-
Is Vodafone misleading customers about switching?
I was told by Vodafone that if I switched to the much less expensive Lebara- which uses the same network - my data speeds would be in the 'slow lane', call quality would be worse and customer service abysmal. There was a risk also that I would lose the number I've had for 26 years in the porting process, she said. Really?…
-
Angry with Vodafone
I have spent HOURS Tobi chat and talking to over 6 people, repeating the same problem. Groundhog Day. I an account I cannot log into, I have 2 plans and cannot see or manage one of them which expired jan 2024. I cannot get a PAC code by any means, I cannot get a low cost Basic plan as this for new customers only without…
-
EE £300 to switch??
EE £300 to switch?? Sounds like you could get a phone on contract upto £300 and then just switch to EE. Unless I'm missing something
-
Can I cancel my business mobile phone contract
I need to cancel my business mobile phone contract I’m within the 14 days cooling off period and I am a sole trader how or can I do this
-
smarty mobile
I was on smarty mobile already was happy so I decided to bring my other SIM from three net work to smarty.i tried to get a SIM from smarty and I tried to use my registered email that I had with smarty.but didn't work.i sent pac details from three net work.i wanted to keep number spoke to advisor he sent link I pressed .It…
-
Lebara auto-renew from balance
I have ordered and received the Lebara £0.80 for 9 months then £5.90 per month offer SIM. Registered the SIM today. I am about to make a top-up. Does anyone know, if I top-up £5.00, when it comes to auto-renewal in 30 days, is the £0.80 charged from my debit card or would it be charged from any balance on my Lebara account…
-
How old is your handset?
This question was discussed in 2006 and again in 2017, with answers ranging from, 'I change my handset every 2-3 months' to '10 years old and going strong'. How have things changed in 2023? Let us know: how old is the mobile handset you currently use? 🗣️📱
-
Asda Mobile, can't receive incoming calls
We are both with Asda. Both can't receive incoming calls but can make calls and send/received texts. On ringing Asda, they are able to ring us, so can't see a problem, but no one else can. They are investigating and ringing back later Any ideas??
-
Smarty and VAT receipts
I recently moved to Smarty from Three (after their feel at home now excludes EU and I spend a lot of time in the EU).However, I've just noticed they don't provide any kind of receipt.Upon searching on their website, I see this: https://help.smarty.co.uk/en/articles/1171295-vat-receipts-and-invoicesHowever, as they charge…
-
SIM only not so competitive - swapping to new SIM only deal w SAME PROVIDER
Hi everyone! So I'm currently with Lebara SIM only which was a good deal but now it's a year old, it's reverted to full price which is not as competitive as the new MSE blagged (C) deal from Lebara which is being advertised. Can I switch to this new SIM only MSE deal with Lebara and if so, when's the best time to do this…
-
Google Pixel4a software update email - a scam?
Hi. I have a google pixel4a phone and I received an email (from google) yesterday telling me that there will be an automatic software update in the next few days that will 'affect the overall performance and stability of its battery'. There are options to repair or refund (£50) had this or a discount on another google…
-
Sim or eSim
I'm thinking of changing my sim-only contract to iDMobile who have a good deal, and have a couple of questions. 1. They offer a choice of physical Sim or eSim. I've always used a physical one. What are the advantages and disadvantages of an eSim? 2. Any particular reason not to use iDMobile? The negatives I've seen on this…
-
Lebara WIFI calling - warning
We recently signed up for the cheap Lebara sim-only deal on the back of the information sent out on the MSE weekly e-mail. As we live in a rural area and have no mobile signal in the house, it's imporatant for us to have wi-fi calling so that we can make and receive calls at home. We had this facility with our previous…
-
Vodafone PAYG1 is now PAYG £2 - Rip-off
I wonder how many people on PAYG1 haven't be informed that it all changed on the 11th December! Some of us are used to getting "promotional" texts for Big Value bundles, but if you're a low user you probably, like me, ignore them until such time as you know you're going to want 30 days worth of use. Well I've had several…
-
Smarty promise of £50 amazon not received yet?
I signed up to he following deal Was wondering if anyone in my psotion that has received their voucher yet? Thanks
-
Avoid Lebara
I purchased a Lebara sim five weeks ago having seen it recommended on this site. I ported in my number from three immediately and have not been able to receive calls or texts other than from anyone on a Vodafone network which Lebara uses since then. I am able to make calls and access internet. I phone customer services…
-
Double porting to keep number with eSIM
I'm double-porting Lebara to Lebara (physical sims). I’ll be using a temporary eSIM to transfer my number to. Can I continue using my Lebara physical SIM until my number is ported to the eSIM?I'll then need to wait a day to request a pac from the eSIM. During this time, can I set up and use my new Lebara SIM until I can…
-
Lebara sim moneysupermarket and mse
I currently have a lebara sim, purchased through moneysupermarket.Is it possible to get another sim on one of the mse offers using the same email address.I'm not looking to port numbers
-
Looking for cheap SIM only for 82 year old Dad
Looking for a bit of advice from those more knowledgable... I need to get a reliable, cheap SIM with [ideally] unlimited minutes, some data and roaming for my 83 year old Dad who lives in Cornwall, 200 miles from me. Father might occasionally want to check bus times when out and about, or email a photo or two, but unlikely…
-
Lebara - What counts as a new customer?
Hello, I am looking to move from Virgin to Lebara, for 2 reasons: 1. The greed in their price hike and I am days away from the end of my 12 month contract. 2. I want to stay with Vodafone network. I was previously with Lebara 12 months ago. My question is, if I move over does anyone know if I will still be regarded as a…
