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Smart cellular.co.uk

DO NOT TRUST!

I recently sent my iPhone 15 Pro to this company as they valued it at £795. On receipt a confirmation email confirming that they had received the device and they were going to classified it as brand new! I do look after my devices, but I did reply reminding them that the phone is twelve months old, as per the valuation submission.

They are now claiming that it has scratches and have offered £320! So I have asked them to return it to me.

The photos show my phone being packed ready to send to them and as you can see it is in perfect condition. I can only warn you not to trust these people and sell elsewhere, they are scammers!

Comments

  • Emjjj94
    Emjjj94 Posts: 15 Forumite
    Seventh Anniversary First Post Name Dropper
    As OP says, avoid Smart Cellular at all costs.

    I’m on day 15 of trying to get my phone back from them after having my original offer of £160 downgraded to £5.
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