-
British Airways compensation brick wall
Our BA flights to and from Italy in June were cancelled - the outward flight with 2 hours notice and the return flight after the scheduled departure time while we were sitting in the departure lounge. Obviously I submitted compensation claims immediately through the BA portal. The automated acknowledgement was followed by…
-
Jet 2 [Merged]
Our holiday was cancelled on 2nd August by the hotel . Was told full money refund but admit fee will be took off will receive refund in 14 working days. . Past 14 days no money received we are still trying to sort the refund out are they ment to stick to the dead line of 14 days .
-
TUI Flight TOM7458 Birmingham top Paphos 23 June 22 What more can I do?
I think I am going to have to escalate my Travel Delay Compensation claim and would like any help or advice people are kind enough to offer. The flight was delayed nearly 24 hours and an overnight hotel in Birmingham was necessary. No food vouchers were issued for the many hours in the terminal and the time on the plane. I…
-
British Airways expenses delay
Hi all, I travelled to Switzerland with my daughter in July 22. The day we arrived BA cancelled our flights back home. They offered us alternative dates which we had no choice but to take. Unfortunately this meant us having to stay longer in Switzerland which added to our expenses. I made a claim for these additional…
-
Delayed then cancelled then delayed!
Hey folks, Just want to be sure I've got this right in my head :smile: I was booked on Loganair flight BHX to INV flight on the 13th Oct Scheduled * Depart: 16:05 * Arrive: 17:25 Actual (cancelled due to "technical reasons")* Depart: Cancelled at 13/10/22 19:10 * Arrive: Cancelled at 13/10/22 19:10 There was no airline…
-
Lufthansa offering compensation, but I had delays on both in and out bound flights
Hi a quick question. Lufthansa have offered me €400. I was delayed on a flight BHX-FRA-LIS and return LIS-FRA-BHX originally had a 90 minutes wait but due to flight changes ended up being 45 minutes and both 1st flights late meaning I missed connecting flight. BHX departure time: 6:00 AM Arrival airport LIS This flight…
-
Cancelled flight refund and compensation
Looking for advice please. My son and three friends had their flight to Greece cancelled the day before they were due to travel, wizz air offered alternative flight but it was from a different airport and the day or 2 after original. So they had no option but to take a refund, they have now tried compensation claim eu261…
-
How likely compo caa?
Got this email from CAA. How likely is Jet 2 to pay out , will i be blacklisted as a Jet2 customer? Thank you for your patience with us whilst we investigated your complaint about the disruption of flight Following our intervention, Jet2 has reassessed the disruption of your flight and have informed us that it is of a type…
-
Easyjet Flight cancellation
I had my flight for 12th June cancelled by EasyJet on 1st June by email. I rebooked flights with another operator and the requested a refund and compensation. zia received my refund quickly but i am still fighting for the compensation . Our friends who were on the same flight received their compensation almost straight…
-
Has anyone managed to claim back from Wizz Air?
We had a couple of flight cancellations with Wizz Air and after the 2nd flight with them was cancelled we had to use another carrier to get us home. The additional expenditure was significant. I have made a claim and only received an offer of either refund of original flight +20% as a voucher or refund of the cancelled…
-
Aegean Airlines - 3 months and no response…..
Does anybody know who to contact (ombudsman wise) for dealing with Aegean Airlines? As they’re an overseas company, the CAA can’t deal with them, and Aegean have no responded to my official complaint for over 3 months. To summarise, a lot went wrong; a delay meant I missed a connection, which resulted in a loss of luggage,…
-
ADR found in my favour - what happens next?
So I raised a claim with Ryanair regards a flight delay of over 3 hours from Barcelona to Manchester in July which Ryanair disputed, raised a case with the airlines ADR who have just emailed me back to say that they have found in the passengers favour and Ryanair are liable to pay 400 Euros compensation. The ADR have now…
-
Companion vouchers compensation claim?
We booked 4 x 1st class seats on our return journey from Orlando to London with Virgin - 2 using air miles and 2 using companion vouchers for our children. Our flight was cancelled approx an hour before take off due to the pilot taking ill. Virgin did put us up in a hotel for the night and gave us meal vouchers and booked…
-
Wizz Air Delayed Flight Compensation - Max £70 compensation for hotel stay
Earlier this year I was set to fly with Wizz Air from Mallorca back to Gatwick. On the day of the flight Wizz cancelled the flight, delaying it to the next day in the evening. I needed to book a hotel for my girlfriend and I and spent money on food over the unplanned extra day in Mallorca. I've been going back and forth…
-
Jet2 compensation - denied boarding
Hi, my partner and I were due to fly back from Corfu on 09/09 - we had checked in online and when we arrived at the bag drop were told the aircraft that had been sent was at a smaller capacity than planned therefore 20 passengers have been picked at random who are unable to board the flight (us included). There was not…
-
Flight delay due to baggage delays
A flight I took was delayed due to baggage loading issues at Heathrow. Missed connection meant 5.5 hours delay at the moment I don’t think this counts as extraordinary circumstances. airline say out of their control and rejecting claim. is there somewhere I can find precedent or something solid to help? Every time I Google…
-
Can I claim for delay or will it be a waste of time?
We returned from Lanzarote on 1 October 2022. Our flight was delays circa 3 hours 5 minutes. I am aware there is a 3 hours cut off for claiming compensation and whilst we went over that deadline, should we try to claim from Ryanair. The reason given for the delay was that the pilot and co-pilot had to fly in from Dublin to…
-
No word from Ryanair on expenses claim - next steps?
Hello, I submitted a claim to Ryanair on 30th August 2022 to claim expenses for getting back home after they cancelled my flight at the airport gate. It's been 28 days and I have not received any update. Does anyone know what the next steps are? Is it 28 working days, in which case it's not been that long yet... or do I…
-
shared code airlines passing the buck
Can anyone help. We recently flew to Orlando via Detroit and where delayed 17+ hours on the Detroit - Orlando leg of the flight due to lack of pilot we booked the flight through virgin airways holidays and all correspondence and flight numbers were through Virgin Atlantic . we have tried to claim compensation with both.…
-
JET2 Compensation
Following a 12 hour delay on the return flight on a JET2 package holiday, I submitted a compensation claim via their website on 15/06/22. I attached all the required supporting documentation along with a letter using a template from the MSE website. Numerous telephone calls and emails later, all I've had are excuses saying…
