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Flight cancelled and rerouted my rights?
Hi all just need bit of advice. My flight was cancelled from paris to manchester. The next flight to manchester was 4 days later as all other flights had been cancelled. They offered to fly me from paris to gatwick the same day having 3 children and my wife with me i felt this was the only choice I had. When getting to…
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Missed connection due to airline delay - any compensation?
Hi all, I would really appreciate some guidance regarding our compensation claim with Lufthansa flying from Turkey IST to UK LHR (via Germany FRA). This journey was made with 3 young children. Lufthansa rep advised me to put in a claim for the delays, but recommended that I include the amount of compensation I am entitled…
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TUI cancelled flight less than 7 days
Confused after reading about cancelled flight less than 7 days. Don’t understand about which category to choose about 1hr+ early and 2hrs arrived late. Haven’t taken the flight as it was cancelled less than 7 days. Flight more than 1500km and less than 3500km. What will I get? thanks
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What's my rights even if Easyjet give more than 14 days notice of cancellation.
Easyjet informed me (by giving more than 14 days notice) our original flight had been cancelled but they transferred us to another flight departing same day but 30 minutes earlier. Since last week I have been checking the Easyjet departures to this destination and so far they have cancelled nearly all of their morning…
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Return flight cancelled - returning day early
Hi there, our Easyjet return flight was cancelled with less than seven days' notice - no reason given at this stage. We were offered an alternative flight back for either the day before or the day after the original date. The day after wouldn't have worked for us, so we opted for the day before. Does anyone know whether…
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Am I entitled to compensation? change of itinerary
Hello I was scheduled to flu Man - BRU - TLV with Brussels Airlines. I was on my way to the airport 3 hours before the flight when I got a message from Brussels Airlines that my Itinerary has changed and I will now be flying 6 hours later from Manchester to Athens and a stopover of 7 hours, with a flight to TLV landing at…
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Compensate from one airport to the original within UK
I am disappointed that upon flight back to UK being cancelled and only option was to return to UK to alternative airport, that reimbursing fuel to travel to correct airport to collect car and get home is not being paid. Is it correct that as long as the airline get you back to the right country, getting back to the right…
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How would I go about getting a recording of call with Wizz Air?
My flight was cancelled 3 hours prior to departure. I called their helpline on the piece of paper that was handed out to us by staff at Gatwick. The person on the phone said the next flight they could move me to was in three days time, which wasn't acceptable given my return flight was in six days time and would…
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claiming for delay AND cancellation on one flight
hi- im wondering if anyone has any expertise on this. Im assume lots of people have had a similar situation in last few weeks and would also like to know the answer. Our Wizz air flight was delayed by 7 hours- that time we spent sat in the airport with no info. After 7 hours they finally told us it was cancelled and to go…
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Return flight cancelled
We’ve booked our honeymoon and easyjet have cancelled the return flight so rang and was told they would provide extra 2 days accommodation but now that has been denied as it’s over 14days to the flight .. but the lady dealing with it changed our return flights so now we’re not entitled to compensation either No idea which…
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'Extraordinary circumstances' - Easy Jet
I was due to fly from Edinburgh to LGW at 17.55 however EasyJet cancelled the flight. There wasn't any other flights from themselves departing that day so I booked a flight with BA arriving at LHR. Easy Jet are citing 'air traffic control restrictions' as a reason as to why this is an extraordinary circumstance. My…
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21hr delay of TUI return flight from Kefalonia 16 May - Compensation?
As above, anyone know whether or not TUI are paying compensation? TUI stated delay was due to original flight not being able to land due to fog, but we didn't see any fog?
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Outbound Easyjet flight cancelled - what happens to my return flight?
Hi all, as with many other passengers, Easyjet have cancelled my outbound flight with only a week's notice. Can someone explain what my rights are around what would have been my return flight, which has not been cancelled by Easyjet (yet)? That is, if I ask for a refund for the cancelled outbound flight do I automatically…
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Flight delayed due to ‘operational disruption’ compensation due?
Hi Our flight TOM139 from Montego Bay to Manchester was delayed by 4 hours yesterday. The reason given by tui for the delay was operational disruption. Could anyone advise if we are entitled to any compensation or would this reason be classed as outside the airlines control? Which is pretty much what I overheard a flight…
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Cancelled BA flight
Hello There were 11 of us booked to fly from Madrid to Gatwick on Thursday evening We were moved to a flight via Lyon with a six hour stop over there. There are 4 children and 1 baby. The flight they offered returned to Heathrow and our cars were at Gatwick We moved our flights (which took two hours to sort) which left 12…
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Compensation even AFTER accepting refund due unsuitable alternatives (and booking own return flight)
Dear all, This is my situation: * Booked Easyjet return flight (LGW-LUX-LGW) * 7-14 days before the departure of my return leg (LUX-LGW), I received an email telling me that my return flight was cancelled (this was before my outbound leg, i.e. I had not yet left London) * Email mentions I can choose between alternative…
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Virgin cancelled flight
My son has had his flight to Cuba in November cancelled by Virgin, (booked in January), he says they are are going to refund the cost back to his card. If he books with another airline it will cost him about 50% more. Now, this is the thing, I heard the travel expert Simon Calder saying on the radio a couple of days ago…
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Seeking compensation for money lost due to passport delays?
Those who lost their holiday money due to passport delays......can we not get a lawsuit going for everyone who has suffered? Why should we loose out?
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How do I find information about a cancelled flight from 2019? I do not have my emails anymore.
In 2019, My husband and I had a flight booked to Salzburg with Ryanair on either Sunday 18th or Sunday 25th August 2019. About a week beforehand, Ryanair cancelled the flight and put us on the flight the previous day (either Saturday 17th or Saturday 24th August 2019). We could not get the extra night in the hotel we had…
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Missed My Flight as I had to check in with the merchant - I couldnt find them
Dear All My daughter and I were unable to make our connecting flight as we had to collect our boarding passes from the merchant at Athens. We could not find The Merchant _Sky Express) we were running around the whole Airport - by the time we found the merchant we missed check in - we then had to purchase flights from…
