We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Angry with Vodafone
I have spent HOURS Tobi chat and talking to over 6 people, repeating the same problem. Groundhog Day. I an account I cannot log into, I have 2 plans and cannot see or manage one of them which expired jan 2024. I cannot get a PAC code by any means, I cannot get a low cost Basic plan as this for new customers only without losing my number. I have lost my tether and still have no solution. Stuck with Vodafone as I cannot change provider, stuck with a complaint and help system that does not help and is long winded. I even marked them zero every time and complained but no response. Arrrrghhhhh
0
Comments
-
Sounds like a pain.
I know you said "I cannot get a PAC code by any means" but what actually happens if you text PAC to 65075 from the phone number with the expired plan?0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.2K Work, Benefits & Business
- 600.9K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards