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icloud 99p payment from phone no longer used since 2017 !!
I have had a 99p a month payment being taken for icloud storage from an old 02 phone since 2017!! I contacted o2 to try and get it stopped, but I don't know the phone number of this old phone, so they are saying there is nothing they can do!I asked if they could locate it via my email and maybe email me some kind of…
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Vodaphone now chasing via debt collectors for a debt I do not owe.
I had a Vodaphone contract that ended February this year. I gave notice on that contract and received a confirmation email that contract was ended on the contract end date and that I was actually owed money back. (Did not receive it) My phone number was then disconnected. I then took out another contract with Vodaphone…
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Tethering/mobile hotspot on ID Mobile?
Hi, is anybody using tethering/mobile hotspot on ID Mobile? I'm currently on Smarty but the deal is coming to an end and ID mobile is the next cheapest one for unlimited data (I'm using it instead of a home broadband as I often need a lot of data away from home and don't want to pay 2 internet bills - my usage is anywhere…
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Three voice and text issues 25th June
Three's voice service has been down for some users most of the day, and more recently text messaging has stopped working too (I was able to send and receive one earlier in the day but it's dead now). Some have reported data problems too, and I don't seem to have any data access on my phone (using SMARTY) but luckily my…
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Unknown brand mobile phone
https://amzn.eu/d/iYAofgkIs this OUKITEL phone any good - it appears to have a massive battery and is huge - I recently bought a DOOGEE tablet - which is excellent but don't know about the phone.. any advice ?
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Help with faulty phone/SIM/Can't get out of contract
I hope this is the right place to post this problem. I'm posting for a friend for reasons that will become obvious. He had a Samsung Galaxy S8+, which stopped working. He bought another identical one 3 weeks ago, and changed the SIM over to the new phone, but the new phone then developed the same fault as the old one. It…
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Three PAYG MBB Data Packs on what was a Data Reward SIM.
When Three stopped the Data Reward without notifying me of the changes, my complaint got me some decent credit and a 12m Data pack, the latter ran out last December. I only need to use Data on it very periodically, but when I do it's often larger amounts. Since the days of Data Reward, the Data Packs on Standard PAYG have…
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RWG Top UP Vouchers
Does anyone know if RWG top up vouchers still exist? Yesterday I tried to purchase one at a local CoOp which is a PayPoint location. They couldent find it listed on their system/ Maybe its listed under a different name perhaps? RWG's website still list the option. I know I can top up online but thought I'd try the voucher…
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Data in Europe
Any good deals for data use in Europe? I intend doing 4-6 week trips in Europe, mainly Spain / France, with a caravan, but getting decent amounts of data is a pain. Our mobiles are on Vodafone, which on the roaming package limits us to 25GB. We have a 4g router using Smarty which limits us to 12GB. They give an additional…
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How to choose a new mobile phone
Hi all My mobile (Google pixel 4a) is on the way out & I need to get a new one. I have a SIM only contract with EE that expires in September (£9 pm). I looked at upgrading with another Google Pixel. I'm happy to pay monthly for the phone but I'm not 'allowed' to keep my £9 SIM contact & am offered a deal I don't want. I'm…
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Sim help!
Help! I have just changed my sim from one network to another and the new provider has changed my telephone number even though I asked to keep old one. They said "We issue each and every contract a new system generated number. The port in takes 24 hours to complete depending on the date you select. You will retain the…
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Why can I now only send texts by 'RCS'?
My Motorola g32 has now decided to restrict my use of SMS. I have had to read up on this, and one aspect is that it apparently only uses data. However, switching off mobile data and re-launching the messaging app doesn't restore SMS. I have now stopped texting people and am resorting to email because I have no idea if they…
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Lyca mobile - unlimited call package. Can’t make calls
We have a Lyca Mobile PAYG contract for daughter who lives away from home. She has exceeded her data usage for the month, which is fine. However it seems to have blocked her making calls and sending texts too. The plan is for unlimited calls and texts. She doesn’t have access to make internet calls through WhatsApp and…
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Sim swap fraud growing beware. Nothing changed although massive increase of thefts reported
Monday my number was taken without consent from Lebara, I went through a strict security practice and they got it back,Where was that security when it was taken, I think it was still on their network. Yesterday it was taken again from Lebara although despite the adviser said extra security would be added. Still not got it…
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Smarty and 4G VoLTE Help
My wife has just moved to Smarty 30 day contract and been told she is
now setup, but she has no service. She contacted Smarty and they are
now saying it’s because her phone is not 4G VoLTE compatible. The
phone is a Samsung Galaxy A16 purchased new a few weeks ago. Can this
be true, it’s not as if its an old phone. She…
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What does cumulative mean on a Vodafone Spanish data sim bundle
Hi, We are going on holiday for two weeks and I want to buy a Vodafone data card/sim to make sure we have access to the web etc. On their website there is a package that is XXL 400gb but it says cumulative by it. Can someone out there tell us what that means please. Does it mean we actually have 400gb at our disposal or…
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Are new Sky Mobile SIM only contracts subject to an annual price rise?
Looking for SIM only options that use the O2 network and am trying to clarify whether Sky Mobile increase their price annually during a new contract. I know with other providers you either are shown a fixed price with no price rise (e.g. Lebara) or as per the new Ofcom regulations, get shown a contract price with set price…
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Email address for ID Mobile?
Does anyone have an email for ID mobile complaints? Because I've just spent the morning going around in circles with their online chat/complaints form and a refusal to help. Thanks
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Esim.. what are they and is it worth it
Can someone please explain what these are as I see it mentioned more and more. Also what phones have them, are there any older cheaper ones? I'm sure someone said pixel and iphones have had them for a while.
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UK number while in OZ(Australia)
Hi there , Live in Aus , but i need new UK number for 2fa etc, what is the cheapest and easiest way to get it? please advise. p.s is that right you cannot activate Uk Esim while abroad? Cheers Peace DT
