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Wits end with WizzAir - haven't paid when they said they would & no response to emails
Evening money saving experts, I've never posted on a forum before, but I'm at a point of utter frustration with WizzAir and have no idea how to exercise my rights. It took them 3 months and a complaint through the ADR for them to recognise that they needed to pay 960EUR compensation for a cancelled flight. This only…
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Cancelled holiday
Tui cancelled my holiday to Mallorca in June this year, so assuming i was due compensation filled the claim form online waited for a reply and eventually got an email saying a case was open and should wait 56 days, well i'm still waiting. It seems impossible to speak to anyone apart from the sales team its so frustrating…
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TAP Portugal - changed our departure flight with no notice?
Hi - just looking for general tips on how to deal with this. Time is a bit of the essence here as it's Christmas flights! My girlfriend is from Madrid and we are going to her family for Christmas. We booked the flights a long time ago due to getting a deal with TAP, Dublin-Lisbon-Madrid, departing next Thursday 22nd…
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A cancelation that took off in the end!
I received an email from the airline saying that my flight was cancelled 4 days before it was due to depart. They claim that this was due to "Finnair, among other airlines, under the threat of legal action from Heathrow Airport Holdings in London, was required to limit the number of customers departing from Heathrow…
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Flight delay with a connection in Switzerland
Hi, My wife and I recently travelled on a flight from London to Phuket with a connection in Zurich. The flights were booked together on the same ticket, with the first flight (LHR - ZRH) operated by Swiss and the second flight (ZRH - HKT) operated via Edelweiss Air. The second flight was delayed (the plane we were due to…
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Ryanair now liable for compensation for flights disrupted by strike action in 2018
I just happened to catch this on the CAA news site: https://www.caa.co.uk/news/update-on-ryanair-enforcement-action/ The good news is that you can now claim compensation for disruption to Ryanair flights that resulted from pilot strikes in 2018. Ryanair has dropped their appeal. I can't imagine that many people who were…
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EasyJet Compensation - Checked in but did not fly
Hi all, Trying to help someone out with an EU261 claim.The situation is a little niche perhaps and I can't find a definitive answer online. She was flying EasyJet Lanzarote to Edinburgh. She checked in online and went to the airport. At the airport, the flight delay kept going up and the outbound flight hadn't left…
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Who is responsible for refund and who can help
I booked flights with eDreams for an Iberia flight from Seville which was subsequently cancelled. We were not able to fly back until the following day and had to fly with Vueling as no Iberia flights earlier. We contacted both eDreams and Iberia and have received different advice about which company is responsible for…
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Compensation expenses issue
Flying Ryanair. Today our flight was cancelled about 3 hours prior to departure. No reason was given. The message came through the app. I followed the instructions to rebook, but there was no flights available Until Thursday which s too late. I could not get in touch with anyone at Ryanair to see what they could do and at…
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Wizz air compensation
Hi everyone I had an outbound flight delayed from LGW to MIL on 2nd October by more than 3 hours - they just replied to me saying they will give us 8 EUR per person! We had a 4 day itinerary so we missed most of the 1st day including some activities I had booked - do I have any rights to claim anything?
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Flight cancellation no notice
Hi I don't know if anyone has any advise but our flight was cancelled but we weren't notified and only found out when we tried to check in. We bought our Turkish airlines flight through a travel agent, who would have been advised that the flight was cancelled. We had to buy tickets to leave the country as the next flight…
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Has anybody claimed compensation for a delay using EasyJet`s own form?
Hello, We endured a delay of nearly 24 hours with the above company. I was considering whether to go through Resolver or fill out Easy Jet's own form. But today I found this message on Resolver: ¨Due to unforeseen circumstances, Resolver are temporarily unable to accept complaints to easyJet. We would like to stress that…
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Jet2
Hello I wrote to Jet2 to request compensation for delayed flights, I also stated in the letter a reason for the delays. I received a positive response stating that Jet2 would pay compensation at the applicable rate. I have now been waiting 65 days for the compensation to arrive, the first letter from Jet2 stated ‘a few…
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Jet 2 - how will they pay me
A few months ago jet 2 said to me ' We’ve looked at the reasons for the disruption to your flight and recognise that the precise reasons for this specific delay were not straightforward. In view of these circumstances, we’re pleased to tell you that we intend to pay you compensation on this occasion, in line with the rules…
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Finnair's regulator?
Hello there, A few months ago, I received notification from Finnair stating that my flight had been cancelled and they offered no alternative but a simple refund. On the day of the flight, I discovered that the flight had not been cancelled (a plane with the same flight code and at the same time left as it should), so they…
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Aer Lingus Cancelled Flight - Out of their hands
My wife and I had a flights booked with Aer Lingus. It was Manc to Dublin then connecting flight Dublin to Boston. Our flight from Manc to Dublin was delayed 3 times. I called the airline on the third delay to speak about concerns about our connecting flight. Got told it wouldn't be an issue. Flight started to board and as…
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BA0239 29 Jun 22 FLIGHT DELAY
Hi all, This flight was delayed by 24 hours and BA are giving me the 'everybody else is at fault' approach. Before I spend hours tackling them has anyone else tried and succeeded? Must have been 2-300 people on board ?
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EASY JET CREDIT NOTE REFUND?
Hi, My daughter booked a 3 night away package holiday with EasyJet to Berlin. Easyjet cancelled the holiday and my daughter elected to have a credit voucher. She booked another trip to Berlin using the credit voucher and now they have cancelled that holiday as well. She has asked for a refund, and they have refused. The…
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Didn't fly - still entitled to compensation ?
I'm not expecting a positive outcome but interested if others have experienced On a recent business trip I had a backup flight from TRN - MAN via AMS in case meetings overran. In the end I didn't need it but our corporate travel team have picked up that the flight was cancelled that day and compensation would be due even…
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Rescheduling the same as cancelling/delaying?
My friend got an email nine hours before his flight, saying that it had been rescheduled to the next day, with a slightly different flight number. Does this entitle him to compensation in the same way that a cancellation or delay of the same period (20 hours) would? Or is rescheduling with a different flight number a way…
