Anyone use Sky mobile know what language they speak?

Gobsh

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

born_again

Are you sure you have set the sim to use WiFi & not just mobile data?

I would expect support to talk English.

Gobsh

Nobody using Sky mobile?
Looks like I'll need to switch again

tinker411

Gobsh said:

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

You've just switched but already have 1.4GB in your piggybank?

Anyway, going by what you've put above you have 0.5GB mobile data left - that'll be why you got a text.

JSmithy45AD

tinker411 said:

Gobsh said:

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

You've just switched but already have 1.4GB in your piggybank?

Anyway, going by what you've put above you have 0.5GB mobile data left - that'll be why you got a text.

Yes, from memory they give you a heads up, I never had an issue rolling over data.

You're right about having data in the piggybank too, that makes it look they've had it for longer than they think. Which means they're in a 2 year contract? So good luck on changing suppliers.

XzavierWalnut

I have had the same plan for about 9 months and have never had a problem rolling the data.
Currently have 100gb to roll over with 2 sims.

Gobsh

Do you have to do anything to roll the data over, or does it automatically use it when your monthly allowance runs out?

XzavierWalnut said:

I have had the same plan for about 9 months and have never had a problem rolling the data.
Currently have 100gb to roll over with 2 sims.

tinker411

JSmithy45AD said:

tinker411 said:

Gobsh said:

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

You've just switched but already have 1.4GB in your piggybank?

Anyway, going by what you've put above you have 0.5GB mobile data left - that'll be why you got a text.

Yes, from memory they give you a heads up, I never had an issue rolling over data.

They do indeed, and are pretty good about it. Likewise I've never had any issue rolling piggybank data.

JSmithy45AD said:

tinker411 said:

Gobsh said:

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

You've just switched but already have 1.4GB in your piggybank?

Anyway, going by what you've put above you have 0.5GB mobile data left - that'll be why you got a text.

You're right about having data in the piggybank too, that makes it look they've had it for longer than they think. Which means they're in a 2 year contract? So good luck on changing suppliers.

I notice OP said they're on the 3GB plan, so it's either they've had it longer than they think or are using more mobile data than they'd expect (unlikely to be both). 

That being said, all Sky Mobile sims are 12 month contracts, handset or not, so it's always worth checking how much it would cost to change sim supplier early (text INFO to 85075 for this as I recall).

Abbafan1972

We are all on Sky mobile here (4 of us) and we never have a problem with rolling data over. 

I work from home, so most of the time I am connected to WiFi. I just have a low data plan and roll over some if I need it. 

JSmithy45AD

tinker411 said:

JSmithy45AD said:

tinker411 said:

Gobsh said:

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

You've just switched but already have 1.4GB in your piggybank?

Anyway, going by what you've put above you have 0.5GB mobile data left - that'll be why you got a text.

Yes, from memory they give you a heads up, I never had an issue rolling over data.

They do indeed, and are pretty good about it. Likewise I've never had any issue rolling piggybank data.

JSmithy45AD said:

tinker411 said:

Gobsh said:

I just switched to Sky on 3GB month which ive never used before because i work from home on wifi 99% of my time
Just had a msg that Ive nearly used all my data??
It has a rolling data plan
My plan says I have 0.5 gb left
Also say I have "Piggybank data 1.4GB saved"
I tried "Roll Data" button but it asks me to change tarrif?????????
Am I out of data or not?

Anyone use Sky mobile know what language they speak?

You've just switched but already have 1.4GB in your piggybank?

Anyway, going by what you've put above you have 0.5GB mobile data left - that'll be why you got a text.

You're right about having data in the piggybank too, that makes it look they've had it for longer than they think. Which means they're in a 2 year contract? So good luck on changing suppliers.

I notice OP said they're on the 3GB plan, so it's either they've had it longer than they think or are using more mobile data than they'd expect (unlikely to be both). 

That being said, all Sky Mobile sims are 12 month contracts, handset or not, so it's always worth checking how much it would cost to change sim supplier early (text INFO to 85075 for this as I recall).

Ahh, so they are only 12 months, could have sworn it was the same 24 month contracts as the TV & BB deals.

Gobsh

Do you have to do anything to roll the data over, or does it automatically use it when your monthly allowance runs out?