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Really stressed as bill for extra flights etc due to cancellations has come through?
Hi. I have made a couple of posts re wizz air flights being cancelled etc. Claim made 35 days ago and all additional costs now on credit card bill and need to be paid. Its a huge bill being a few £000 as we had to buy 6 extra flights. Is there generally an expected time frame when we should be reimbursed as feel stressed…
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Tui - Flight Delay Compensation Form - Not working?
Hi, successfully submitted a form lastweek and 2 out the 5 of us were rejected as not on manifest. Have to submit a new form but lo and behold the form is not working? Has anyone had any issues with the Date of Birth field? Has anyone successfully submitted a new form in last few days? If so what web browser? i have tried…
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Can anyone help with my EasyJet compensation claim? Won't pay for taxi, and lower than expected.
Hi, Ill try not to waffle, here are facts of our claim. * x2 adults / x2 children (children needing assistance as have learning challeneges) returning home flying from Ibiza to Luton. * Original Flight Time 00.05 * Notified earlier in the day of estimated delayed take off at 02.42 * We recieved an app notification the…
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Light delayed, landed over 8 hours late, can I claim for taxi expenses on top of the standard comp?
Our Easyjet flight was disrupted and they had to fly another plane from Luton to pick us up. The compensation is fairly clear cut, however I am unclear if we can claim the Taxi fare we had to pay out. The flight was due to land at 6:15pm and we were going to get a train home. The plane landed at around 2:50am and the first…
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EasyJet cancelled flights - expenses claim
I submitted an expenses claim to EasyJet for a cancelled flight from Faro to Manchester on the 09/06/22 and have today received their decision. They have agreed to pay some items but not others and to be honest, their decision making is unclear and confusing. They have agreed to pay: PAID: taxi from Faro airport to the…
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Cancelled flight and delayed alternative flight
My son in laws flight was cancelled on way to Zante airport. He was flying into Cardiff and was given an alternative flight to Manchester which was delayed (not sure exact time of delay) but by the time Tui got him to Cardiff his arrival time was 9 hours late. He has been given £300 compensation surely he should get the…
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Not sure if eligible for compensation
HI all, Was due to travel back from Malaga on 20/06 at 00.05 on Easyjet flight number EZY8616. When i arrived at the airport i was informed the flight was cancelled a few days earlier and all passengers had received an email. I had not received an email, only one two days before from Easyjet to say there may not be…
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Tui Package holiday, lost day to delay, advice please?
we had a 3.5 hour delay on our flight to ibiza then a further couple of hours delay at the airport in ibiza as the flight arrived so late the baggage handlers werent available, then the transfer coach was delayed as they had lost a families luggage and we all had to wait on them submitting a claim. instead of arriving…
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Waiting for Wizzair flight cancellation compensation under EU regulation
According to Wizzair website, the ensure you will get an answer within 30 days. I am already waiting for 45 days and so far nothing. Their customer service cost 1.85EUR per minute, and apparently their are useless. Has anybody experienced anything similar with Wizzair? any advice on how to resolve this?Thanks, Al
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BA delay compensation ?
Just arrived at Heathrow on flight BA 274 from Las Vegas , doors opened 3 hours and 8 minutes late, I thought we would be due compensation but it seems long haul flights need to be delayed by 4 hours…is that right
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Travel agent at fault, compensation?
Hi all, I booked flights with the airline Scoot through lastminute.com from London Gatwick to Bangkok. The return trip was originally booked to be from the 12th to the 26th of May, but we were informed in advance that the return flight was cancelled and rescheduled to the 29th. On the day of the outbound flight we arrived…
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Doncaster Airport closing
Hello everyone There has been a post on the Internet that doncaster Airport is closing its holiday flights from the airport. There is only tui left there, we have booked a package holiday to florid next year. Where do we stand as my wife has booked other things for when we get there and we could be cancelled by tui then…
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Singapore Airlines cancellation
Our flight booked in May ahead for November UK to NZ has disappeared from the published schedule and no notification advised. They say by email all is as planned, but friends say they had same problem & were forced to rebook alternative at much higher cost with no transfer offer or compensation
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Rejected Flight Cancellation Compensation Claim
I booked my holiday through On The Beach, and my flights were with Easyjety. Four days before we were due to fly we had a text message from On The Beach to say that as our flights had been cancelled by Easyjet they were cancelling our whole holiday as it was a major disruption. We then got an email from Easyjet to say that…
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Cancelled Whizz Air Flight Compensation or Expenses? im so confused!
Hi All, Just looking for some advice from those who might be able to help. My Parents booked a Holiday package with On the Beach, Flying from Gatwick to FARO Portugal. long story short, the day they were due to fly out, they were sitting in Gatwick Departures waiting for their Gate number to board the flight. The flight…
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Wizzair cancelled our flights and gave wizz credit
Wizzair left me and my family without a flight home last Saturday. We were due to fly from Palermo to Gatwick and were told without two hours notice that the flight was off. At the time we were offered a refund or wizz credit. Speaking with their online CS and social media team it quickly became apparent that nobody was…
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Cancelled Flight
Can anyone help? I'm in the process of claiming compensation through Tui as we had a package holiday booked with them for 6th June and they cancelled it on the 4th June. They offered us no alternative whatsoever but just gave us a refund. They gave me information how to claim but all the tables for claims show delay times…
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Ryan Air flight rebate lies
We returned from Pisa Airport Sunday 3rd July. Flight was scheduled to depart at 22:40 hrs. At 03:41hrs we were still on the parking place where we embarked, which is 5hrs and one minute after flight was due to depart. I have a photo taken at this precise time showing flight deck door open, a passenger out of his seat and…
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Wizz air problems - advice please
Morning. I have made a claim for costs following cancellations by wizz air. They have ignored the fact that we incurred additional costs through their cancellations and have credited our account with wizz air credits. We didn't ask for this at all. My understanding is that once the credit is in my account I can ask for it…
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Replacement flight also cancelled
I was due to travel on the 6th June to Bordeaux with EasyJet, when we were at the airport (15 mins prior to departure) our flight was cancelled. We booked on to the next available flight which was due to leave lunchtime on the 7th June. I submitted a compensation claim for the cancelled flight on the 6th June (we had both…
