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Flight delay compensation

If you're claiming compensation for a flight delay and want to discuss it with other MoneySavers, here's the place.

Compensation due to crew availability
Hi all, My flight from Aberdeen to London was delayed for over 6 hours due to crew availability. The explanation at the time was that the 'crew were delayed in getting to Aberdeen due to bad weather'. As I understand it, bad weather would typically negate a claim for compensation, however is there an exception when crew…
Jet 2 - flight delay query
Hello helpful people. I travelled from the UK to Turkey for a summer holiday back in August with my wife and son. It was a package holiday with Jet 2. On the way out, our flight was delayed by around 5 hours as the original aircraft had a fault which necessitated them sourcing a new plane for the journey. The late arrival…
Baggage belt failure BA
Hi, on 18th June we were delayed en route from Heathrow to Pisa by approximately 5 hours. BA have stated that the problem was due to Baggage belt failure and as such we are not due compensation. I believe that as the pilot made the decision to leave after 5 hours they could have made the decision earlier and despite the…
Getting nowhere with KLM compensation claim - next step?
Hello. I would really appreciate a little advice regarding a claim that was logged with KLM 3 months ago, before being rejected last week and my case being closed on their online case tracker. We were due to fly back from Las Vegas to Manchester, via Amsterdam in early July (both flights with KLM) We should have left Vegas…
Escalating a flight delay claim... Resolver or ADR??
Yesterday I filled two EasyJet forms for a 20 hour delay flight. Today I received an email confirming they would refund the expenses (a small sum) and another one denying the ¨regulatory compensation¨. No reason was given other than ¨you are not entitled¨ and then ¨please not that under the regulation¨ and a list of who…
Jet2 - Grounds for compensation or not?
Recently returned for Tenerife following an inbound 12 hour delay. Incoming flight arrived in good time, passengers offloaded, and 'ready to board' announcement made. We were then told there would be a 45 min delay, which became 2 hours then 6 hours. Flight was then cancelled, and we saw plane being towed away. Jet2…
Air Baltic flight cancellation
Hi, Hoping for some advice on the value of compensation we're due. Our flight from Gatwick to Riga (depart 09.25, arrive 14.05) was cancelled. We received an email from Air Baltic informing us we were rebooked on flights from Heathrow to Hamburg and then Hamburg to Riga. The Hamburg to Riga flight was scheduled to arrive…
Jet2 claim for late flight
Hi all, Have made a claim with Jet2 for a 4.5 hour delay on a flight from Gran Canaria to Bristol a few days ago. The flight distance is around 2800km so this should give myself and my partner (who was also on the booking - I am lead passenger) £350 each under UK261. However I am reading that Jet2 seldom pay out and…
Flight cancelled
I wonder if anyone can advise me . I recently had my flight from USA to Manchester direct cancelled due to a technical fault onboard . They put me on a replacement flight back to Heathrow which was delayed by 2.5 hours . Then a wait whilst they transferred myself and other passengers to road transport back to Manchester…
Easy jet flight cancellation
I was due fly to Egypt on the 4th of June 2022, me and 2 other families that were travelling had checked it and 50 mins before our flight it came on the screen cancelled, this was at Manchester Airport, there was no staff there to tell us what to do next and we couldn't get through to the phone number. We phoned our travel…
Easyjet Cancelled Flight, Compensation issue
Good Morning, I am looking for some advice on how to now proceed with my issue of compensation with easyjet. We were due to fly Catania - Amsterdam - Manchester on the 29th September 2022 On the 21st September easyjet cancelled the Amsterdam - Manchester leg departing at 17:40 due to Amsterdam asking airlines to reduce…
British Airways compensation brick wall
Our BA flights to and from Italy in June were cancelled - the outward flight with 2 hours notice and the return flight after the scheduled departure time while we were sitting in the departure lounge. Obviously I submitted compensation claims immediately through the BA portal. The automated acknowledgement was followed by…
Jet 2 [Merged]
Our holiday was cancelled on 2nd August by the hotel . Was told full money refund but admit fee will be took off will receive refund in 14 working days. . Past 14 days no money received we are still trying to sort the refund out are they ment to stick to the dead line of 14 days .
TUI Flight TOM7458 Birmingham top Paphos 23 June 22 What more can I do?
I think I am going to have to escalate my Travel Delay Compensation claim and would like any help or advice people are kind enough to offer. The flight was delayed nearly 24 hours and an overnight hotel in Birmingham was necessary. No food vouchers were issued for the many hours in the terminal and the time on the plane. I…
British Airways expenses delay
Hi all, I travelled to Switzerland with my daughter in July 22. The day we arrived BA cancelled our flights back home. They offered us alternative dates which we had no choice but to take. Unfortunately this meant us having to stay longer in Switzerland which added to our expenses. I made a claim for these additional…
Delayed then cancelled then delayed!
Hey folks, Just want to be sure I've got this right in my head :smile: I was booked on Loganair flight BHX to INV flight on the 13th Oct Scheduled * Depart: 16:05 * Arrive: 17:25 Actual (cancelled due to "technical reasons")* Depart: Cancelled at 13/10/22 19:10 * Arrive: Cancelled at 13/10/22 19:10 There was no airline…
Lufthansa offering compensation, but I had delays on both in and out bound flights
Hi a quick question. Lufthansa have offered me €400. I was delayed on a flight BHX-FRA-LIS and return LIS-FRA-BHX originally had a 90 minutes wait but due to flight changes ended up being 45 minutes and both 1st flights late meaning I missed connecting flight. BHX departure time: 6:00 AM Arrival airport LIS This flight…
Cancelled flight refund and compensation
Looking for advice please. My son and three friends had their flight to Greece cancelled the day before they were due to travel, wizz air offered alternative flight but it was from a different airport and the day or 2 after original. So they had no option but to take a refund, they have now tried compensation claim eu261…
How likely compo caa?
Got this email from CAA. How likely is Jet 2 to pay out , will i be blacklisted as a Jet2 customer? Thank you for your patience with us whilst we investigated your complaint about the disruption of flight Following our intervention, Jet2 has reassessed the disruption of your flight and have informed us that it is of a type…
Flight delay compensation, US and Canadian Airlines
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.

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Flight delay compensation

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