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ID Mobile Cash Back.
Hi, I recently switched to ID Mobile. On the MSE website it was advertised with a gift card and cash back. This was about 19th of June. I got an email that the gift card choice will be emailed in 90days or so. However, I can't seem to find any info about the cash back. As the cashback over has ended the instructions to…
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Delays and Customer Service Issues with Lebara regarding “Free Amazon voucher” with sim-only contrac
Hello Everyone, I wanted to share my recent experience with Lebara and raise awareness regarding some critical customer service issues and misleading information regarding the free Amazon voucher that comes with their SIM-only contracts. It seems this is a widespread issue, as I’ve seen other posts mentioning similar…
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Lebara SIM only deal ended - what to do?
Six months ago I moved from Vodafone to Lebara on the MSE 99p deal, now the six months are up the contract has renewed at £7.09 per month. Does anyone know if it’s possible to move straight onto another MSE deal with Lebara, or do I have to move away to another provider (for a month?) and then port back to Lebara as a…
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Can I use old Samsung J5 phone as a camera or radio without connecting to a network?
I have ordered a new phone to replace my Samsung J5 which has a camera, of course, and a VHF radio receiver. Can I use it as a spare camera and a radio receiver when I transfer the SIM card to my new camera. The radio function is particularly useful for listening to live commentary at football grounds, since the online…
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SPUSU coverage
https://www.spusu.co.uk/coveragecheckertells me that my area is fully covered by 5G This is extremely surprising - because it is NOT and won't be for decades
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Is there a CHEAP PAYG SIM for very occasional use?
Hi all i am getting a dual SIM phone because… Like a lot of folk, I have a personal phone number that I use for family, work and important stuff. I am also a member of a camping club, I am an eBay seller and I sell items online. My problem is…To be a member of my camping club it has recently changed to Whattsapp. Also, on…
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MSE Phone Finder Deal Invalid
My old phone broke so I used the MSE Cheap Mobile Finder to find the best deal. The best deal I liked was the Pixel 9 with iD Mobile, £24.99, £99 upfront from CarPhoneWarehouse.I purchased the phone, CPW took payment, and 10 minutes later, I have an email from CPW saying:"The order you placed through…
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de;eted
please delete
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Exit charges even though they are unable to provide service
I've had a SIM-only deal with iD, and recently I've not been able to make or receive any calls. Data / texts are fine. It's something to do with 3G turn-off, but all the other SIMs I've tried are able to work with VoLTE on my phone - including 3, the network used by iD. This suggests error(s) in the way iD have implemented…
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Vodafone Retention Deals
Hello, My 12-month contract with Vodafone is nearing the end and was wondering if anyone has received any good retention deals from Vodafone? I am currently on the Anytime 125 contract, which is 125 mins and 250 texts for £20 per month. I am hoping to get something similar for a little cheaper. Any help would be much…
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Any ideas of how to contact idmobile?
I can't login to my Idmobile any more? It looks like they've made some changes. I followed the new sign-in process which seems like I'm re-registering Process ends with details not recognised. They are correct Any ideas of how to contact idmobile? Phone number just refers back to their web page
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Using my mobile in the US - with 02
Hi everyone. I have read the 02 info on using my mobile in the US and it seems that if I add a travel bolt on to my account I can use unlimited data etc for £6 a day. I'm there for 7 days. I'm happy to pay this if this is the best option. I want the option to be flexible as I will need to phone for a hotel shuttle on…
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Mobile phone unused account for 6 years
Good morning all I am helping an old friend of mine who recently had a shock to find he has been paying approx. £15 per month for a mobile phone he has not heard of before for 6 years. The gentleman is a customer of the same provider with his proper phone number and has been for many years. The 2 accounts are completely…
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Three - obstructive complaints and SAR methods
I took out a one year pay monthly simo Three contract in March 2020. I never renewed or agreed to any contract extension but when I wanted to terminate the contract, Three told me I had agreed to a new two year contract in Nov 2022 for two years and there would be a cancellation fee. I tried the online chat and requested…
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Currys / Carphone Warehouse - phones
I followed MSE's link to a mobile phone I wanted to buy. Carphone Warehouse (now Currys) were a suggested retailer (perhaps because they were 99p cheaper than most). The phone turned out to be faulty, and I asked for a refund. This was agreed, and I was promsed a refund within 3 to 5 days of return. Now, and despite…
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Buy new phone or use esim
I pay £15 a month for unlimited internet, texts and calls with smarty mobile but lately the internet at home is not very good and in work the internet and calls are non existent so I'm thinking of buying a second sim but I don't have a phone that takes two SIM cards so is it worth buying a new phone or use a esim with my…
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Why are virtual mobile networks cheaper than the actual network?
Im looking at changing from BT mobile to Three as its better coverage around my house. So why are Smarty and ID mobile cheaper than Three. Is there a catch to using these virtual network sims?
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2 sim cards on unlimited calls+text contract?
Hi, I'm about to move into a new property, traditionally I've always had a landline, or more specifically I suppose I just prefer solid landline handsets +plastic buttons more than fiddly touch screen smartphones (sounding older than I am? or not) On consideration, paying for a PAYG mobile sim card+ £9 per month for…
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Disappearing money.
My son has a phone which he very rarely uses, never for data and only to make emergency calls. He has been a pay as you go vodaphone customer for years. As he doesn't use his phone they keep taking his credit off him. Can anyone tell me the cheapest way to have access to a network paying as little as possible for not using…
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Smarty advised I need to buy new 4g phone.
Following contact from Smarty they advised I should upgrade my phone as 3g will no longer be used soon. So I purchased a Samsung A15 4g phone but when I transferred sim from old phone it doesn't show option of 4g on Mobile networks available. Its the exact same as old phone LTE/3g/2g. However, when I don't use wifi it…
