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idMobile not honouring 30-day cooling off period...
Hello to anyone reading this. I joined idMobile for a a2- month contract with an e-SIM in February this year - 2024 - and after some problems in the first couple of weeks I decided to leave. It was for less than £7/month, first month paid in advance. Their 'customer services' was very hard to get hold of or talk to as…
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Mobile use outside EU
I'm doing a short trip outside the EU, but not expecting to make phone calls or text.I don't normally use much data, but would like to be able to use a couple of financial apps if needed.If I turn Roaming off, will I still be able to use wiFi to access apps?
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When you switch provider and keep your number do you still have to get involved in getting the emei
When you switch provider and keep your number do you still have to get involved in getting the emei number or is this now all taken care of by your new provider? I can no longer contact my current provider idmobile and why I want to switch
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Updating mobile and wanting to get a better deal for Pay As You Go at the same time
I have an eight-year-old Samsung J5 phone and a £10/month O2 PAYG deal. The phone now does not accept some new apps now, presumably because of its age. I also think I could do better than my PAYG deal with O2, as I only use a fraction of the data that I am allowed. Frankly I am more of a laptop person than a mobile phone…
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Leaving Talk Home Mobile
Hi Guys I took out a 12mth contract with Talk home mobile on the 20th of this month so i am still in the 14 days cooling off period. What i want to know is can i just get a Pac code and move to another network or will i have to call them by Phone to cancel? Any help would be much appreciated.
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Three SIM for Austrailia travel
Inspired by the information on the main page under How to beat roaming charges outside of Europe It says getting a SIM from Three will allow me to use data (up to 12gb under fair use) for a £10 data pack. However on trying to check T&C there is no mention of Australia being included, just that there are 71 countries of…
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Thoughts on BackMarket?
Hello all, Does anyone have any thoughts on BackMarket? I need a new mobile...i-phone but no need for latest....the screen and back were all damaged on my current phone, but I was hobbling on with it (as I am tight, and have other priorities on my pennies), but leant over my garden pond this afternoon with my sieve to…
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SIM Only Deal - Questions about the Process of Swapping to a New Provider
Hi there! Hoping you can help me understand the process a bit better. My current SIM only deal with EE expires 24th Oct. I've taken a look at what's available today and also spoken with EE. Everything EE offered was more expensive than what I currently pay and I don't need more data etc, so they were a bit at a loss when I…
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SPUSA
Hello we have to change from our tesco mobile contract as signal become so bad. The general consensus is that EE is best in our area. Have been looking at SPUSA as such a cheap and inclusive package. Some people have quibbled in reviews about PAC code delays but my main worry is this below as I use online banking a lot:…
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Better dealing instore or on phone with mobile (Mr T***O) for upgrade more data?
Does anyone have experience of whether best deal can be negotiated instore on over the phone with Mr T***O. I am on a contract with 500mB of data, U/L minutes and texts, and would like to negotiate some more data. Also my partner now needs a mobile phone (first one!) but we think it will just be a SIM only contract. Not…
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Are 1p mobile any good?
Background, I need to change, currently with Sky but I no longer get a signal at home and in spite of my phone being capable and sky saying they enable it, I have never got wifi calling to work, so I am out of communication at home. EE have coverage here, but their packages are too expensive. I am looking at 1p mobile…
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Smarty sim only deals
My wife has been with this company now since August 2024, and can't wait to transfer to Tesco pay as you go! Why I hear you ask, well during this time my wife has continually had problem with strength of signal, having difficulty obtaining a line to call, then when able to make the call, either she or the person taking the…
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1p mobile
How do people find the above provider to be? I need to use EE as the only decent network in our area. was going to use SPUSU who are cheapest but they admit they still have an issue with onetime passwords which is a bit of an issue for me. Otherwise would go with them as excellent packages. just need something where calls…
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Vodafone £2 per call from december 2024
from december 2024 1 call in 1 day from a Voda-fone payg will cost £2. this price is not practical to make calls on. its not usable. it willl be a incoming phone only and then eventually get shutoff due to lack of us-age. and now AA car recovery dont have a freephone number, so to call them it will cost £2. i will not have…
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Samsung broke my Z Fold 4 and charged me to fix their vandalism
Hello Judging by many posts in other forums, some Samsung phones get broken after Samsung updating their One UI interface software. Last week a One UI 6.1.1 update led to WiFi and Bluetooth not working on my Z Fold 4. I explained the problem to Samsung, I was told that they were extending my warranty by 90 days, it expired…
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1p mobile now introducing £10 charge every 90 days
No notification from 1pm. (Appeared on dashboard between old boost and new boost) If you don’t have a Boost bundle 1p mobile will deduct upto £10 from your balance every 90 days! (I.e. if you spend 1p only, (within 90 days) they will take £9.99 from your balance, if they can’t take £9.99 they will suspend your service…
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Insurance company advice
Hi I would like some advice regarding my insurance company. I bought an iPhone 16 which I only had for a few days (4 days to be exact) before it got stolen. The policy says the following: Replacement item: A Gadget of the same age and condition and specification (We cannot guarantee that it will be the same colour as the…
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ID Mobile Cash Back.
Hi, I recently switched to ID Mobile. On the MSE website it was advertised with a gift card and cash back. This was about 19th of June. I got an email that the gift card choice will be emailed in 90days or so. However, I can't seem to find any info about the cash back. As the cashback over has ended the instructions to…
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Delays and Customer Service Issues with Lebara regarding “Free Amazon voucher” with sim-only contrac
Hello Everyone, I wanted to share my recent experience with Lebara and raise awareness regarding some critical customer service issues and misleading information regarding the free Amazon voucher that comes with their SIM-only contracts. It seems this is a widespread issue, as I’ve seen other posts mentioning similar…
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Lebara SIM only deal ended - what to do?
Six months ago I moved from Vodafone to Lebara on the MSE 99p deal, now the six months are up the contract has renewed at £7.09 per month. Does anyone know if it’s possible to move straight onto another MSE deal with Lebara, or do I have to move away to another provider (for a month?) and then port back to Lebara as a…