EE Sim only monthly contract massive price hike

QrizB

There's another thread on the same subject here:

https://forums.moneysavingexpert.com/discussion/6616960/ee-sim-only-monthly-contract-massive-price-hike

Ditch and switch seems to be your best option, as above.

Frozen_up_north

£10 will get you 50GB without a contract on 1p Mobile (uses EE network). They are 30 day rolling and have 14GB/month European roaming.

PHK

SWAMP_MAN said:

Yesterday I received a text message from EE Informing me that in 30 days they will transfer my current 30 day rolling contract (£6.88 per month with 10Gb of data) to a new one at £12 per month with 20Gb of data and that if I was happy with this there was nothing I needed to do.
Admittedly there is an an extra 10Gb of data but given that I rarely hit 5Gb then it is of no use.
The contract was taken out several years ago when Plusnet decided to close there mobile phone side of the business and offered customers a preferential deal with EE.
Given that it is an increase just short of 75% I was far from happy.
After contacting them to ask why they were intending to move me on to a more expensive tariff I was told that it was a tariff that they no longer provided, needless to say I told them I was not happy and asked them for evidence in the contract that allowed them to take this course of action; but nothing was forthcoming. They logged it as a complaint and I subsequently received a text message to that effect.  Today I received a text message saying that the complaint has been closed.
Have other EE customers had the same experience?

Once you are outside of a minimum term they are able to make changes as long as they let you leave if you're not happy. 

It's in the regulations. It's common with other types of contract such as Sky price rises. 

No point wasting time complaining , if you aren't happy I would leave.  

AndyPK

or you can pay as little as £3.15/month with talkhome for 5Gb
£5.90 with SPUSU for 10Gb

Both EE network. 

etc.

https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/

MSE_ForumTeam5

We've combined the two threads about price rises for ex-Plusnet Mobile customers now with EE

AndyPK

While I'm with spusu and think they are great with my iPhone, its only correct for me to point out if you are an android user, check your phone is compatible. See here:

https://forums.moneysavingexpert.com/discussion/6611914/spusu-warning/p1

Isthisforreal99

Stubod said:

 (athough, for no good reason I can think of, they will be putting it up by another £1.50 in March 2026.....) 

You can blame Martin Lewis' 'campaign' for that

twopenny

I use 1p mobile on PAYG but they do packages.
Excellent website easy to check your status, always respond to email, inform you of changes, status via email.
So far very happy with the service.
As said, they use EE.

Chroma2000

I had the same notification from EE having moved from Plusnet. If you text info to 85075 this triggers off that you are thinking of leaving. They rang me and offered a 'loyalty' deal of £7 for 7GB. Only 12p more than I was currently paying but with 2GB more. Admittedly it is an annual contract but you can always do the same again when it expires.

BACKTOBACK

Chroma2000 said:

I had the same notification from EE having moved from Plusnet. If you text info to 85075 this triggers off that you are thinking of leaving. They rang me and offered a 'loyalty' deal of £7 for 7GB. Only 12p more than I was currently paying but with 2GB more. Admittedly it is an annual contract but you can always do the same again when it expires.

This really works. Thank you so much. I have been with EE around 17 years. They tried to increase my sim only £5 month and decrease the data by 55gb. I called them and got nowhere even had the pac from them. I text that number and one hour later they called and have a deal im very happy with. Thank you