EE Sim only monthly contract massive price hike

Eva49

I had the same - just signed up with Lebara..... EE called me and honestly - the utter BS they came out with!

 Told them not to waste their breath - I'm off to pastures new - Lebara (Vodaphone) £2.39 pm for 3 months - then £7.95 a month - this includes 30GB of 5G  data .... which I never use - but will now when I'm on the move. 

She tried to tell me they only sent the letters to get customers attention ...... I nearly died laughing. 

singhini

i'm just about to do the same i.e. leave EE and move to Lebara  (i have been with EE before it was even EE, when it was T-Mobile).
im paying £12.20 for 10gb but i use less than 1gb a month so its time to move (i requested my PAC code yesterday).

Quick question: i went to the MSE page where the mobile deals are and clicked onto the Lebara deal i want. It then took me to a screen where it looks like i enter my details and create a password. 

However no where does it ask me if i want to port my number from another company?
So i found a number for Lebara customer services 0207 031 0791 but when i rang it just now my phone showed a warning message suggesting that number is spam.

Can someone explain the process for switching to Lebara from EE via the MSE website please?

Frozen_up_north

You are given a new mobile number with the new SIM, once you have the new SIM working, supply the new network with the PAC from your old network. The number change over takes place on the next working day, usually starting around 8am.

https://www.lebara.co.uk/en/help/contact-us.html

singhini

@Frozen_up_north
Thanks

I took the plunge and yes your right - after filling in my details & creating a password (and making the initial payment) i received an email informing me that If i would like to move my existing number to Lebara, to complete an online request after i receive my new SIM in the post.

I really can't believe ive not done this sooner :hand-on-head: