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Mobile phone repair
I have an iPhone with EE and the camera stopped working the other day. I took it into EE and as the phone is over 2 years old they said they will ’step up’ and send it to their independent repairs company and get it repaired for me. Anyway they’ve come back saying that the phone has been opened and there are none genuine…
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Porting number TO Lyca (TWICE)
I took out a 12 month Lyca sim only contract and ported over my previous number from SKY mobile with no issues. Getting towards the end of my 14 day cooling off period I wanted to port over a different number from Vodafone to use instead of my SKY mobile number, I kept trying to do it on their website and it kept returning…
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Is vodafone in the wrong
Hi can someone help me i would like to know if vodafone can/is aloud to suspended my service because on the 15th April they did this as they wanted me to pay out of plan charges wich was charge to bill service and nothing to do with calls,text or minutes the amount was stated on my bill to be payed on the 17th of may and…
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Pixel trade in..
Had an email from Google, offering a trade in for my old pixel 4a model. The estimate is £215 (depending on condition). So I could trade it in for, say, the 9a (priced at £499) and therefore pay just £284 for a new phone. However, my phone is one of those affected by the battery/software fiasco. They don't say whether that…
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Lebara 35GB monthly data SUM MSE blagged
My wife and I are both with Lebara on a 5GB contract and we run out of data every month before the renewal date. This MSE blagged offer of 35GB for £3.30PM for the first year and £7.90 thereafter would be ideal for us. I did an online chat with Lebara and they would not answer whether I could move to this deal (and even…
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Whatsapp no longer compatible with iPhone 6 - how to get around it?
Hi, I am not keen on buying a £400+ new iPhone 13 to 16 just to get Whatsapp now it's no longer compatible with my iPhone 6. My hope was to access Whatsapp via the desktop app instead. This was working for a couple of days after Whatsapp stopped working on my phone, but now the desktop app is asking me to 'login' which…
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Cant get Microsoft Teams on smartphone?
Hi,I can do Teams calls on my laptop, but dont seem to be able to download teams to my smartphone.Do you know how i can get on my teams account on my smartphone?(so i can do teams calls with video) (I have only just started using a smartphone)
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Talk Home end Penny Pro PAYG, now £5 every 30 days
Talk Home's Penny Pro PAYG deal worked very well for me as an occasional phone user. Now out of the blue they have introduced a £5 every 30 days top up requirement, whether the phone is used or not (or just for a few minutes. This is not PAYG, you pay whether you go (call) or not. Furthermore, there is no way in a typical…
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Wish to but smartphone for Teams video calls
Hi, I never needed a smartphone, as i always use my laptop, but now i often need to do Teams video calls when i'm out on the road, so now need a smartphone. Do you know the cheapest one that could do a Teams video call? Also, when you look through a list of mobile phones for sale on the web, how do you know which are…
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New guide: Buying your child their first phone - mobile phones for kids
Hi all, We have new Buying your child their first phone guide, and we'd love to hear your feedback. If you haven’t already, join the forum to reply. Thanks for your help, MSE Chris
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Deal expiry date versus activation date
I ordered an MSE Lebara SIM for a 10gb deal for £1.10 for 8 months. The offer expires after 11.59pm on 2nd May. Does that mean as long as I receive the new Lebara SIM before 2nd May, which I have, I can activate it after 2nd May and still get the deal? I am doing the 'port dance', and my current Lebara number should port…
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Standard PAYG SIM Advice Please
Hello!I needed a secondary SIM and so eventually I decided to go with giffgaff. This is on pure PAYG with top up by voucher but the issue is that they don't give missed calls notifications!! (yes, how very 19th century but this is across the board). This is causing me major problems to say the least and so I'm now having…
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Three Payg Sim and data connection issues
Am helping someone elderly who has an LG Phone with 4G support and all of a sudden phone stop connecting to data since the last 2-3 weeks, calls and text are still working good. Data was working before, tried resetting network settings, mobile network connectivity settings, APN etc. No avail. Today I tried connecting by…
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MSE O2 Sim only deal is classic plan and so you only receive the double data volt benefit
The MSE O2 Sim only deal is a O2 classic plan, which only entitles you to VOLT double data if you are also a virgin media customer. You only get VOLT Travel Inclusive benefits if you purchase an O2 Plus or Ultimate Sim only. My question is has anybody been able to upgrade the O2 sim to plus or ultimate after the initial…
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MSE Vodafone Deal Currys voucher tip
Apologies if this has already been posted but it seemed to be an accidental discovery which I thought I'd share. I used MSE to find a suitable SIM only deal with Vodafone a couple of months ago and got a £50 Currys voucher. It was only valid for six months so I thought I'd take a look it the Currys website to see what I…
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Talk Home verification emails not arriving
I tried signing up with Talk Home recently, the email verification email never arrived. Turns out it's due to an email DNS configuration error on their end, so my email system was rightly rejecting the emails: https://mxtoolbox.com/SuperTool.aspx?action=spf:talk-home.com:84.233.252.195 If you are having trouble getting…
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Whatsapp notification
A few weeks ago my WhatsApp stopped showing that I had an unread message next to the icon on my phone. (Hope that makes sense!) Has anyone any idea how to resolve this. Thanks
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Upgrade O2 SIm only via MSE Best O2 SIM
Hello.. Just wondering if anyone else has issue upgrading the O2 SIM through MSE O2 Sim only link? I tried to upgrade the SIM to a better tariff after the massive annual mobile price hike a few days ago. When I last done this a few months ago, if I click through the link, I have an option to upgrade by current O2 SIM and…
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whatapp no longer able to use
WhatsApp no longer able to use on my iPhone 6 asking me to update WhatsApp I'm unable to update as the iOS version is not supported. i wanted to transfer all my data on to a newer iPhone only issue is i never backed up the data and the WhatsApp. Is it possible to transfer all data using the QR code by paring both old and…
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Sim only deals
I'm with ID mobile at the moment.MSE have some good deals better than what I have, I pay £7 per month for 15gb data unlimited text & mins. I think these deals on MSE are for newbies only as ID don't offer these deals directly. Does anyone know if I am allowed to change to another provider for a month then return to ID…
