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Ethical Dilemma
Ethically the promoting of Lebara Sim Only Deals on the MSE website for me is a questionable practice I have seen Mr Lewis criticising the government for not helping vulnerable members of society. Yet your the site is promoting various deals provided by a company that is evading VAT in the ukI believe the government have…
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Recycled Mobile Phone Number
I just wanted to pop a warning to everyone changing their number. 5 months ago my son got a new phone and with that a new number with Sky. Since then he's had so many messages for the previous owner of the number. * Solicitors to who this man owes money to * Debt collection agencies (around 4 or 5 of them) * Umbrella…
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Buying a cheap first SIM for a child - parental locks on Lyca or Lebara?
Buying a dirt-cheap SIM for my 11 year old and the deals from Lyca and Lebara fit my budget But, I also want to be able to control his usage and what he sees online - usual parental lock stuff. However, really struggling to find anything on their respective websites about parental controls, and nothing via search. Anyone…
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EE mobile account access fault (Unresolved)
I moved over to EE from Plusnet a couple of months ago (sim only). In that time, I've never been able to access my EE account, despite numerous communications with EE support and an escalation to the 'specialist technical team'. I'd be interested to know if anyone else has had this problem or experienced EE's inability to…
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Tesco Mobile won't let me pay the bill!
Bizarre situation. I opened an account with Lebara, then moved my Tesco Mobile number to Lebara, using the Ofcom system where you get a PAC code from original supplier and pass it to new supplier. All fine, but the moment my SIM card with Lebara went live (and Tesco SIM stopped working), I noticed that my online Tesco…
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EE Overselling Contract Issue
Hi all, An elderly family member has been oversold a mobile phone contract which is due to expire in 7 months time. I would estimate they use 5GB of data per month but they were up-sold a contract in the store for 164GB!! They do not understand data allowances or requirements so as a long term EE customer, relied on EE to…
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Second pay as you go esim
Due to all the 3g networks being switched off in my area (and no 5g plans in place to replace it), I now have lots of network drop outs, where areas have no coverage whatsoever (where it used to fall back to 3g). As a result, I am thinking of getting a second SIM on a different network. What I am hoping someone sells, and…
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Lebara T&Cs, roaming
We have a couple Lebara SIMs in the family and I was asked about the roaming conditions. So I went to the Lebara website (https://www.lebara.co.uk/en/terms-and-conditions.html ) and checked all files linked there. There are a few paragraphs/conditions dealing with roaming which I read but nothing about any restrictions re…
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Can I buy a new locked phone, unlock and cancel network contract directly?
Hi, I'd appreciate advice about whether it's permitted to buy a locked phone and then immediately unlock it, cancel the network contract and put in my own sim that is on a contract? The phone I have in mind is this from giff gaff: https://www.giffgaff.com/mobile-phones/apple/iphone-se-2020/new I am thinking to choose the…
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comparing phone sim plans
I'm currently using Giff Gaff which is great for convenience as I can cancel anytime but the signal is rubbish. Is it worth going with EE or vodafone? Think with Vodafone you can do either a 30 day rolling or 12 months on the talkmobile network- 2Gb data one on 30 days is £5.95. Is it easy to use like Giff Gaff? 30Gb data…
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Exiting an O2 mobile contract safely
Would welcome advice on how to deal with O2 in closing my contract without paying what seems like excess amount?. I had a phone on an O2 36m contract ending March 2024, the 'pay monthly' 24m contract already expired. Decided to exit the phone contract earlier and get a new phone when the cracked screen on original started…
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Best deal iPhone 14 - iD Mobile taking orders then they disappear 🤔
Hi all has anyone tried buying an iPhone 15 from the article’s top-listed for that model iD Mobile? I placed an order for one on their site, got the order number flashed up on the screen. But then…no confirmation email and no money taken after 2 days. So repeated whole process, hoping I wasn’t now ordering 2….same thing…
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Scam "EE" text
I've just had a scam text from "EE" saying my payment had failed to process. As usual, never click/tap on a link in a text or email! (I thought it might be more focused to post this in the mobiles thread than in general warnings.)
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O2 Travel Bolt on
I have a 0 cap and international call ban set on my phone, Whilst on holiday I was charged 6 times (£36) travel bolt on because someone called me and left a voicemail. On my return I called to complain, firstly every time the customer service did not understand my complaint, they just passed me to another, it happened 4…
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RWG 5 year 100MB SIM
£12.99 for a SIM which offers 100MB per month for the next 60 months. That's just shy of 22p per month. Useful for someone perhaps. https://www.rwgmobile.wales/webshop/buy-forget/5-year-sim-data-only-100mb-per-month/
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Getting best price on Galaxy S23 256GB
Hi all, The Black Friday and Cyber Monday offers turned out a bit disappointing so am considering the Three deal with 100gb data totalling £689 which is cheaper than buying the phone outright (how do they do it?). I'm on rolling Sim Only with EE paying £12.49 a month which I'm happy with. I don't fancy a bigger phone (e.g.…
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Mylebara password reset
Hi I've got an MSE Lebara sim deal but not yet activated it. I can't remember the password I set up for the account (I know what a numpty). I was going to reset it but it's asking for a pin. Is this the SIM pin? If so I don't see how it can be tied to the account until activation. I think my best bet is to wait until…
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onecom - are they dodgy
I have 3 x phones for my business, all on sim only month by month tariffs with EE. Total cost is about £50 a month. I got a call from onecom a few days ago and they have offered me a 3 year contract with unlimited everything, on the vodafone network at £40 a month total cost. This includes a discount of £77 which will end…
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In Germany for 3-4 months; Strict application of free EU roaming policies?
An acquaintance will be in Germany 3+ months, and although she has previously used a local sim it appears that there are now hurdles over topups which she finds difficult to handle. She has no need of data, just calls and sms, so there are lots of potential EU inclusive roaming possibilities to choose from including her…
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Chase bank notifications when abroad
When I spend on my Chase card I get a notification message saying what's been spent. Very useful. However I'm going to be abroad in a zone 4 country where receiving SMS messages are charged for. Are the spend notifications sent as SMS if so how can I avoid getting charged for these notifications? I have searched around the…