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Lebara auto-renew from balance

TopSaver1
TopSaver1 Posts: 5 Forumite
First Post
I have ordered and received the Lebara £0.80 for 9 months then £5.90 per month offer SIM.

Registered the SIM today. I am about to make a top-up.

Does anyone know, if I top-up £5.00, when it comes to auto-renewal in 30 days, is the £0.80 charged from my debit card or would it be charged from any balance on my Lebara account (if I have over £0.80)?

It's just that the terms say:

"1.3 Plans are subject to auto-renewal if you have sufficient credit. If you do not want your Plan to auto-renew, you need to unsubscribe by 6pm on the renewal day. You can opt out from the auto-renewal by texting the relevant opt-out keyword indicated in the corresponding table to 38885. Auto-renewal does not apply to apply to some Lebara Country Passes, see the corresponding table.".

and according to the terms, the auto-renewal will happen using sufficient credit on account (if I have sufficient credit).

Comments

  • Sam_666
    Sam_666 Posts: 115 Forumite
    100 Posts First Anniversary Name Dropper
    Charge always collected from card if auto-renew.
  • TopSaver1
    TopSaver1 Posts: 5 Forumite
    First Post
    Sam_666 said:
    Charge always collected from card if auto-renew.
    Terms say otherwise. Terms wrong!
  • Rodders53
    Rodders53 Posts: 2,596 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I got a "free" £10 credit when I took my Lebara 30 day sim out.

    Renewal has never been taken from that credit sum of money in all the years since.  Do not bother topping up unless you want to make chargeable calls to numbers that are not included.

    Sent my sparks some pic via MMS and those came out of that £10 credit.  Son's partner showed me how to set the phone to use free data instead.
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