-
HELP WITH NEW MOBILE NOT MAKING LANDLINE CALLS
I cant make calls on my new mobile. I have no clue what is wrong. Can anyone think of anything? I can receive calls & make & receive whats app calls. THanks. It's an Iphone 15. Thanks.
-
Is there a way of keeping my phone number
I'm currently with smarty mobile but I'm thinking about going with spusu so if I do change over I will give my daughter my smarty sim card but is there a way I can keep my smarty number and get her to have a different number without cancelling the sim then signing up for a new contract
-
Changing networks
I'm a little confused about changing networks and keeping my phone number. I understand about getting a PAC from my old network and giving it to my new one. But do I get a SIM from the new network, activate it, and THEN give them the PAC? Or do I give them the PAC as part of the process of ordering a SIM from them (I do…
-
Plan.com - help with exit from contract please
Hello all I imagine that this provider has been covered a fair few times on here, so I'll not go into too much detail other than to say I took out a contract with them on the basis of being told that they could provide me with exactly what I was already getting but for less... I know I know, should have put the phone…
-
Cancelling unused sim card
I ordered a Lebara sim card then decided not to use it and go with Vodaphone. I can't find the same deal on here now (it was 90p for 6 months then £4.90) to double check if it was a monthly contract, and I had no email from them with any details.If I don't put this sim in the phone will that be enough for it to be…
-
Wifi calling on Lebara with Pixel phones
Can anyone do WiFi calling on Lebara (~= Vodafone) with a Google Pixel phone? I have a Pixel 6a, and it's not working, and I thought it was specific to that model. An agent just told me that no Google phones worked, but I wasn't convinced that he wasn't just taking the shortest route to get rid of me. It'd be useful to…
-
How do I turn voicemail off ?
I need to turn voicemail OFF on my Android 9 mobile - not just stop alerts ! How do I do it ?The option when I dial 121 is not there And I can't see it under settings.....
-
Opinions of Lycamobile
Hi, I'm looking for a cheap SIM only deal and have seen one via MSE for 5p a month for 6 months with Lycamobile. Ive seen that they use the O2 network but had a bad experience with o2 a number of years ago so wanted to know people's opinion on them and whether its worth changing to them for the deal? Any help and advice…
-
Lebara sim swap fraud
Hello all I’ve had sim swap fraud occur on my Lebara phone number which I’m not longer able to access. I spent 4 hours with 3 different people this evening trying to get Lebara to do something about it. The first two brushed it off as an issue with my phone and nothing to do with them. Then I asked the third what SIM card…
-
Top Deal Mobiles - Too Good to be True?
MSE's top deals seem too good to be true, for example a brand new Samsung Galaxy S24 is several hundred pounds cheaper than the major retailers/providers despite, apparently, like for like specifications. The cheapest retailers regularly feature Mozillion or The Big Phone. But these are not household names and I am…
-
Sky mobile
I am disabled living remotly last monday my wife and I found we could not make any calls on our mob phones. Called sky several times they had no clue why except to run us through the usual tests which we did a few times. I contacted sky via twitter same routine. we traveled to our neaest sky shop who change the sim cards…
-
Tesco mobile - voicemail doesn’t work
I recently changed to Tesco mobile and now I can’t use voicemail. If I try to access it or leave myself a message all I get is a series of beeps. Had endless online chats with their support. We’ve turned on voicemail; turned off voicemail; turned off the phone; turned on the phone, etc, etc. Finally got asked to wait 24…
-
PAYG data which doesn't expire
I'm looking for something that probably doesn't exist, but I'm hoping someone here will know. I do a lot of travelling and hiking around Scotland and Ireland, including areas where mobile coverage is patchy. My phone is currently on Vodafone, and supports dual SIMS (one physical, one eSIM). I would like an eSIM PAYG mobile…
-
Talkmobile destroyed my credit rating on switching - because I pay form my families phones!
I just transferred from Vodafone to TalkMobile - I explained I pay for all my family's phones. They said I could manage them from one account view just the same - but then added 5 new credit lines to my reported credit file overnight. My score dropped from excellent to fair - I complained and then said ' it's because we…
-
Roaming failure
I'll be in Europe for the next week, and have just tried calling back to the UK. This failed with a voice message saying that international calls are barred. I'm with 1pMobile, and I thought that roaming was free with their service. Has this changed recently? Or maybe there is a phone setting I need to change? I have a…
-
O2 issues - advice please
Hello, so this is what happened: 21/03/2024 – called customer services to terminate my
contract, as I was outside of the 24-month contract period and had a new phone
from elsewhere. I was told I would be billed for March (obviously) and for
April due to 30-day notice period. 03/06/2024 – noticed I had been billed for May…
-
Wi-Fi calling and VoLTE now available on Lebara
I’ve just received an email from Lebara confirming that Wi-Fi calling and VoLTE are now available, and the services are being rolled out in phases. I’m apparently one of the first customers to use these features. If you haven’t received notification, you should do very soon.
-
how to pay a bill to network i'm no longer with
sorry if this sounds so stupid but i have changed networks, leaving 3 after many years. as far as i know, i did what was asked, what was required but have just received a bill from 3 network for 0.95p. i haven't cancelled the DD i have been using so dont know why they haven't taken the money. also, i cant access my old…
-
Lebara Mobile Wi-Fi Calling Problems - Think Twice Before Using Them!
Well after being with Plusnet/EE mobile for many years and having great service, I was forced to look for a new provider due to Plusnet ending their service. Shopped around and decided that Lebara SIM only was the way to go. Due to living in a village with a poor Vodafone signal, wi-fi calling was a must. Initially this…
-
Mobile phone contract ended but have still been charged for a “free” tablet ?
Hi In 2020 I upgraded and was given a “free “ tablet that apparently I’m still being charged £17 a month for - the contract finished in 2022 How can this be right? Has anyone else had this happen?