O2 price rise from April 2026 - said £1.80, now £2.50

Justmyviewatthemo

ML requested feedback on how any haggling with O2 re the recent, unexpected increase in price rises next year had gone.  I have just spoken to an agent who told me that they have no discretion at all to reduce the increase back down to £1.80 and appeared unconcerned about losing the business.  I will certainly be cancelling with O2 as a result.

JSmithy45AD

There are many other threads you could have used but you don't "cancel" unless you're happy to lose your number. Tell them why you're leaving and request your PAC.

born_again

While ML goes in with good intentions. This is another example of taking something & making it worse.
In reality it should of been a simple you sign up for X period @ X rate & that is the price you pay for that term of the contract. No mid term increases.
Let the companies set a price for the contract length.