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02 Taking advantage of the elderly.
I’m posting this in the hope others will avoid being ripped off by 02 if they are locked out of their phones. My 76 year old husband was locked out of his phone. He went to our local 02 shop and asked the manager for help unlocking it as the pin code wasn’t giving him access. The manager immediately said the phone was…
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Lebara dreadful customer service
My wife, son and I purchased new SIM's through MSE last year. At the time there was an offer for us to each receive a £40 voucher after 6 months. I contacted them via their chat nearly 2 months ago and was told this would be resolved within 3 to 4 weeks. 2 weeks ago I got back in touch as nothing had been received and they…
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Music Magpie BEWARE
Hi Im writing this to warn people of my experience and also for a little bit of advice if there is anything I can do further. so basically myself and my husband both got new phones and we decided to sell our old phones (IPhone 14 pro max) to music magpie as our phones were of good condition and they offered a good price…
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Voicemail iPhone / 1pmobile
I would message 1pmobile (my mobile service provider) with this question, but they're closed now until Monday so I was hoping that someone here could help. Over the last month, two of the calls I received on my iPhone 13 were unanswered and the callers "left" a message on voicemail - except that there were no verbally…
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Trading a Phone whilst in contract
Hi, I'm currently under contract with Vodafone and have 8 months left. My phone isn't charging as well as it used to so I'm looking to buy a new one and trade in my current one. Upgrade fees through Vodafone are too high so I'm looking at trading in with Google as their January offer is very appealing. Question is, is…
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Iphone stolen: Three won't block IMEI and I can't get insurance
My Iphone was bought from Apple store in the US, and it was recently stolen from my hand in London. I immediately reported as stolen to the police. Now insurance won't pay out as my network provider Three say they cannot do this (as it was not bought from them), and Apple say this is not something they do. I'm at a…
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3 mobile matched the offer MSE from ID Mobile £8 a month and also increased free data to 30GB
That's it really. The contract ends next month and they were only going to put up the price by nearly 100%. Thanks to MSE we went back to them and after a short conflab they offered to match. Apparently 3 own ID Mobile as well. I'm not that bothered forgoing the £50 Amazon Gift card. I've still got one I received as a…
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ID mobile deal problem
I bought the ID mobile deal last November which included a £30 Amazon gift card after 90 days but although I have tried the link that the MSE admin gave me to query where my giftcard is and emailing giftcard direct I am getting nowhere and of course ID mobile say its a 3rd party issue. It is not such a good deal if I don't…
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Carribean cruise sim card
I'm going on a Carribean cruise stopping at a new destination each day. When on land I'd like to be able to update emails, whatsapp etc. Lebara do a 15-day 1GB sim for £25. It's listed for Barbados. Has anybody successfuly used one for Curacao, St Lucia, Grenada or Antiga as well?Other sim options welcomed.Thanks
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New SIM starting before exiting old deal
I've had 3 Sims/numbers with EE for almost 2 years, which is coming to an end. My son is going to take on his own payment moving forward as he has turned 18 and I will continue to pay for myself and daughter. I have seen a good deal with Lebara that ends on the 16th (unsure if midnight 16th or 17th) on this site. I can't…
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RWG issues?
Anyone else struggling with RWG at the moment? I'm on an EE powered SIM, showing as only connected to EDGE and calls/texts don't go out/come in at the moment. My wife is on Phone Co-op, a separate MVNO using EE, and that's working fine. I know there are a few other folk on RWG on here so wondered if it was just me. My…
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All my mobile eggs in the 1pmobile basket?
I recently swapped my mobile broadband from Three (spit!) to 1pmobile which uses the EE networks. Works fine :-) I also have a mobile with an EE PAYG SIM which also works fine in important places (unlike 3 or O2). It doesn't do 5G (although the phone is capable) and is a bit pricey and especially so for roaming. So, I am…
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Replacement for Moto G7 Power
My contract with EE runs out next month and I am thinking about having to buy a suitable "prefer still Moto G" replacement. I would, as before, prefer to buy my 'phone outright and have a renewed EE contract next month. My Moto G7 power has lasted well since 2019 and has had good volume for me - my hearing is not as good…
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SIM only with extra data not specified in contract
I have had a SIM only monthly contract with ID Mobile for several years. Every few years I discuss moving to a contract with more data included but at the same £7 per month. This mornings discussion should have been easy I was trying to update from 20GB to either 40GB or 50GB. They first said the best I would get was 30GB…
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Unlock Samsung A52
How to unlock mobile; Make Samsung? Model Galaxy A52 5G locked to O2
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New contract advice
Hi all. Just after some advice currently have an iphone 13. Handset now paid. Just on a sim only for 25 month until July i have a blue light card and O2 have offered me £38 month for iphone 16 or do i just go to iphone 15?
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Lebara and Live Voicemail
Just wondering if anyone on Lebara can confirm if they provide live voicemail on iPhones? I know this a new feature from iOS 18+ updates but according to Apple not all networks can provide this, even though it is not a specific network feature (like visual voicemail for example). Would happily have the Vodafone network but…
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Is there a PAYG (Pay As You Go) backup SIM that does not require any ongoing top-ups?
Despite reading MSE and researching online, I haven't been
able to find a Pay As You Go (PAYG) secondary or backup SIM that doesn't
require ongoing top-ups. I understand that networks need to make a profit and
fund their infrastructure. My phone supports dual-SIM capability, and I like having an
extra network as a backup…
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Millions of EE, O2, Three and Vodafone mobile users could get £1,000+ if new group legal claim wins
Millions of mobile users could get £1,000-plus payouts if a new group legal claim succeeds. Plans are afoot to take the four biggest mobile operators – EE, O2, Three and Vodafone – to court for overcharging customers. It's early days and nothing is guaranteed, but here's the current state of play... Read the full story:…
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Cheapest unlimited or nearly mobile data plans?
I don't feel like I want to commit to a 12 month contract at this stage so I guess suggestions payg or rolling monthly offers. I see smarty have one, which is monthly, for £20 per month. Is that the best offer around?
