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O2 have ruined my credit file
In October 2023, I received an O2 pay-monthly SIM card from Virgin Media (VM) after my VM broadband installation was delayed. By the time said O2 SIM arrived in the post, my broadband was installed so I called up O2 to cancel the SIM, and thought nothing else of it. Fast-forward to January, I apply for a credit product and…
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Three - Go Roam Around the World?
Have googled but is it really true that Three Go Roam Around the World doesn't include Europe? DD1 and fam have this on their business contract
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VOXI PIXEL 8 DEAL..... WARNING
I have just bought a Pixel 8 on a month by month contract... good deal £430 BUT...... their website pixel 8 page at the bottom says there is a deal where google will give free buds or watch..... I contacted google who said Voxi was not an approved supplier and the buds or phone will not be supplied.... Onlin chat with…
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MSE sim-only deals do not work for new numbers
I want to get a SIM contract for my son for the first time. I have picked an O2 deal from MSE and when I go through to O2 I select "add a new mobile number to my existing O2". This adds the deal to my basket but when I check out it insists that I enter the mobile number - which doesn't exist yet. I have gone through O2…
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Buy refurbished phone
Does anyone have any advice on the best place to buy a re-furbished SIM free unlocked smart phone? I like Samsung and would like "like new" with no contract.
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Telenor maritime charges
Hi all, Was wondering if anyone has any experience with telenor maritime charges? My daughter managed to switch off airplane mode whilst out at sea a week ago, we're fairly sure her activity was only watching downloaded Netflix shows, but was curious to see if people have had charges before, and how long did it take to…
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Samsung S24 plus: buying from Samsung.com UK or Amazon UK
Hi all I would be grateful for some advice please. I am replacing my old Samsung S8 and I am tempted by the new
S24 plus. I have read online that the processor varies based on where
its brought and the best processor in Snapdragon (US, Canada, Taiwan) compared to
Exynos 2400 (UK and Europe). Looking at where to buy…
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Samsung S25 Ultra - best time of the year to buy their latest phones
I'm interested in buying the S25 ultra which will be out early next year. I tend to buy phones outright which isn't cheap. I'll be using a trade in which will give £300 off. Based on history is it better to buy it on pre launch and get the bundles or wait for Easter etc. Thanks
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Need a basic service
Have just retired, and use whatsapp a lot, rarely use calls. Does any of the networks have a UK call centre? I live in a town so reception is generally fine. Looking for say £ per mont5th direct debit, for simplicity. any suggestions pls? I think 3 is call centre (i find the lack of understanding "irritable" at best.
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Tesco mobile , no service after moving from pay as you go -to pay monthly
I have been with tesco mobile for many years after my pay monthly contract ended and due to personal reasons I move to a pay as you go sim , after a few years I decided to go back to pay monthly, I took out a new contract using the on line chat and was asure my number would be transferred over to the new phone after I…
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Best provider for making calls to Jersey
My 86-year-old Mum likes to call a friend in Jersey now and again. She uses a 'thick' phone as she doesn't understand how to use apps and the like. She doesn't even know how to text, bless her. Like many others it seems, O2 class calls to Jersey as 'International' and sting her for 55p per minute. Outrageous if you ask me.…
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O2 have been taking £5 unauthorised direct debit from my 81 yo Dad for 15 months
I searched the forum to see if anyone else had already posted about this and the last post was in 2011 and has since been closed, but it looks like this practice is still ongoing. Judging by the Virgin Media Community Forum it isn't exactly uncommon either!…
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Breach of contract?
I recently undertook an upgrade on my phone. There was no early upgrade fee. However, I had to pay £160 for the new handset on the plan. I timed it, so the bill ended on the end of the current pay period for that month. The company didn't take the last direct debit from my account and took the monthly bill from the £160…
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Whats the best sim only offered by sky
hi all my sky sim only plan is up and normally offered 3g for £4.80 just wondered if anyone has got better deals with sky mobile or not thinking of moving to lebara as deals slightly cheaper and EU roaming which sky have stopped offering some time ago just wondered what peoples thoughts were and what deals some have got…
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Mobile calls to Spain
My partner's daughter is moving to Spain shortly. What is the cheapest way to phone her - when I call it will be using my Lebara sim only phone but am confused as to what Lebara mean by free roaming. Should I, for instance, be thinking about calling via a 3rd party app. I need to sort this pretty quickly as the daughter…
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No contract sims ?
Is there a sim that I can use on my backup phone that I hardly ever use that the credit doesn't expire ? I was surprised that last time I went to use it I found the provider had " stolen" all my credit , I'm not tech savvy so assumed my credit was mine, which used to be the case.
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Switching to RWG mobile?
Due to uncertainties with 1p mobile, I was thinking of moving to RWG. I looked for previous posts, and saw complaints about not receiving the sim, and poor customer service. I had a look on TrustPilot, and the reviews were mixed, many happy but also many very unhappy. I'm a very low usage customer, but would rely on…
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ASDA Mobile Connection Issues
Hi all, Ever since I switched to Asda mobile, I am unable to send/receive texts and calls from certain numbers & the phone constantly defaults to wificalls. Asda are claiming it’s a problem with my phone but a quick google suggests that Asda has connectivity problems to the EE network. Has anyone else dealt with this and…
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Buying phone for trade in
I am going to buy a Pixel 9 pro........ they are currently offering over £200 trade in. Unfortunately I don't have one of the phones on the list of eligible devices. The terms say the phone has to be working with no cracked screen. I was thinking of buying a used phone on Ebay for about £25 and using that for the trade…
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Changing mobile phone number
Hi Folks I am getting a new handset and phone number shortly. Apart from messaging all my contacts individually, is there a better/quicker way to tell everyone my new number? Thanks