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O2 breach of contract?
Hello I really need some help/advise as I do t know which way to turn. First for months I was receiving bills from o2 that I didn’t owe. One after another would come through after I had paid my bill. At some points my account would even end up in collections. This would happen months after month and every month I would…
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Connection problem between asda mobile and Lebara
Hi A relative has a smart phone on ASDA mobile and has trouble at times getting through to me and my wife, who are both on Lebara mobile. He just gets the message phone unavailable and it goes to voicemail. Likewise at times we get the same result when calling him with it going to his voicemail. On other occasions we can…
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Wotcha
I recently went online to check a number for possible Spam and spotted an Ad' for 'Wotcha'. Apparently this is a free Ap' for mobiles to check for scam/spam calls. Anyone had any knowledge of this system ? Thanks
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2g is going
I have a NUU SX6mini with a Smarty Sim. Smarty (who use 3 network) have advised that my phone may not work when 2g is shut down over the next few weeks. In the on phone options it does say "Use 4g where available" and this is selected. Is that true and if yes - what facilities are still usable on the phone.
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iPhone 15 pro contract price vs 16 pro
My old iPhone SE has finally given up the ghost. I’m currently on a sim only deal from Voxi for £10 for 50gb or so. I’m looking at buying a new phone. Obviously the iPhone 16 is due to be released early September. Does anyone know if the current contract prices for the 15 are discounted? I’m happy with the 15, but don’t…
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What happens when you use all your data bundle - Lebara Sim Only
Hi, Just wondering if anyone on here can advise on the following. My young daughter has a 30day plan with Lebara which has 5gb data usage included. Last week she has been away and had must have come up to the 5gb limit as she got a couple of text from Lebara saying she was approaching 5gb usage, then another saying…
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MSE blagged Lebara Deal- Purchased the deal but am being charged the non-discounted price
Hi All, I opted for a Lebara SIM only deal - £7.90 pcm, with 1st 6-months @ £1.00. I purchased via the MSE site, that fwds you onto the Lebara site. I was charged £7.90 for month 1, when I expected to be charged the MSE blagged rate of £1 in month 1. I didnt give it too much thought, thinking lets see what the auto renew…
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SIM only plans with EU roaming: Co-op vs Lyca vs Lebara
I have an O2 SIM-only plan which is coming to an end. I would like another SIM only plan with EU roaming. I'd rather switch to another network, as the O2 signal isn't great (even in central London, the O2 signal is always worse than on my EE work phone or my partner's Vodafone). I have narrowed it down to: * Co-op mobile:…
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Vodafone to 3rd party Vodafone provider, can't port my number?
Hi there, My current contract with VF ends next month, they can't/won't match an online deal I have found with Fonehouse, still on the VF network. They are saying I won't be able to port my old number over as it can't be done from VF to a 3rd party provider. Is this accurate? I have ported from different networks in the…
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O2 have ruined my credit file
In October 2023, I received an O2 pay-monthly SIM card from Virgin Media (VM) after my VM broadband installation was delayed. By the time said O2 SIM arrived in the post, my broadband was installed so I called up O2 to cancel the SIM, and thought nothing else of it. Fast-forward to January, I apply for a credit product and…
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Three - Go Roam Around the World?
Have googled but is it really true that Three Go Roam Around the World doesn't include Europe? DD1 and fam have this on their business contract
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VOXI PIXEL 8 DEAL..... WARNING
I have just bought a Pixel 8 on a month by month contract... good deal £430 BUT...... their website pixel 8 page at the bottom says there is a deal where google will give free buds or watch..... I contacted google who said Voxi was not an approved supplier and the buds or phone will not be supplied.... Onlin chat with…
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MSE sim-only deals do not work for new numbers
I want to get a SIM contract for my son for the first time. I have picked an O2 deal from MSE and when I go through to O2 I select "add a new mobile number to my existing O2". This adds the deal to my basket but when I check out it insists that I enter the mobile number - which doesn't exist yet. I have gone through O2…
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Buy refurbished phone
Does anyone have any advice on the best place to buy a re-furbished SIM free unlocked smart phone? I like Samsung and would like "like new" with no contract.
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Telenor maritime charges
Hi all, Was wondering if anyone has any experience with telenor maritime charges? My daughter managed to switch off airplane mode whilst out at sea a week ago, we're fairly sure her activity was only watching downloaded Netflix shows, but was curious to see if people have had charges before, and how long did it take to…
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Samsung S24 plus: buying from Samsung.com UK or Amazon UK
Hi all I would be grateful for some advice please. I am replacing my old Samsung S8 and I am tempted by the new
S24 plus. I have read online that the processor varies based on where
its brought and the best processor in Snapdragon (US, Canada, Taiwan) compared to
Exynos 2400 (UK and Europe). Looking at where to buy…
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Samsung S25 Ultra - best time of the year to buy their latest phones
I'm interested in buying the S25 ultra which will be out early next year. I tend to buy phones outright which isn't cheap. I'll be using a trade in which will give £300 off. Based on history is it better to buy it on pre launch and get the bundles or wait for Easter etc. Thanks
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Need a basic service
Have just retired, and use whatsapp a lot, rarely use calls. Does any of the networks have a UK call centre? I live in a town so reception is generally fine. Looking for say £ per mont5th direct debit, for simplicity. any suggestions pls? I think 3 is call centre (i find the lack of understanding "irritable" at best.
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Tesco mobile , no service after moving from pay as you go -to pay monthly
I have been with tesco mobile for many years after my pay monthly contract ended and due to personal reasons I move to a pay as you go sim , after a few years I decided to go back to pay monthly, I took out a new contract using the on line chat and was asure my number would be transferred over to the new phone after I…
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Best provider for making calls to Jersey
My 86-year-old Mum likes to call a friend in Jersey now and again. She uses a 'thick' phone as she doesn't understand how to use apps and the like. She doesn't even know how to text, bless her. Like many others it seems, O2 class calls to Jersey as 'International' and sting her for 55p per minute. Outrageous if you ask me.…
