EE Sim only monthly contract massive price hike

Stubod

Hi all, I used to be with Plusnet for broadband and mobile phone etc. Then I got transferred to EE as Plusnet dropped their mobile phone service. Was paying around £6 per month, but after I transferred to EE they started the uual annual "inflation plus" increases, so was paying around £7. However they have just advised that I will now be automatically transferred in August to their new rate of £12 per month....(about an 70% increase??). 

I have looked, but can't find any other lower cost options on the EE website??

Time to change, but who too???

PRAISETHESUN

https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/

Plenty of cheap options if you're prepared to shop around. If you're like me and live in an area with poor signal, then you can test each provider's network coverage by ordering a free PAYG SIM card and testing it before you commit to a plan.

Brie

I've been getting this from EE for years.  I find another rate with another provider that I like better and then tell EE who match it.  Saves me any hassles about new DD set up etc.  

saajan_12

Stubod said:

Hi all, I used to be with Plusnet for broadband and mobile phone etc. Then I got transferred to EE as Plusnet dropped their mobile phone service. Was paying around £6 per month, but after I transferred to EE they started the uual annual "inflation plus" increases, so was paying around £7. However they have just advised that I will now be automatically transferred in August to their new rate of £12 per month....(about an 70% increase??). 

I have looked, but can't find any other lower cost options on the EE website??

Time to change, but who too???

Just look on a comparison site for the amount of data, calls and texts you want. 
Many companies will use the same EE networks so the signal coverage should match what you have now. Or try another network on a short contract (eg monthly rolling) and if you don't like it you can easily switch. 

Once you've picked one, purchase the contract and request a PAC code from EE. They have to give you a code which you use to switch to the new provider, keeping your number. Have done it many times, its plain sailing! 

Frozen_up_north

I have been using 1p Mobile for some time, it is a 30 day rolling “non contract” SIM only. They use the EE network.
https://1pmobile.com/

Stubod

Hi all, and thans for the feedback. Generally I have been hppy with EE, good reception in most paces I go to. Just really disgusted that they can just "up" your contract by over 70% at a whim!

After hanging on the phone for 40 minutes..("we are experiencing a lot of calls...etc. etc....ie the standard message you seem to get with every service provider these days....sorry, ranting)......I managed to "negotiate" a new 12 month contract at £8 a month, (athough, for no good reason I can think of, they will be putting it up by another £1.50 in March 2026.....) 

kt01

This was why I moved away from EE when Plusnet closed instead of taking their deals - no roaming and a (significant) price rise every year even if the initial "deal" was quite good.

There are plenty of other networks around that are cheaper, don't have price rises or long contracts including those like 1p, Spusu and Talk Home that use EE's signal anyway.

AndyPK

I would move to Spusu. Uses EE network.  Better customer service. They answer calls straight away.

I wouldn't even bother wasting your time trying to do a deal with EE. They will just drive you mad

Frozen_up_north

Roaming can be expensive on EE… not sure of the other “EE” virtual networks, but 1p include the Channel Islands with up to 14 GB in their free European roaming - we visit Jersey regularly 😎

SWAMP_MAN

Yesterday I received a text message from EE Informing me that in 30 days they will transfer my current 30 day rolling contract (£6.88 per month with 10Gb of data) to a new one at £12 per month with 20Gb of data and that if I was happy with this there was nothing I needed to do.
Admittedly there is an an extra 10Gb of data but given that I rarely hit 5Gb then it is of no use.
The contract was taken out several years ago when Plusnet decided to close there mobile phone side of the business and offered customers a preferential deal with EE.
Given that it is an increase just short of 75% I was far from happy.
After contacting them to ask why they were intending to move me on to a more expensive tariff I was told that it was a tariff that they no longer provided, needless to say I told them I was not happy and asked them for evidence in the contract that allowed them to take this course of action; but nothing was forthcoming. They logged it as a complaint and I subsequently received a text message to that effect.  Today I received a text message saying that the complaint has been closed.
Have other EE customers had the same experience?

fordyms

Dump them! Plenty of choice out there - Lebara, Asda etc...