ADR found in my favour - what happens next?

So I raised a claim with Ryanair regards a flight delay of over 3 hours from Barcelona to Manchester in July which Ryanair disputed, raised a case with the airlines ADR who have just emailed me back to say that they have found in the passengers favour and Ryanair are liable to pay 400 Euros compensation.

The ADR have now closed the case and I'm unsure what happens next? Do Ryanair contact me to arrange payment, do Ryanair contact me to say they disagree with the ADR decision so I have to take then to SCC or they do nothing and the onus is on my to chase them?

What are the timescales on the above. 

Would be grateful for anyone whom could share similar experiences 


  • eskbankereskbanker Forumite
    25.4K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    See the final sentence about the ADR powers here:

    Our Powers

    a. To direct that a Member take, or desist from taking, such steps as he may specify, including the issuing of a formal apology to the Complainant;

    b. To direct that a Member pay the Complainant a financial Award, in full and final settlement, not exceeding £25,000 by way of compensation for i) actual proven financial loss and/or aggravation, distress and/or inconvenience caused by the act(s) or omission(s) which was/were the subject matter of the complaint and/or ii) any reasonable proven costs incurred by the complainant in bringing the complaint.

    If the provider is a member of AviationADR, they will be contractually obligated to implement our decision.

Sign In or Register to comment.
Latest MSE News and Guides

Did you know there's an MSE app?

It's free & available on iOS & Android


Regifting: good idea or not?

Add your two cents to the discussion

MSE Forum

Energy Price Guarantee calculator

How much you'll likely pay from April

MSE Tools