I am getting nowhere and of course ID mobile say its a 3rd party issue. It is not such a good deal if I don't…
-
Carribean cruise sim card
I'm going on a Carribean cruise stopping at a new destination each day. When on land I'd like to be able to update emails, whatsapp etc. Lebara do a 15-day 1GB sim for £25. It's listed for Barbados. Has anybody successfuly used one for Curacao, St Lucia, Grenada or Antiga as well?Other sim options welcomed.Thanks
-
1pMobile - now you don't get unlimited calls and texts unless you spend £10 on a 25gb boost
I've just noticed that they've tightened things up yet more and now you only get the unlimited minutes and texts when you spend £10 on the 25gb boost. I've always assumed that unlimited texts and calls must cost them almost nothing as they have seemed to be only about £1 or £2 more per month than a data boost until now,…
-
New SIM starting before exiting old deal
I've had 3 Sims/numbers with EE for almost 2 years, which is coming to an end. My son is going to take on his own payment moving forward as he has turned 18 and I will continue to pay for myself and daughter. I have seen a good deal with Lebara that ends on the 16th (unsure if midnight 16th or 17th) on this site. I can't…
-
RWG issues?
Anyone else struggling with RWG at the moment? I'm on an EE powered SIM, showing as only connected to EDGE and calls/texts don't go out/come in at the moment. My wife is on Phone Co-op, a separate MVNO using EE, and that's working fine. I know there are a few other folk on RWG on here so wondered if it was just me. My…
-
All my mobile eggs in the 1pmobile basket?
I recently swapped my mobile broadband from Three (spit!) to 1pmobile which uses the EE networks. Works fine :-) I also have a mobile with an EE PAYG SIM which also works fine in important places (unlike 3 or O2). It doesn't do 5G (although the phone is capable) and is a bit pricey and especially so for roaming. So, I am…
-
Replacement for Moto G7 Power
My contract with EE runs out next month and I am thinking about having to buy a suitable "prefer still Moto G" replacement. I would, as before, prefer to buy my 'phone outright and have a renewed EE contract next month. My Moto G7 power has lasted well since 2019 and has had good volume for me - my hearing is not as good…
