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O2 price rise and changing contracts

Hi all, just wondering for a bit of advice.

I’m with O2 at the minute and with the prices rise looking to cut my bill, also my contract ends in January so would’ve moved anyways.

with my contract ending in Jan and being able to move now penalty free, is it just a simple case of texting another provider and letting them deal with it or do I need to ring O2 and inform them I’m leaving?

Also if I did just go through the other mobile network, would my device still be monthly payments with O2 or would that be paid off as a one off payment, which would be in the hundreds as their is still a year left on that contract?

thanks for any advice

Comments

  • GrumpyDil
    GrumpyDil Posts: 2,128 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Look for Martin's BBC show as he discussed that there but the implication was that O2's stance was device contracts would have to be settled in full, which makes a bit of a mockery of being able to leave early 
  • 35har1old
    35har1old Posts: 2,116 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 1 November at 8:53PM
    GrumpyDil said:
    Look for Martin's BBC show as he discussed that there but the implication was that O2's stance was device contracts would have to be settled in full, which makes a bit of a mockery of being able to leave early 
    Doesn't say that in  the email informing you of the new price
    You have a choice to continue paying monthly or paying in full
  • Sachakins
    Sachakins Posts: 13 Forumite
    Seventh Anniversary 10 Posts
    The email from o2 specifically says airtime plans, so as handset contract is not part of airtime plan, it's a separate contract, so you need to ask o2 if and how you can end handset contract and what the charges you will incur for ending handset contract.

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