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EE Sim only monthly contract massive price hike

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Comments

  • AndyPK
    AndyPK Posts: 4,391 Forumite
    Part of the Furniture 1,000 Posts
    AndyPK said:
    well you either need to pay EE or try the smaller MVNOs

    It's not EEs business model to do 1 month rolling, unless you want to buy PACKS, which are probably worse value for money
    The “sweet spot” with 1p Mobile (uses EE network) is their £10/month, unlimited minutes and 50 GB data. Included is EU, Channel Is and Isle of Man roaming. It’s a 30 day rolling “non contract” plan/bundle that you can change every month if need be.

    Unfortunately 1p support is lacking compared to EE, but you pay less than EE for the same coverage and same speed (as far as I can tell from a direct comparison with an EE SIM).

    Spusu give better customer support than EE. I would be surprised if you could get better. 
    Just need to check your phone is supported.
  • MingVase
    MingVase Posts: 1,267 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    We're in the same boat. Trying to cancel but the wait is an HOUR. I can't physically sit here for an hour holding a mobile phone. I dont know what to do because there's no other way to contact them. Wish Plusnet hadn't done this.
  • Gambler
    Gambler Posts: 3,328 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    MingVase said:
    We're in the same boat. Trying to cancel but the wait is an HOUR. I can't physically sit here for an hour holding a mobile phone. I dont know what to do because there's no other way to contact them. Wish Plusnet hadn't done this.
    My switch to Spusu takes place tomorrow after I ordered an eSIM on Friday.

    Just request your PAC and move.
  • PHK
    PHK Posts: 2,435 Forumite
    Eighth Anniversary 1,000 Posts Photogenic Name Dropper
    MingVase said:
    We're in the same boat. Trying to cancel but the wait is an HOUR. I can't physically sit here for an hour holding a mobile phone. I dont know what to do because there's no other way to contact them. Wish Plusnet hadn't done this.
    You can get a PAC or STAC by text, no need to call them. 
  • spud17
    spud17 Posts: 4,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've just moved away from EE to 1P mobile.
    Sent for a PAC, a few seconds later it arrived and Retentions called at the same time.
    I was offered a 24mth contract, £6/mth with £2.50 rise each April.

    Move along, nothing to see.
  • MingVase
    MingVase Posts: 1,267 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    thanks PHK and Spud, I have done this. And amazingly had a missed call the next day fromEE who are calling me back today  :D too late, I'm off.
  • JSmithy45AD
    JSmithy45AD Posts: 717 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    MingVase said:
    thanks PHK and Spud, I have done this. And amazingly had a missed call the next day fromEE who are calling me back today  :D too late, I'm off.
    I'm like that with any service (BB, gas&electric, mobiles), I'll give them one chance to offer a decent deal and if they're taking the mick then I'll simply switch. They always come back after the fact but I'm long gone and not going to try and cancel someone in the cooling off period.
  • Gambler
    Gambler Posts: 3,328 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Transfer to spusu was a breeze and no difference in coverage.
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