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Mobiles

Need help choosing the best value contract, SIM-only deal or PAYG?

SIM Only Deal - Questions about the Process of Swapping to a New Provider
Hi there! Hoping you can help me understand the process a bit better. My current SIM only deal with EE expires 24th Oct. I've taken a look at what's available today and also spoken with EE. Everything EE offered was more expensive than what I currently pay and I don't need more data etc, so they were a bit at a loss when I…
SPUSA
Hello we have to change from our tesco mobile contract as signal become so bad. The general consensus is that EE is best in our area. Have been looking at SPUSA as such a cheap and inclusive package. Some people have quibbled in reviews about PAC code delays but my main worry is this below as I use online banking a lot:…
Better dealing instore or on phone with mobile (Mr T***O) for upgrade more data?
Does anyone have experience of whether best deal can be negotiated instore on over the phone with Mr T***O. I am on a contract with 500mB of data, U/L minutes and texts, and would like to negotiate some more data. Also my partner now needs a mobile phone (first one!) but we think it will just be a SIM only contract. Not…
Are 1p mobile any good?
Background, I need to change, currently with Sky but I no longer get a signal at home and in spite of my phone being capable and sky saying they enable it, I have never got wifi calling to work, so I am out of communication at home. EE have coverage here, but their packages are too expensive. I am looking at 1p mobile…
Smarty sim only deals
My wife has been with this company now since August 2024, and can't wait to transfer to Tesco pay as you go! Why I hear you ask, well during this time my wife has continually had problem with strength of signal, having difficulty obtaining a line to call, then when able to make the call, either she or the person taking the…
1p mobile
How do people find the above provider to be? I need to use EE as the only decent network in our area. was going to use SPUSU who are cheapest but they admit they still have an issue with onetime passwords which is a bit of an issue for me. Otherwise would go with them as excellent packages. just need something where calls…
Vodafone £2 per call from december 2024
from december 2024 1 call in 1 day from a Voda-fone payg will cost £2. this price is not practical to make calls on. its not usable. it willl be a incoming phone only and then eventually get shutoff due to lack of us-age. and now AA car recovery dont have a freephone number, so to call them it will cost £2. i will not have…
Samsung broke my Z Fold 4 and charged me to fix their vandalism
Hello Judging by many posts in other forums, some Samsung phones get broken after Samsung updating their One UI interface software. Last week a One UI 6.1.1 update led to WiFi and Bluetooth not working on my Z Fold 4. I explained the problem to Samsung, I was told that they were extending my warranty by 90 days, it expired…
1p mobile now introducing £10 charge every 90 days
No notification from 1pm. (Appeared on dashboard between old boost and new boost) If you don’t have a Boost bundle 1p mobile will deduct upto £10 from your balance every 90 days! (I.e. if you spend 1p only, (within 90 days) they will take £9.99 from your balance, if they can’t take £9.99 they will suspend your service…
Insurance company advice
Hi I would like some advice regarding my insurance company. I bought an iPhone 16 which I only had for a few days (4 days to be exact) before it got stolen. The policy says the following: Replacement item: A Gadget of the same age and condition and specification (We cannot guarantee that it will be the same colour as the…
ID Mobile Cash Back.
Hi, I recently switched to ID Mobile. On the MSE website it was advertised with a gift card and cash back. This was about 19th of June. I got an email that the gift card choice will be emailed in 90days or so. However, I can't seem to find any info about the cash back. As the cashback over has ended the instructions to…
Delays and Customer Service Issues with Lebara regarding “Free Amazon voucher” with sim-only contrac
Hello Everyone, I wanted to share my recent experience with Lebara and raise awareness regarding some critical customer service issues and misleading information regarding the free Amazon voucher that comes with their SIM-only contracts. It seems this is a widespread issue, as I’ve seen other posts mentioning similar…
Lebara SIM only deal ended - what to do?
Six months ago I moved from Vodafone to Lebara on the MSE 99p deal, now the six months are up the contract has renewed at £7.09 per month. Does anyone know if it’s possible to move straight onto another MSE deal with Lebara, or do I have to move away to another provider (for a month?) and then port back to Lebara as a…
Can I use old Samsung J5 phone as a camera or radio without connecting to a network?
I have ordered a new phone to replace my Samsung J5 which has a camera, of course, and a VHF radio receiver. Can I use it as a spare camera and a radio receiver when I transfer the SIM card to my new camera. The radio function is particularly useful for listening to live commentary at football grounds, since the online…
SPUSU coverage
https://www.spusu.co.uk/coveragecheckertells me that my area is fully covered by 5G This is extremely surprising - because it is NOT and won't be for decades
Is there a CHEAP PAYG SIM for very occasional use?
Hi all i am getting a dual SIM phone because… Like a lot of folk, I have a personal phone number that I use for family, work and important stuff. I am also a member of a camping club, I am an eBay seller and I sell items online. My problem is…To be a member of my camping club it has recently changed to Whattsapp. Also, on…
MSE Phone Finder Deal Invalid
My old phone broke so I used the MSE Cheap Mobile Finder to find the best deal. The best deal I liked was the Pixel 9 with iD Mobile, £24.99, £99 upfront from CarPhoneWarehouse.I purchased the phone, CPW took payment, and 10 minutes later, I have an email from CPW saying:"The order you placed through…
de;eted
please delete
Exit charges even though they are unable to provide service
I've had a SIM-only deal with iD, and recently I've not been able to make or receive any calls. Data / texts are fine. It's something to do with 3G turn-off, but all the other SIMs I've tried are able to work with VoLTE on my phone - including 3, the network used by iD. This suggests error(s) in the way iD have implemented…
Vodafone Retention Deals
Hello, My 12-month contract with Vodafone is nearing the end and was wondering if anyone has received any good retention deals from Vodafone? I am currently on the Anytime 125 contract, which is 125 mins and 250 texts for £20 per month. I am hoping to get something similar for a little cheaper. Any help would be much…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Mobiles

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