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Part of flights cancelled
I had flights booked for me and my Grandson leaving Manchester to Zanzibar via Amsterdam on the 3rd April. On the 25th March I received an email from GetAFlight to say our first flight had been cancelled and there were no other flights to tie in with the others. They were offering a flight on the 7th April. I found a…
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Flight compensation for TUI package holiday cancelled
We had our package holiday to Cyprus cancelled by Tui at the beginning of June. Does anyone know if you are entitled to EU flight compensation for both the outbound and inbound flights separately, as they cancelled both? We submitted 2 separate forms, the first was accepted but the return flight was rejected citing that…
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3 Austrian Airline cancelled flights
We were suppose to return home vienna to Manchester direct on Saturday 25th June. Waking up at 6.15am on the morning of the flight, checked their app and flight cancelled. Rang them and booked on a flight on Monday morning 27th June. Checked app Sunday 26th June morning flight cancelled again. Had to call them again.…
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Compensation & the COVID excuse
Was going to Majorca a few weeks ago with Jet2, they cancelled the original flight going out and provided another at a different airport. We ended up being delayed 3 1/2 hours. Coming back, we had a 5 hour delay before the flight was cancelled. They provided an overnight accommodation for everyone, it was 11 hours before…
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Cancelled EasyJet Flight: EZY6076 (24th June)
Was due to fly out of Alicante last Friday (24th
June) at 23:45pm. Got to Check in a bit
early than expected, but checked fine and got through Security fine. Sat in departures for about an hour and
flight board said all was fine. Then we
got a text to say flight was cancelled. We rebooked ASAP and got seats on flight the…
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Easyjet not responding to Resolver tool
Easyjet cancelled flight last minute and left us stranded at midnight with no accommodation etc. I've tried using resolver tool but they didn't even bother responding, 12 days have passed and I was able to escalate it today but not getting my hopes up. I was just wondering if anyone has had any joy with resolver tool and…
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Hopefully in right place? Wizzair changed flight by 24hours but not extra hotel night?
Bare with me, info is a bit sketchy. Niece and 2 friends (all 18) have gone on holiday to Zante, booked through OnTheBeach. Flew out from Luton on Friday 24th June, due to fly back Friday 1st July. They were then told that Wizzair don't fly back on Fridays in July, so flight has been moved to Saturday 2nd June then told by…
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Jet2 - Flight Brought Forward but Search Engines Offering Different Times?
We had flights booked with Jet2 for 11/12 at 12.25pm but after just 2 days after we booked it, they emailed us to say the flight has been brought forward to 7am, the same as most of the other dates in December ! They offered a refund which was no problem but we wanted to rebook in December but for a later time, there is…
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How to claim for 6.5 hour Wizzair delay-website clear as muck...anyone had success?
Hi all, flt W95721 LGW-PMI on 31/5 was delayed 6.5 hours. Offered no meal vouchers, nor any paperwork about claiming under EU regs. They also gave us 3 different reasons for the delay-check in said late inbound aircraft, gate staff said shortage of crew, crew onboard said a tech delay. Have looked on Wizzairs website , do…
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Booked with Brussels Airlines,Flew with Lufthansa
Hi Last year i booked a round trip with Brussels Airline, flying back with Lufthansa Originally booked 2 Jul 2021BHX to BRUBRU to LIS LIS to FRAFRA to BHX Then earlier this year BHX to BRU was cancelled and replaced with BHX to FRA Lufthansa On the actual days I arrived late for my connecting flight, landing at 8:40 for a…
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Flight Cancellation WizzAir
My name is Anna. I have a quick question as I am looking for a bit of guidance. My flight from Chania to Gatwick was cancelled 2 hours prior to the scheduled flight. As a result me and my partner had to pay for alternative flights with a different airline as Wizzair had no available flights for 72 hours. We had to pay for…
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EasyJet canceled.
hello. New to this so sorry if I’m doing something wrong. We booked a 10 night holiday with TUI to Gran Canaria from 06/06/22. We were given flights with easyJet. Our flight on 06/06 was cancelled after it had been delayed for 3 hours already. I managed to eventually rebook for the following day but we were left stranded…
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Jet2 Cancelled flight but not offered a FULL refund of monies paid
Disappointingly, a Jet2 flight that was booked many months ago has just been cancelled by Jet2. The flight for 5 was purchased through the Jet2 website and as part of the online purchase, Jet2 travel insurance was also purchased. When Jet2 cancelled the flight they provided a refund within a few days, however, the amount…
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Flight delay of two hours leading to missing car hire slot at Malaga Airport
Delay resulted in missing slot for car hire pick up. Costs incurred of about £300 - car hire and taxis from Airport to accommodations and back to airport. Possible claim against Ryanair or Holiday Insurance?
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MyTrip charging £30 processing fee for refund of cancelled WizzAir flight.
Hi, My flight was cancelled 3 hours before departure on 29 May. I contacted WizzAir and requested a refund for the outgoing flight and compensation under EC Regulation 261/2004. WizzAir responded to say they would refund the flight and completely ignored any reference to the compensation. My compensation claim is now going…
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Bumped off the flight
Hi all, maybe someone can advance me what to do in this situation? My mum 66 years old, just missed the flight because the staff before the gate said her ticket unpaid. When my mum asked them to speak with me (her daughter) by phone, to explain the situation, they said “I don’t want to” I heard it through the phone. They…
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Wizz Air cancellation claim
Hi, I'm a total novice with travelling abroad. I've flown twice since 1995, so not at all familiar with claiming for flight cancellations. On 30th May 2022, My 11.15 return flight with Wizz Air (Pristina, Kosovo - Luton) was cancelled just hours before. They have not given me any reason for the cancellation. It would have…
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Wizzair Flight Cancellation
Good morning, My flight was cancelled with Wizzair after I had checked in etc on the 7th June 22, I have filed a compensation claim but also included expenses and alternative flight cost detsils. However, I cant find anywhere to upload the proof of expenses and flight purchase, can anyone advise? The only documents it…
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Easyjet cancelled 1.30 HR notice, compensation?
Was to fly Gatwick to Nice ,Thursday 16th June 18.25 hrs, they cancelled at 17.00 hrs when in duty free. They claim it was air traffic control restrictions by Gatwick airport ( ergo exceptional circumstances, supposedly can't claim), how can we fact check this? Also cancelled the same day 14.00 hrs flight to Nice. If…
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Tui - Flight Delay/Flight Cancel Compensation Issues
Is anyone else having issues with Tui regarding flights being delayed and cancelled and then claiming the compensation? One of our flights was cancelled - we submitted a claim for it and it’s been rejected as I’ve used the incorrect form for a cancelled flight. However, I’ve used the form on the website and it states it…
