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MSE News: New rules to tackle 'confusing' mobile roaming policies finally take force
If you use your mobile abroad, your provider will now be forced to automatically send you clearer alerts about roaming costs under new rules from telecoms regulator Ofcom, which take effect from today (Tuesday 1 October). The change follows our long-running campaign for consumers' roaming rights to be increased after…
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Smart cellular.co.uk
DO NOT TRUST! I recently sent my iPhone 15 Pro to this company as they valued it at £795. On receipt a confirmation email confirming that they had received the device and they were going to classified it as brand new! I do look after my devices, but I did reply reminding them that the phone is twelve months old, as per the…
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Prepaid Sim card for the USA
Hello, I am going to New York for a week and wondered if it's better to buy a prepaid sim card for the US from the UK or is it best to get it in New York when I arrive?
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BEST mobile SIM only setup
Recently moved home and Lebara signal is not very good. O2 & EE better indoor coverage Currently been with Lebara and moved my main number over to them previously. Just got another SIM with Lebera. Don't like doing the port dance though. It was suggested that the best setup might be a duel SIM phone, transfer number to a…
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Leaving Onecom contract
Unfortunately I am one of the people who has been missold and traped into a long contract with onecom that has become vastly more expensive mid-contract, with the usual no cooling off etc and you can reduce your bill by signing up for another 3 years etc... Please does anyone have any experience of actually getting out of…
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iD mobile and 3 network - a word of warning
Sim only with iD mobile - all OK until 2 days ago. Now no calls in or out. After an hour on 'Live Chat' they tell me my new 5G phone wont work on their network. ( I've got a new Fairphone 4 running Andriod 13).They claim it's to do with switching off the 3G masts. So, I'm off elsewhere. Shocking service and shocking lack…
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1p Mobile one year pay-as-you-go.
I got my elderly gran this deal last year for £30 and no need to top up however it is now time to top up again and it has gone up to £40 pound and must use £10 pounds of data each month. I notice however the old deal is still available to new customers who order a new sim, Does anybody know if the ordering a new sim deal…
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Volte phone not calling if bought separate to contract
Hi in a previous thread I discovered my phone does not have Volte so I looked into newer phones with Volte. There are lots which is good. I have found posts on forums where phones bought separate to a contract do not work on Volte. So these are phones where Volte is actually switched on but no call can be made. Some posts…
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Help! Made mistake of moving to Lyca Mobile, now got account issues and no way to contact them..
So stupidly I transferred my O2 SIM to LycaMobile as they seemed to have better coverage where I am and still offered free roaming. I initially got a PAYG Lyca SIM to check coverage it was good, so I ported my O2 number in and then transferred my Lyca SIM to a Pay Monthly account - £13 a month for 100GB, for 24 months. All…
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Fonehouse legit or scam?
Money savings Expert search tool and best deals from Fonehouse but feels too good to be true - mobile and 2 year 3 contract cheaper than most places for just the phone. I contacted EE and wouldn't comment on company but just said beware inferior service?? Anyone bought a phone - can I trust Money Savings Expert search…
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Newbies.
Hi I'm looking at the iD Mobile contract in this week's newsletter & it says for newbies only at the moment I'm on talkmobile so does that mean I'm OK to join iD Mobile.
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e-sim for AbuDhabi
I am new to e-sims and find the whole thing rather daunting (but I am sure it is easy). Does anyone any experience? It is needed for longer periods of time, so a paid plan is fine, as long as it works, allows to get in touch the UK and to stream (is there Netflix or similar in Abu Dhabi?)
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Factory reset and new sim problem
I have a Redmi Note 11 mobile. Im giving it to someone so have done a full factory reset erasing all data and then put a new sim card in. Turned it back on and it has gone through all the usual starting up till I get a message 'Couldnt sign in' and it goes no further. At no point in the process has it asked for any details…
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Is it worth a sim and phone package?
Can I either save money on an £1100 iPhone 16 512gb – or a £13 sim only deal – by combining them onto a single contract? Here’s the context – I have an EE sim only deal today which for £13 gives me 25gb, 5G, and unlimited calls and texts. I bought an iPhone 14 512gb outright when they first came out. I now want an iPhone…
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Number not porting to three network?
My port from lebara to three hasn’t gone through, so the next day so I contacted three in the evening to be told there's no record of a port request and they'd request the port again only to say there was an issue doing so and will look into this? Anyone had a similar issue that you got sorted and how? Should I contact…
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Beware Lebara
Just got a Lebara sim on mse recommendation, but sending pics taken on iphone via messages is blocked. This seems peculiar to Lebara. Guide needs to warn of this.
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Ending contract, fees, how do I argue back? (Three mobile)
Hi I have 3 months left of my contract with Three. I want to end it. The contract is only for calls so nothing for the device. Breaking the contract incurs a fee and I have an estimate of the amount which is high but I understand why. I am leaving because I cannot get local reception as Three have stopped the local 3G…
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Buy new mobile phone
I need to replace my current phone. I want to buy the phone rather than have a contract. I have got a SIM only currently. I went in to EE and the salesman asked me what I wanted to do with a phone, Really write and receive emails, Facebook, Messenger, Look on line at various website etc. He suggested Samsung A35 which they…
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iPhone insurance companies please :0)
Hello. Can you suggest any great companies you know offering iphone insurance for lost, stolen and/or repair? Please list any or suggestion ways to get a iphone £1,600 I’ve saved up for covered.
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iPhone upgrade
I'm acquiring a new Apple iPhone (15) to replace my existing older iPhone. I will want to transfer the SIM and all the contents of the older phone to the new one, so that the transfer is seamless. How straightforward is that? Some guidance would be useful TIA
