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Using my mobile in the US - with 02
Hi everyone. I have read the 02 info on using my mobile in the US and it seems that if I add a travel bolt on to my account I can use unlimited data etc for £6 a day. I'm there for 7 days. I'm happy to pay this if this is the best option. I want the option to be flexible as I will need to phone for a hotel shuttle on…
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Mobile phone unused account for 6 years
Good morning all I am helping an old friend of mine who recently had a shock to find he has been paying approx. £15 per month for a mobile phone he has not heard of before for 6 years. The gentleman is a customer of the same provider with his proper phone number and has been for many years. The 2 accounts are completely…
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Three - obstructive complaints and SAR methods
I took out a one year pay monthly simo Three contract in March 2020. I never renewed or agreed to any contract extension but when I wanted to terminate the contract, Three told me I had agreed to a new two year contract in Nov 2022 for two years and there would be a cancellation fee. I tried the online chat and requested…
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Currys / Carphone Warehouse - phones
I followed MSE's link to a mobile phone I wanted to buy. Carphone Warehouse (now Currys) were a suggested retailer (perhaps because they were 99p cheaper than most). The phone turned out to be faulty, and I asked for a refund. This was agreed, and I was promsed a refund within 3 to 5 days of return. Now, and despite…
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Buy new phone or use esim
I pay £15 a month for unlimited internet, texts and calls with smarty mobile but lately the internet at home is not very good and in work the internet and calls are non existent so I'm thinking of buying a second sim but I don't have a phone that takes two SIM cards so is it worth buying a new phone or use a esim with my…
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Why are virtual mobile networks cheaper than the actual network?
Im looking at changing from BT mobile to Three as its better coverage around my house. So why are Smarty and ID mobile cheaper than Three. Is there a catch to using these virtual network sims?
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2 sim cards on unlimited calls+text contract?
Hi, I'm about to move into a new property, traditionally I've always had a landline, or more specifically I suppose I just prefer solid landline handsets +plastic buttons more than fiddly touch screen smartphones (sounding older than I am? or not) On consideration, paying for a PAYG mobile sim card+ £9 per month for…
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Disappearing money.
My son has a phone which he very rarely uses, never for data and only to make emergency calls. He has been a pay as you go vodaphone customer for years. As he doesn't use his phone they keep taking his credit off him. Can anyone tell me the cheapest way to have access to a network paying as little as possible for not using…
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Smarty advised I need to buy new 4g phone.
Following contact from Smarty they advised I should upgrade my phone as 3g will no longer be used soon. So I purchased a Samsung A15 4g phone but when I transferred sim from old phone it doesn't show option of 4g on Mobile networks available. Its the exact same as old phone LTE/3g/2g. However, when I don't use wifi it…
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Do we owe O2?
Hi, My daughter has a phone with O2, and has recently had a surprise bill come through in excess of £100 more than normal. When we reviewed the bill we can see the charges are for 4 payments to the PlayStation Network and were made at a time when she is in class in school. These payments put us into an unarranged…
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MSE News: New rules to tackle 'confusing' mobile roaming policies finally take force
If you use your mobile abroad, your provider will now be forced to automatically send you clearer alerts about roaming costs under new rules from telecoms regulator Ofcom, which take effect from today (Tuesday 1 October). The change follows our long-running campaign for consumers' roaming rights to be increased after…
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Smart cellular.co.uk
DO NOT TRUST! I recently sent my iPhone 15 Pro to this company as they valued it at £795. On receipt a confirmation email confirming that they had received the device and they were going to classified it as brand new! I do look after my devices, but I did reply reminding them that the phone is twelve months old, as per the…
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Prepaid Sim card for the USA
Hello, I am going to New York for a week and wondered if it's better to buy a prepaid sim card for the US from the UK or is it best to get it in New York when I arrive?
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BEST mobile SIM only setup
Recently moved home and Lebara signal is not very good. O2 & EE better indoor coverage Currently been with Lebara and moved my main number over to them previously. Just got another SIM with Lebera. Don't like doing the port dance though. It was suggested that the best setup might be a duel SIM phone, transfer number to a…
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Leaving Onecom contract
Unfortunately I am one of the people who has been missold and traped into a long contract with onecom that has become vastly more expensive mid-contract, with the usual no cooling off etc and you can reduce your bill by signing up for another 3 years etc... Please does anyone have any experience of actually getting out of…
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iD mobile and 3 network - a word of warning
Sim only with iD mobile - all OK until 2 days ago. Now no calls in or out. After an hour on 'Live Chat' they tell me my new 5G phone wont work on their network. ( I've got a new Fairphone 4 running Andriod 13).They claim it's to do with switching off the 3G masts. So, I'm off elsewhere. Shocking service and shocking lack…
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1p Mobile one year pay-as-you-go.
I got my elderly gran this deal last year for £30 and no need to top up however it is now time to top up again and it has gone up to £40 pound and must use £10 pounds of data each month. I notice however the old deal is still available to new customers who order a new sim, Does anybody know if the ordering a new sim deal…
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Volte phone not calling if bought separate to contract
Hi in a previous thread I discovered my phone does not have Volte so I looked into newer phones with Volte. There are lots which is good. I have found posts on forums where phones bought separate to a contract do not work on Volte. So these are phones where Volte is actually switched on but no call can be made. Some posts…
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Help! Made mistake of moving to Lyca Mobile, now got account issues and no way to contact them..
So stupidly I transferred my O2 SIM to LycaMobile as they seemed to have better coverage where I am and still offered free roaming. I initially got a PAYG Lyca SIM to check coverage it was good, so I ported my O2 number in and then transferred my Lyca SIM to a Pay Monthly account - £13 a month for 100GB, for 24 months. All…
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Fonehouse legit or scam?
Money savings Expert search tool and best deals from Fonehouse but feels too good to be true - mobile and 2 year 3 contract cheaper than most places for just the phone. I contacted EE and wouldn't comment on company but just said beware inferior service?? Anyone bought a phone - can I trust Money Savings Expert search…
