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O2 price hike airtime cancellation - a saga
So I thought I would exercise my right to cancel due to the price rise and that has turned into one epic saga. Getting through to someone in the first place was the first challenge, eventually I got through to someone changed my airtime plan and expected to continue to pay the device plan monthly as per the correspondence…
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Barred from O2
Hi there, Im completely stuck with o2In a nutshell I've wasted three weeks on live chat (awful, kicks you out constantly) and on the phone (equally awful) My phone has been barred due to fraud I've beeh told at total of eight times that it will be three working days, lots of lying. The last phonecall I said I would stay on…
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Activating a Lebara Roaming Package from outside the UK
Hi We're travelling next year to 3 countries. In the first we're given a mifi gadget so won't need roaming. After that we'd like to buy a Lebara roaming package for each country. I've previously done this before we leave the UK but obviously we won't need them to be live till we reach the 2nd and then 3rd country (both are…
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ID mobile This 50GB iD Mobile Sim (on Three's
Hi, I'm already with iD Mobile, and my contract is up. This deal in the latest MSE newsletter is better than the deal I'm getting right now. Is it for new customers only, or can existing customers get it?
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Lyca Mobile MoneySavingExpert bagged HOTDLCH100GB dramatic price increase!
Have a MoneySavingExpert deal that's been running since end of 2023 at £6.99 per month. Just checked my bank statement and this went from £6.99 to £20 in October. Have had no email, text or notification of a price increase as the texts that come to say "we are taking payment" each month don't say how much. Is this legal…
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O2 price hike termination.
Hi. This is just for information really for anyone considering ditching O2 following their recent hike on hike annoncements. I decided to cancel my airtime contract but wanted to keep my device payment scheme. Therefore i contacted O2 customer service. After waiting 40 minutes to get through i advised the C.S agent of my…
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1pMobile - now you don't get unlimited calls and texts unless you spend £10 on a 25gb boost
I've just noticed that they've tightened things up yet more and now you only get the unlimited minutes and texts when you spend £10 on the 25gb boost. I've always assumed that unlimited texts and calls must cost them almost nothing as they have seemed to be only about £1 or £2 more per month than a data boost until now,…
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3G switchoff and Moto G10
My Tesco contract is ending and Tesco emailed me to say the 4 year old Moto G10 I own will not work once they shut down 3G very soon. I used their checker and it confirms this. I visited the shop and the agent told me the same - I will have to upgrade my phone. However I checked the checker on MSE and on the O2 website and…
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Sim Only Lebara deal expiring today
I clicked the link to take up the Lebara 10GB monthly sim deal expiring today, it was 1.50 for 1-7months then 5.90 thereafter. I entered all my details, with the offer showing at the top of each page, but on the payment page the amount shown was 5.90. I went through the same process a 2nd time and made the payment anyway,…
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SINCE YESTERDAY GETTING MESSSAGES SAYING I AM USING A LOT OF DATA
I have a Samsung mobile phone. Since yesterday I am getting messages saying I am using a lot of data particularly on FB. I called EE but the chap was more concerned in trying to get me to take EE for my broadband. I have 5 M it is saying at 2M at the moment. This chap told me to switch off Facebook when I am not using it.…
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Lebara cancelling a sim after the discount period expirers?
I recently got another Lebara SIM that was on sale for just £1 a month for the first seven months through MSE. I plan to use this SIM exclusively for my car's sat nav app. After the seven months, I was hoping to cancel it by just removing the payment option with Lebara, which I’ve done before with another SIM. However, I…
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What is the best offer for very infrequent use of a mobile phone?
What is the best offer for very infrequent use of a mobile phone? The idea is to be able to leave it unused for months without paying anything for it, and when the need arises to use it — mainly for browsing the internet and using apps — so that it costs as little as possible (mainly focusing on fees per MB of data, since…
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Lebara - new plan question
OK, so I have a current MSE Lebara plan which is about to expire. If I click "Change Plan" in the Lebara portal their equivalent is £10 / month, but I noticed that there's a new MSE Lebara plan for £1 / month. So I bought one, used the same email etc, but I can't see how to change to it in the portal. Is it even possible ?…
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Roaming Withdrawn Mid-Use
We all have to live glued to our mobiles now. Not for old fashioned phone calls (I never do that) but for one-time-passcodes and two-factor-authentication in order to get anything done or paid for. So, sympathy please for this scenario in which I find myself: I have an MSE blagged Lebara SIM; it’s great, very cheap, 4Gb…
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O2's hiking its prices – but you can use this to haggle down your costs
O2 is notifying customers that they can leave their contracts penalty-free because it's hiking its existing price rise. Up to 15.6 million O2 customers will see their bills rise by 40% more than they were told – something MoneySavingExpert.com (MSE) founder Martin Lewis is up in arms about. Read the full story: O2's hiking…
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EE mobile - time for a change..
After trying and failing to get EE to reduce their £12 a month charge decided time to leave after 10 years - I think its 16gb data , unlimited text and calls rolling contract ... I need a reliable network connection as as I need to check prices and emails while on the move ... I have been looking at the EE "piggyback"…
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Another spusu trouble spot: SMS codes
I've switched a couple accounts from RWG to spusu. This worked mostly well though spusu was unable to deliver the SIMs within a reasonable time frame: one took almost a week, the other never arrived and I had to call them and ask for a replacement. To their credit they sent another SIM 1st class which arrived two days…
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What happens if Visa declines payment to Lebara?
Hi.I have a 30-day rolling contract with Lebara. What would happen if Visa declined payment?For example...a) If there were insufficient funds available in bank.b) If card is suspended because of suspicious activity.c) If card is lost/stolen and replaced with a new card with different number and security number. Has this…
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iD mobile and 3 network - a word of warning
Sim only with iD mobile - all OK until 2 days ago. Now no calls in or out. After an hour on 'Live Chat' they tell me my new 5G phone wont work on their network. ( I've got a new Fairphone 4 running Andriod 13).They claim it's to do with switching off the 3G masts. So, I'm off elsewhere. Shocking service and shocking lack…
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Which Mobile phone to buy
My Motorola G7 Power is 8 years old and needs replacing.I have a limit of about £200I use the phone for web browsing and emails/txt - not calling...I have looked at Blackview (rugged) 5G but am unsureI need a fingerprint scanner, decent camera, fast charging and a large battery.
