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More trouble with Lebara (or more probably Vodafone)
We have a Lebara SIM and till end of June or so this worked... coverage wasn't great but we normally got through (this is calls only). Since about two weeks though we can't get service. Very occasionally, when upstairs near a window, we do get a connection, but this breaks off quickly. Outdoors, either side of the house,…
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basic pay as you go phone?
hi all, how hard is it to switch a EE pay as you go bundle sim to a "standard sim"(?). i've read you can just text STOP PACK to 150 before you 1st top-up and that will work? i only ask because my old 3g EE PAYG is getting switched off and i need a replacement. - i mainly use my mobile for 2fa and to receive the odd phone…
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Any mobile data offers which are better price than £5 per 5GB buuut on pay as you go?
I guess for contracts there are other offers but for now I want to buy data on a pay as you go basis as I am not using the mobile all the time, only on occasion. Have had a bad time with rwgmobile even though they offer the best price that I have found so far. Constant service issues and non existent support to resolve the…
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Rwgmobile are appalling, recommendations for sporadic payg but mostly for mobile data?
Looking at the trustpilot score for them it seems others are finding the same. I got one or two replies from rwgmobile now they seem to have dried up completely on the customer service front. I wanted a refund for an error I made on checkout where I put in the wrong number by one digit. I have been trying for over a month…
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Asda mobile
Recently sent a bulk text to some volunteers within my church group. Not long after I received a message to say I had exceeded the number of daily text messages. Fair enough, didn’t realise that was a thing. However I have received a text telling me my number will be disconnected due to breaching Asda mobile T&C’s. And to…
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Moving to android when have ipad/apple tags/apple watch etc
My iphone 13 mini is starting to play up and I really don't want to pay silly apple prices for a new phone. I can get a decent pixel for much less money - but currently as well as phone have an apple watch (which I know will go dumb without an iphone) many of mine and kids possessions tracked with apple air tags. How much…
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EE Faulty Handset Problems
I bought a new Samsung handset as part of a contract through EE online about 6 weeks ago and it has developed a screen fault (manufacturing fault, not accidental damage), however, on contacting EE both over the phone and instore, they have not been willing to offer me a replacement handset in a way that also allows me to…
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There must be SOMEONE better than 02!
I have been a customer of O2 for well over 20 years and just cannot believe the depths to which it has sunk recently. I have (had) for telephone numbers with them for four varying reasons. Recently upgraded to iPhone 15 pro plus and decided that dual sims would be the way to go. It will be too lengthy to go into detail…
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Just remind me the best way to PAC from O2 to Lebara
O2 contract has passed it's minimum termLatest reply from 65075 says I need to pay 1p early termination fees!!!I have the Lebara sim in the second slot on my Moto G What next?
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Problem getting sim replaced
People I call say they can't hear me clearly. Samsung said: clean the sim. Did that, still the same. Samsung said: replace the sim. But Smarty say they'll suspend the service when I order a replacement, and restore it when I get the new sim and register it, whatever. The suspension is highly inconvenient. Any thoughts?
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£1500 mobile bill with o2
Back in December 2023, a relative's mobile bill went from £20 to £1520. After investigation with o2, it appeared that two four-hour phone calls were made to Sri Lanka within one minute of each other around midnight. No one could explain how this could possibly have happened, then the owner of the phone started to get calls…
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o2 Customer Service.
Just a quick one. Don't know who is supposed to be running o2 mobile but it reminds me of the current tale of woe that has beset Post Office and Paula Vennells and her cohorts. Suffice to say that I've had enough of their dreadful response when you contact them. Whether or not you're happy to deal with Indian based…
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Dealing with Three Network
Hi everyone I need your help please, about three months ago, I contacted Three Network to request the early termination of my two SIM-only contracts due to their poor network coverage in my house. After explaining the situation, Three Network agreed to let me leave without incurring any early termination fees. However, I…
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Offers from pay monthly VOXI,SMARTY etc to rejoin
Hi all I am going to transfer to VOXI from EE at the end of December. If I get a basic VOXI monthly SIM now for a couple of months, what are the chances of getting a come back offer for the end of the year! I got an offer from Smarty after about three months of cancelling, and then a fantastic data only offer about a year…
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iPhone battery - apple or market?
iPhone SE second generation, a few years old now and the battery health is down 77%. Local chap with a good reputation wants 30 quid for a new battery, Apple want 65. I know that in the past apple have had issues with non-authorised repairs and it has impacted on the use of the phone. False economy or money saving to go…
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Phone stuck on restart loop
Hello all, I hope someone can assist. My phone is a Moto G7 Power. The phone was working as normal this morning. I went out at half 8 and got back around 10. The phone was left on the side at home. I returned and the phone was dropped signal and then switched itself off while playing back a voice message twice. I checked…
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Tesco Rocket Packs - Anything better?
I have a 2nd phone which I only want to use for Internet and Whatsapp 2 or 3GB is ample, very rarely (if ever text), only want phone so it has a number for incoming and verification. I've seen the Tesco Mobile Rocket Packs at £7.50 a month whch looks ideal data wise, but is still over the top for minutes and texts (500…
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Strikethrough on Galaxy calendar
I have the calandar that comes as standard with Galaxy phones. The icon is blue and it has a lower case 'a' on it. I'm trying to work out how to strike through an entry that has been cancelled rather than deleting it. It's my private phone and nobody else has access to my calendar. I know that this can be done as I had two…
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EE cancel without charge and keep handset
i got a message from EE stating the following Hello from EEOn 11/2023, you took a new contract from us, we weren't able to supply your Contract Summary & Pre-Contract Information documents. These documents include details on your purchased product, plan, and other relevant information.This was due to an issue on our side…
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EE cancel without charge
I'd recommend anyone on EE to check their messages as I got one which meant I could cancel my sim only contract early without charge so i've gone from £30 per month to £15 per month with £75 cash back with Three. I've copied over the general gist of the message as I can't see anyone mentioning this on the forum and I can't…
