Just dodged a SKY Mobile bullet

bucksboomer · 11 August at 9:05PM

Sky might be wondering why a number of people did not complete the Sky mobile £59p a month deal (£1 a month with a £5 voucher in 4 months if no complications).

As far as I am concerned this whole deal is just a data grab, first you have GiftCloud who want you to opt-in but they did not pre-tick, so all good there.

Then on next page it asked if I had a Sky Account and gave me login option, I used the credentials from when I last dumped Sky, sometime in the last year. I had an account with Sky Mobile for over a decade, until they finally got too greedy on the SIM prices.

Then they asked me personal information which they should have had, I went to Sky.com in another tab and sure enough I was logged in, but they declined to use the information they already had. They also asked for my date of birth, I did not want to give this but they would not allow me to proceed unless I did.

I then gave bank details for a DD

Then for a deal worth £1 a month they wanted to do a credit check, the exact text was:

"As part of your order, we may pass your information to credit reference agencies to run credit, fraud and identity checks on the information you've provided. The results might impact the products and services available to you. Are you happy for us to use your details for this?"

ABSOLUTELY NOT !

I have had a plethora of Sky accounts over the years, TV, Broadband, Mobile and the latter was always free of credit check. It was totally unnecessary, I was prepared and even assumed I would pay for the whole year upfront.

So at that point I abandoned the deal.

Truth is I was seriously annoyed to have to leave Sky Mobile, I had two SIMS with them but they kept giving less & less while charging more and more. Their staff are rude and tried on several occasions to trick me by saying I qualified for a FREE mobile at no cost, only to ask for money for the phone later in the conversation. This was their idea of customer retention.

When I left Sky and went to Lebara a number of technical issues that Sky blamed me and my phone for disappeared, I had forgotten about that. .

I only have the second SIM for TFA, just figured if my main phone is stolen this would slow down the thief as SMS's would go to a device they do not have as I leave it at home.

I swore I would never go back to Sky, but they used my relationship of Trust with MSE and I very nearly fell for it.

I can't see any benefit for Sky in offering this £1 a month SIM except for data collection and the beneficiary is the Credit Reference Agencies. I have seen online how TalkTalk barter data on their Broadband customers by providing the whole database in return for free credit checks. So perhaps Sky have been persuaded to do the same.

I am so relieved I did not complete the Sky Offer. £1 a month was tempting but no thanks, I am now even more resolute to never join Sky again.