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BA - Alternative Flight From Different Airport
We had Vancouver > London Heathrow > Glasgow flights. 8 days before the flight the London Heathrow > Glasgow leg got cancelled. I was able to login to BA and they gave me alternative options. One of them would have been the same flight from Vancouver to London Heathrow but then we would have had to get to London City…
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WIZZ AIR - What? Them Again?
I know folks, I know....... there is a lot of posts on here about Wizz Air and I've read them all (and it doesn't make good reading), but I just want some advice of my own. Used Wizz Air to fly from Liverpool to Katowice return in June. Outgoing flight was absolutely fine, no issues at all. The flight back to Liverpool was…
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Can I claim for overnight accommodation as well as compensation ?
Our return flight was changed due to Brussels airline adapting their flight schedule. They only notified us of this as we were about to board the outbound flight 7 days before we were due to return. It was an indirect flight Budapest to Manchester via Brussels. The original return flights were both on the same day but the…
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Easyjet delayed due to ill pilot
Flight from Copenhagen currently 8hrs delayed. Got on the plane, only to be told the pilot has got ill and needs medical attention After lots of phone calls to Easyjet HQ was told a new pilot would be flown out, but he wont get here until until 5.30pm local time. Having never claimed before, would this be considered a…
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Heathrow flight cancelled, rerouted from Stansted then delayed by 5 hours - compensation due?
My airline, Wideroe, cancelled flight 2 days before departure "Due to problems with the capacity at London Heathrow, Widerøe has been charged by the airport authorities to cancel this flight." Later in the day, they told us they were working to redirect flight from Stansted to Trondheim via Bergen. The day before departure…
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SAS Flight Cancellation
Got notified today that our outward flight from Heathrow to Stockholm for this Friday (5th August) is cancelled due to the capacity limits at LHR. Absolutely no luck in finding alternative flights as everything else seems booked. I guess this happens when 100+ people are left without a flight with just days to go and any…
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On the beach package deal - flying with Wizz Air
Hi all, hoping somebody can help steer me in the right direction. 1 - I had a holiday booked (flights and accommodation) but it was cancelled by on the beach due to flight issues 6 days before departure (I was set to fly with Wizz Air). I received a full refund and booked another holiday, which cost a lot more due to the…
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SAS strange case law justification
SAS delayed our flight for 10 hours leaving us at Heathrow with a 1 year old and 6 year old with no support at all. They are arguing that due to sickness and as Heathrow is a "line stations" and they could not have avoided this. They have quoted "British Court County Court at Horsham's ruling in Case No. B20YM104 from…
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Costs and Double Delay
Hi Could anyone help. We booked a package holiday with TUI to Fuerteventura, flying from Manchester, and were due to fly back at 20:05 on the 26th July. We received an email from TUI at 12:49 on the 26th July saying that the flight was delayed, 24 hours, until 20:05 on the 27th July. the delay was due to "operational…
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EasyJet 20 hour delay
Hi all Had a nightmare return flight from Izmir to Liverpool this week which included a 20 hour delay due to a tyre blow out while the plane landed in Izmir on its way to take us back to Liverpool. We we're eventually put up in a hotel at 3:30am. No food vouchers were offered even though the flight was scheduled to take…
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Easyjet Data Leak Compensation Query?
Hi, apologies if this isn't in the right forum board. A while ago Easyjet sent emails to some customers confirming that their data had been leaked from an Easyjet booking. My friend received one of these emails. We recently came across an advert by a firm of solicitors who are offering a "no win, no fee" arrangement to…
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CEDR ruled in my favour but BA won't pay.
Hi all, British Airways failed to fly me home from Argentina during the Covid lockdowns in 2020. After months of arguing they eventually offered me £4.2k for accommodation etc but refunded the unused portion of my return ticket to my credit card without my approval -- then tried to use that as justification for not being…
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Cancelled Flight
I currently work in China, i had planned a trip to Europe in August returning to China on September the 2nd with Austrian Airlines. During my trip to Europe I booked flights and accomodation for a week in Scotland ( travelling from Riga). But my return trip was cancelled due to fusing of flights. I was told about a return…
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Help with Jet2 compensation claim rejection
Hi I've just received an email informing me that Jet2 have rejected my claim for compensation due to exceptional circumstances, these being staff illness. I'll set out below what I've claimed for it would be good to know exactly how much I should be entitled to but also advice on what to do next. Here's what happened:…
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Ryanair contradictory evidence
Hi I was on a flight from paris to Manchester it was delayed 12- mins , at the gate Ryanair staff handed us a document stating it’s x amount if 3 hours delay or 50 percent if 2 hours delay . I’ve but the claim in but to no avail ? Is that the end of it ?
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Denied boarding
I was on my way to tomorrowland Belgium on Thursday 21st July Flight number ……Even stayed the night at the airport hotel the night before so had plenty of time! got to Manchester airport Thursday morning (in plenty of time)and Brussels airlines cancelled the flight before mine ! so they gave my seat away to the passengers…
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Wizzair - Cancelled 2 successive flights and We flew with a different airline
Hello I had a flight with Wizzair from Tenerife which was cancelled , I subsequently booked a flight with Wizzair for the next day which was cancelled as well , they booked me for a flight two days hence , So we flew with a different airline the next day and i have a few questions: 1. Is Wizzair liable to pay for the cost…
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Easyjet denied replacement flight claim- I'm VERY stressed
My flight with my husband and son at 8pm Geneva-Edinburgh with Easyjet last Monday was first delayed until 11pm then cancelled (at approx 6pm). I called them to try and be put on an alternative flight, there were none that week. She said they would process a refund. I asked if I could book with another airline and claim…
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How can I check details of delayed flight from 2019, please?
Hi. In May 2019, we had a delay to a flight of, I think, five hours, from Norway back to Manchester with SAS. They warned us by email that there was strike action and the flight would likely be delayed (I have these emails) but we were notified of the actual delay by text so don't have those details anymore. We rebooked…
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Extra flight compensation?
Hi, our flight with eurowings got cancelled as we go to border patrol coming back from stockholm. No explanation or alternative flight was offered. We had to pay for a BA flight to Heathrow, train back to Bristol and then train to Birmingham airport to collect my car. I can see we can claim for the cancelled eurowings…
