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Vodafone Veryme rewards not showing (+ landline port in issue)

Dragonflew1010 Posts: 23 Forumite

29 April at 3:07PM in Mobiles

Speaking to them is not helping so far. Got a new sim mid april and asked to get it merged as well as complete a port-in which were done after numerous calls / chats but i still don't have access to Veryme rewards. I'm wasting my time chasing meagre rewards but vodafone hasn't been that helpful regarding this. Anyone had a similar issue? I've been told the request to the Vodafone App team has been sent and to wait 5 working days but no confirmation by email so i don't know if they are lying just like how i was told refreshing / updating the app would work.

Another issue is with landline. I was told i could port my old number over (which i didn't have for 18 months so it was simply to try my luck and apparently it was available) but the form is still open and the port in should've completed on the 28th. I don't know, again, if they are lying or not.

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Vodafone Veryme rewards not showing (+ landline port in issue)

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