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Giffgaff refurbished iPhones - are they any good?
I'm looking to update my (quite ancient) iPhone SE 2016, and was looking at Giffgaffs refurbed iPhones, which seem similarly priced to others out there. Has anyone had good or bad experience with refurbed phones from Giffgaff? My main question is whether they are in the condition stated, and whether they remain reliable?.…
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Advice on a mobile in place of a landline
So I've cancelled my landline with BT & as of tomorrow it'll be shut down. It was quite handy to have though for whenever the reception wasn't great on the mobile as I'd just get whoever to call the landline in that scenario. My wife & I are both on o2 so we'd be looking at something running on a different network. Other…
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Lebara roaming in India: data mostly broken, use local SIM instead
Prior to a long stay in India I ordered a SIM with Lebara because they offer roaming access in India. Sounded good and I can't fault delivery and using it here in the UK. FF to India and it turns out that the Lebara SIM did (mostly) work for voice and texting but not at all reliably for data. Data worked OK in Delhi,…
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CISAS wont deal with possible fraud case so who can help?
Vodafone are chasing me for a mobile contract that I never opened and for a phone I never had - I have tried contacting CISAS but they say they don't deal with possible fraud cases - so who can help me? Vodafone wont prove that it was me that started the contract - I have no information about the phone/the account details…
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Mozillion
Hi there Has anyone purchased a phone through Mozillion? What was the experience like? Looks like you can get a £50-80 discount on a brand new iPhone so just want to hear if it is worth it or just buy from one of the big brands. Thanks James
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02 36 month contract
so the wife has a three year 02 contract that has just passed 24 months and the airtime portion has now been unlinked and she has £248 left on the device plan portion . with the airtime portion now unlinked can she negotiate a better airtime deal( there is NONE advertised or is it a case of pay off the remaining handset…
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Sky Mobile Rollover & Price Rises
This morning at 10.30am, I received an email from Sky Mobile in which it advised of prices rises for those customers who are not on a current fixed term contract and a reduction in the Data Rollover period from 3 years to 1 year. This was how they worded it: "The way the Roll feature works is changing from 1 April 2024.…
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Can you get a sim card without data
My daughter is using to much money on pay as you go so can I get a sim card with no data but unlimited texts and maybe unlimited calls. If I've go to get a sim with data what happens if you use all the data as I don't want to be charged extra.
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LYCA Mobile, problems calling 0800 numbers
Hi, just wondering if anyone has experienced this problem with Lyca. Over past 2 days I have tried calling Royal Bank, DWP and ScottishPower all 0800 numbers, the call connects and the anouncement starts, then after 30 seconds, it cuts off and "call ended" shows on my phone screen. Ive tried and tried thinking they must be…
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ID Mobile sims not delivered
This discussion was created from comments split from: Year sim only deal but no sim… can i leave?.
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O2 - Victim of Fraud and no help!
I was a victim of fraud on my o2 account on 16 Jan. The fraudster gained access to my account while purporting to be calling from o2 and took out a new contract with handset, I grew suspicious on the call and ended it and reported it to o2 the same day. Unfortunately the phone had already been ordered and the new contract…
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Beware of SMARTY. Be smarter.
There are a lot of good MNVOs with good customer service, rolling contracts and good account management systems (online or on an app). Using the MSE comparison tool has been great getting deals for Lebara (Vodafone). I would caution people using Smarty though. On initial inspection, Smarty has "good" reviews online, but…
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BT Mobile to EE switch - be wary of recontracting / EU roaming change
I called BT to see if I could renegotiate my fibre broadband price. No go there as it’s still in contract. Unprompted by me the BT advisor then said that he’d noticed I had a BT Mobile SIM only plan (I use it for data only in a 4G mobile router) and that as BT were switching all BT Mobile users to EE, he’d arrange that…
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Lebara mobile unread voicemails deleted after 48 hours - anyone else experience this?
Hi All, I received a voicemail on my phone which I didn't pick up (ie listen to) until a little over 48 hours. I did my normal 121 on the phone and the voice said there were no new voicemails. I knew that the voicemail was real as I spoke to the person who left it since then. This is very odd - I have never lost a…
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Do I need an address and bank account to get a PAYG phone contract?
My partner’s son is moving back to the UK after living in USA since he was a child. He has a phone but no permanent address (he’s starting off in Air BnB until he can find permanent housing) and no UK bank account. Would anyone know if it’s possible for him to pick up a SIM and get a PAYG bundle on one of the big networks…
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Requirements for Visual Voicemail
Hi All, I've been researching the requirements for Visual Voicemail after discovering that Lebara only keep your unread/saved voicemails for only 2 days. https://forums.moneysavingexpert.com/discussion/comment/80723794#Comment_80723794 This site talks about which carriers provide…
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RWG - poor customer service
I ported two numbers out from RWG to another network in January. However in March I noticed that I was still being charged for both numbers. I know I should noticed before then, but previously when I've ported out from other networks, they have stopped charging without any prompting. I contacted RWG, and they told me they…
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Vodafone - Suspending account, sending charges and referring to collections *accidentally*
Hi all, Hoping I can get some good advise. I have never had any problems with my mobile phone provider Vodafone and their support has always been quick and helpful, but this past week has been a nightmare. Background: Back in January, I took out an additional plan on my Vodafone account for my partner as she was ending her…
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EE mis-selling contract to OAP
F-i-l just got a new phone from EE in the shop and we think they've fleeced him. Gone from a Samsung to a Google Pixel 7a which he now can't work anything out on. Took about 3 hours in total in the shop (his old phone was next to dead & they kept ignoring him) He's being charged £42.60 a month for 25GB and basically uses…
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SMS to Lebara SIM
Has anyone been able to set up an Apple ID using a Lebara SIM for a verification code? I currently cannot and wondering if it is something to do with not not being able to receive Premium SMS. Does anyone know how to enable this? The message I get is: "Verification codes cannot be sent to this phone number at this time.…