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UK SIM deactivated while overseas – can I get my old number back?
My roommate had a UK PAYG SIM, but he had to leave the UK for a few months due to health issues. During that time, he couldn’t keep track of his phone usage, and the service provider ended up deactivating and cancelling his SIM. Now he’s still abroad and trying to get the same number reactivated since it’s linked to his…
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LEBARA HELP
Hello to one and all After the antics of O2
and reading what Martin had to say about dumping them I took the
plunge and ported my number to Lebara I've had the same
number for many years and it's my number for all everyday activates
so I was a little bit concerned if something went wrong and I lost
the number, the process…
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Apple IPhone Account locked out.
I have a relative who has been locked out of her Apple iPhone account, to get it reinstated she has to provide a receipt of purchase which she has lost I’m afraid, can anyone give us some advice as Apple Support have not been at all helpful?!?!
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Switching out and back to Smarty for deal?
I've seen people talking about switching out of Lebara and back to keep getting the cheap 'new customer' deal, but has anyone done this with Smarty? I recently started one of their 'new customer' affiliate deals but thinking of changing to another one I've just found (which is actually a few quid more, so a win for them!).…
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ID MOBILE - Continue to take direct debits after contract ends
Hi, has anyone had experience of ID mobile continuing a contract after the fixed period had finished? I took a contract out on a phone that came with a data plan, but i never actually used the number. I kept a previous sim only number and used that instead. I was under the assumption that once the phone contract was paid…
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Suggestions on best approach for two accounts?
I have a 2y contract with EE which expires in March. I will not be renewing it, as I've had another account with EE for several years (and was an Orange customer long before that). That contract I wish to hang on to as it still includes EU roaming, fastest speeds and unlimited calls/texts. However, the cost has risen…
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Reality check. Which of 2 mobiles
I've been dithering and brain now going round in circles. I wanted a small light mobile. Calls and texts. Very occasional internet usage. PAYG. Apple mini £208 second hand Small and light as I want. Up to 5g Limited to istore for free apps star identification, bird song, bus arrival times. Can't listen to music on bus…
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Get a new phone they said, it'll be fun, they said!!!
So, finally decided to upgrade my aging Moto G6, to a Pixel 8a I'd read that one should be able to copy apps and data over, easily. Both devises connected to wifi - check Both fully charged and unlocked - check Both phones logged in to Google account - check Account is backed up (I think) Bluetooth on - check New phone…
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The O2 boycott - Can I leave penalty free if they haven't contacted me?
After watching the Martin Lewis Money Show last week, it was interesting to see him irate at the way O2 is behaving with its price hike after the hike! Quite rightly. To be honest I didn't think it would affect me much, I'm on a sim only deal at £22 a month which, at the moment, is the best deal I've ever been on.…
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Lebara roaming in Switzerland
Could someone confirm that the super cheap SIM only Lebara 10Gb deal definitely includes Switzerland in the free EU roaming? I thought it did, but several pages on the Lebara website say that it doesn't. The support chatbot also insists that it doesn't include it. I tried calling customer services but gave up after waiting…
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EE pre-contract information issue
Hi, I have just found out about this and would like some advice -https://www.moneysavingexpert.com/news/2024/05/ee-plusnet-bt-refund-exit-fee-ofcom/ I took my contract out in March 2024 with EE through a 3rd party provider and never received any pre-contract information before I signed up. I have asked the company for this…
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Large number of unknown international text numbers on latest bill
I have a Talkmobile SIM, paying £4.95 a month. This month my bill is over £8, which I thought was a bit unusual. I downloaded my latest bill to find this: There are two messages from the same 53 prefix number from 20/10/2025 and forty-eight messages from the same 56 prefix number from 09/11/2025 (from 16:25 to 16:51, and…
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ID MOBILE FINAL DEMAND LETTER - FAKE / FRAUDULENT ACCOUNT IN MY NAME
On Monday the 16th of October I received a FINAL DEMAND letter from a company called ID Mobile stating that I owed them in excess of £130 for a mobile phone contract and that the contract had been suspended until paid in full and that if it is not paid in full then the debt would be handed over to a debt recovery company.…
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SIM only - almost Hobson's Choice?
I am not really seeking advice on what to do, just commenting on the absurdity of a situation. I have no intention of migrating to another provider BTW. My SIM only deal with Three ends soon. It was for 24 months and currently costs me less than £6 per month with unlimited calls and texts and 4GB data. I might make one…
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EE mobile
Hi. I have been with Tesco mobile and before that talk talk mobile and now I am with ee mobile (sim onl;y deal). I have been told that I can not download an itemised monthly call log in my bill unless I pay EE £2.50 to itemise the bill. This can't be right can it? This is for downloadable bills not post hardcopy.
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Want to change sim only from 02 but keep my number ???
I have a sim only with o2 and am out of the yearly contract . I have seen the lebara ones and want to buy one online and use it in my existing phone . I want to keep my number as I’ve had it years . I know I ask for a pac code from o2 , can anyone help me after that on what to do .. when buying the lebara sim , do I tell”…
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Text PAC to 65075
Got my new Lebara SIM and activated it. As instructed gone back to Tesco SIM and Texted PAC to 65075 but text won't go if there any other way I can get Lebara phone number to my old number?
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Airtime rewards
Hi im having a bit of a rough time with airtime rewards. Wonder if anyone could suggest the next steps to take. My reward didn't automatically track. I've since been backwards and forwards with there customer service via email. All they keep saying is that as one of the conditions were not met and they would not be…
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Lebara mobile
I have a mse promo deal and am in spain trying to call numbers apparently lebara say you can only get free calls to private numbers not hotels or businesses you need an add on to do that!
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Very old smartphone playing up
So I think it's a Samsung 2011 and 3G With 1p which backs off EE. EE have switched off 3G so I guess it's working on 2G which I should be able to use for calls and texts. Started with voice mail coming through as a different noise and not registering in messages. Missed Calls coming through an hour later. Some things like…
